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1
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Mango5 is looking for a well-versed individual with outstanding customer service to clients and customers alike. Must have a stellar attitude and display professional behavior. Adequately complete administrative assignments to join our exciting international campaign. Are you looking for stability, growth, and a fantastic work environment?
Mango5 is one of the top BPO Outsourcers in South Africa, offering outsourced services to local and international clients. Our office in Cape Town has a rich history of delivering best-in-class BPO services.
At Mango5, we offer you the opportunity for immense growth and development. Our Mango5 family drives their success; we create a solid work ethic with our hard work and dedication. Our willingness to excel makes for an excellent working environment.
Duties and Responsibilities
• Managing and coordinating the transportation of staff
• Updating the transport provider of any changes to the staff roster
• Ensuring the client is aware of any transport delays
• Assisting with compiling new employee lists to be sent to transport provider
• Experience in managing transport routes to ensure efficiency in costs essential
• Manage and arrange emergency transportation for sick employees
• Manage transport escalations and complaints
• Receive candidates and clients at reception
• Loading of new hires on the client fingerprint system
• Arrange refreshments for meetings and clients
• Manage and coordinate the cleaning staff
• Administrative duties will include handling calls, calendar management, filing, detailing messages, ordering inventory, and general office management tasks.
• Quotations for Directors
• Bookings reservations, traveling, etc
• Personal errands
• Keeping track of deadlines
• Stock Control
• Managing the restocking of vending machines
• Managing the overall building and facilities and ensuring everything is in good working order.
Experience and Qualification
• Must have Matric/Grade 12
• Clear criminal record
• Exceptional communication skills
• Staff transportation management essential
• Computer literate - familiar with Microsoft Office
• 2-year Office Management / Office Administrator
Key Skills
Punctuality
Excellent interpersonal skills
Excellent verbal and written communication skills
Have high-performance culture and ethics
Strong problem solving
Flexible, self-motivated, and proactive
Trustworthy with high standards or personal integrity
Remuneration
R14.000 Basic
RXXX Shift Allowance
3 Month Probation
Medical Insurance and YouAssist (access to emergency response, trauma, and home assist)
Professional Development: Internal LMS with access to over 70 online courses
Working Hours:
Monday to Friday, 13:00pm/15:00Pm/16:00PM to 22:00pm/12:00am/01:00m (depending on Daylight Savings)
Transport will be provided for shifts ending at 7 pm (from work to home only)
USA Public Holidays applicable
Please note that only shortlisted...Job Reference #: 201126
21h
1
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Our client is urgently seeking skilled Data Capturers:
Must have MatricChecks (Crim and Matric Verification)Able to wear Safety Boots & ReflectorWork in a warehouse open plan set upDon’t suffer from Ashma as it is a bit dustyAbsenteeism is a NO, NONo monthly doctors appointmentsCellphones not allowed during working hours only on breaks - off the floorClient will assess between day 1 to 3 on suitability (To determine if you are fit for the role)Production CapturingAbility to work under pressureWorking Hours Mon to Thu 08h00 to 16h30Friday 08h00 to 16h00Must avail themselves for work if requested for SaturdaysPossible Nightshift based on client requirements (Short notice)Must type minimum of 30 words a minute with an accuracy rate of 98%Client works on projects, so it could be a week or 2 or a month, depending on project timelineStaff will be at home between projectsMaximum contract period is up to 3 months (Issued monthly 1 month contracts).Contracts are issued month to month (max 1 month contracts or it can be 2 weeks within the month)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDE4MzQ3NzE/c291cmNlPWd1bXRyZWU=&jid=1748302&xid=341834771
21h
Are you a tech-savvy problem solver with a
passion for customer service? Are you looking to kickstart your career in the
dynamic world of home automation? If so, we want to hear from you!Duties & Responsibilities:
Maintain and build
relationships with clientsReceive client callout
requests via email and telephonicallyCreating and updating
ad-hoc quotesLoad, manage and
monitor technician’s tasks and support ticketsArrange appointments
and manage calendarsSchedule technicians
for callouts and ensure that they have all required stock and information
to perform the calloutsFollow up on task
status with technicians and forward completed job information to Accounts
for invoicingResolve client queries
in a timely manner
Assist the operations
departmentGeneral AdministrationRun the bi-monthly
staff meetings to discuss any items that have not been addressed on site.Provide assistance to
management
Project Coordination (Where required):
Load, manage and
monitor tasks of installation teamsFollow up on task
status with installation teamsMonitor tracked time of
installation teamsMaintain ongoing list
of project to-do’sMaintain record of all
project activities to ensure projects are on trackCommunicate site issues
through internal channelsFinal project
reconciliationsManage scheduling
meetings SLA Reporting,
Creating, Updating and Feedback to Clients
Key Responsibilities:
Provide exceptional customer service to new and existing clients.Troubleshoot technical issues and provide timely solutions.Coordinate with technicians to schedule appointments and service
calls.Maintain accurate records of client interactions and resolutions.Collaborate with the operations team to optimize processes and
workflows.MINIMUM REQUIREMENTS:
·
Grade 12/Matric Certificate is essential.
·
Administration qualification or similar will be advantageous.
·
3-5 years’ experience in the relevant field
·
Strong Administrative skills
·
Proficiency in Microsoft Office Suite and familiarity with Zoho Desk
·
Ability to multitask and prioritize tasks in a fast-paced environment
·
Eagerness to learn and adapt to new technologies and processes
·
Project Management experience is advantageous
·
Ability to lead and manage other individuals
·
Excellent communication skills, both written and verbal
·
Attention to detail, objective, structured and process driven
·
Extremely organized and ability to think on your feet
·
Customer focused, work well under pressure.
·
Willing and able to work overtime, at weekends, etc. as requiredHOW TO APPLY:
Ready to embark on an exciting career journey with
us? Send your CV and a cover letter highlighting why you are the perfect fit
for this role to:andrew@simpletech.co.za
5d
A part- timer is required for a work from home position, paying R55 per
hour. The work is on Fridays and occasionally Saturday mornings, completion
depends on the volume which may vary from week to week. The task is
online-based, hence stable internet access is required.
Please email lt@mortonmews.co.za
5d
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