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Ideal Candidate will exhibit high standards, excellent Bilingual (Eng & Afrikaans) communication skills and have an ability to take
initiative and prioritize daily tasks. A
strong ability to take charge and meet tight deadlines will ensure your success
in this multi-faceted role.
This is a full-time administrative position
based in Johannesburg. Drivers License and
own vehicle essential.
The position will involve the successful
applicant working with both internal and external sales staff assisting them
with the following tasks:
Ø
Co-ordinate active calendars.
Ø
Schedule and confirm meetings.
Ø
Ensure the file organization based on office protocol.
Ø
Provide ad-hoc support around the office as needed.
Ø Assisting sales Engineers in preparing quotes and tenders and the
control thereof. Essential
COMPETENCIES & SKILLS REQUIRED:
Ø Acting as the first point of contact
dealing with visitors, customers, correspondence and phone calls.
Ø Organizing of meetings, functions
and conferences
Ø Booking of travel, car
rental, accommodation and Visas if necessary (Essential)
Ø
Typing
compiling and preparation of reports, presentations (Powerpoint) and correspondence.
Ø
Tenders
Ø
Managing
the customer database
Ø
Collating
and submission of expenses
Ø
Petty
cash
Ø Attendance registers
Ø Willingness to work after hours when
necessary
Ø Organizing of stationery flowers and
general office items.
Ø Preparation of marketing emails.
Ø Confidentiality, professionalism,
direction and trustworthiness.
Ø Flexibility and adaptability.
Ø Accuracy and attention to detail.
Ø Organizational Skills and the
ability to multi-task.
Ø Proactive, self- motivated, work
independently as being a good team player
Ø Tact diplomacy and problem solving
Ø Good written and verbal
communication skills
Ø Good time management
Ø
Knowledge
of various software packages and the ability to learn company-specific packages
if required. Excellent
competency and qualification in MS Office & Adobe Suites Essential – must have
above average typing speed will be tested in MS Office & Abode Suites as
well as speed and accuracy.
Ø Must have experience in similar
position
PACKAGE:
Ø Market related remuneration
dependent on Experience (R10k – R15K)
Ø Commission based on sales assisted
with.
Ø Pension
Ø Medical Aid
Email CV to claire.cole@riversidelofts.co.za - URGENT AVAILABILITY
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The purpose of the role is to provide a high-quality EM Administrative support and service to business operations functions.The EM Administrator is required to maintain EM databases for MICROS clients to the satisfaction of clients, employees and Management.
Primary Responsibilities for the Role
Provide support to line managers in developing job profile for a new vacant positionManage administration of all client databases controlled by Micros SA using RES/Simphony product suite.Manage communications with client regarding EM database administration and maintain a reply within 4 hours of the original emails during office hours.Manage database change process in accordance with client SLA.Assist with new enterprise database creation and deployment.Travel to clients’ sites.Provide client training related to enterprise database control.To provide telephonic / remote / onsite support for all RES products.Clients on ‘Credit Hold’ are not to be supported without authorization by Management.To ensure accurate and timely updates of logged support issues on the in-house call logging system.To be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.Be responsible for interaction with customers via email, telephone, fax etc.Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.Maintain all EM database related documentation required by MICROS-Fidelio.Assist with the occasional implementing, testing and writing of any documentation that may be required.Test and troubleshoot new versions prior to release.To employ sound decision making when dealing with customer support issues i.r.o. escalation (EAME, USA, and others); resolve customer issues in the most efficient manner, in the shortest possible time.To maintain effective communication with our customers at all times, through a planned program of scheduled telephonic conversations and meetings.Inform the relevant account managers of support / maintenance issues regarding their clients.To occasionally assist the sales department with any requests that may assist the sales department to close a sale. This includes technical information, software information and sales demonstrations.Maintain client files, filing of all installation and support documentation, including the internal support system.Maintain 97% SLA on EM casesTo present training courses as required.Perform all UAT testing prior to deployment.Ensure 100% successful/accurate deployment.Adhere to EM SLA standards and timelines.
Minimum Qualification and ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODMyMjQxNjk0P3NvdXJjZT1ndW10cmVl&jid=1280043&xid=1832241694
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PURPOSE OF ROLE
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
PEOPLE MANAGEMENT
Implement the culture transformation programme that will enable the delivery of Salt’s strategic intent and identified ideal behaviours to improve employee engagement and reduce employee turnover.
RESPONSIBILITIES
Areas of Responsibilities
Timeous Reponses to Queries
Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all partiesAccurate query response within the stipulated timelinesHave good problem solving capabilities
Record Keeping/Filing
Record/track complaints and determinations received from the PFA, FSCA and other sourcesHave a systematic filing system for all complaints, queries, responses and determinations issued by the PFA and other relevant Authorities
Reporting
Controlling the outcome of PFA determinations issued and ensuring adherenceProvide a weekly report/update of all complaints to ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjUyMDUwODI0P3NvdXJjZT1ndW10cmVl&jid=375292&xid=1252050824
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PURPOSE OF ROLE
· The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.
· The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.
· Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutions
· The ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily
· Perform quality assurance based on the specialized requirements of the role.
· Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously
· Engage in a professional manner whether it be verbal or face to face
· Have the ability to communicate via different communication channels
· Ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)
· Be a strong team player
· Have both both industry knowledge and experience
· Ensure that the role is carried out with the relevant accuracy, attention to detail and following instructions.
· Ensure that judgement and attention to detail is applied to the role
· Ensure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.
· Strong interpersonal skills as cross team collaboration is required.
· Have the ability to innovate in the role
· Quality of work should be thorough
· Conscious of the abuse of company resources
· Ability to work through Funds Adjudicator (PFA) and FSCA complaints and queries against the Funds administered by SALT Employee Benefits and responding to them timeously and accurately.
· Must have a clear understanding of the legislation governing the Retirement Fund Industry.
RESPONSIBILITIES
Areas of Responsibilities
Timeous Reponses to Queries
Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all partiesAccurate query response within the stipulated timelinesHave good problem solving capabilities
Record Keeping/Filing
Record/track complaints and determinations received from the PFA, FSCA and other sourcesHave a systematic filing system for all complaints, queries, responses and determinations issued by the PFA and other relevant Authorities
Reporting
Controlling the outcome of PFA determinations issued and ensuring adherenceProvide a weekl...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDM4NzUyNDYyP3NvdXJjZT1ndW10cmVl&jid=375196&xid=1438752462
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PURPOSE OF ROLE
The role is also to ensure smooth running of the department in so far as ensuring that the management team have the necessary support administratively.To provide operational support to the Executive OfficeThe role of a PA is to free an executive’s time from organizing and administrative tasks so that they can spend maximum time on strategic tasks
RESPONSIBILITIES
Management Support:
Coordinate all Executive meetingsRecord all minutes of these meetings and distribute accordingly with action itemsKeep a register of all meetingsManage Executive Office diariesIdentify operational resource and equipment needs and advise senior management for action. Management of all ordering of requirements for the office. Liaising with various service providers and ensuring invoices are paid on time.
Administrative duties:
Providing support to Management and ReportingHave a strong command of the English language to draft letters on behalf of the management team.Coordinating events (draft & send event invites, identifying venue, catering, do costing, manage RSVP lists, liaise with suppliers (catering, etc.).Act as a brand ambassador for Salt EB, always ready to go the extra smile for, members, clients etcAttend Trustee meetings as the representative of the company to ensure minute taking and that issues and decisions are escalated to the correct departments within SALT to execute. Follow up on these minutes and actions with relevant managers.Transcribe, proofread, and file documents before deadlines.Acting as a first point of contact: dealing with correspondence and phone callsManaging diaries and organising meetings and appointments, often controlling access to the manager/executiveReminding the manager/executive of important tasks and deadlinesTyping, compiling and preparing reports, presentations and correspondence
QUALIFICATIONS
Matric certificate or higher educationGood command of EnglishCommunication SkillsWorking knowledge of Microsoft Office packages especially Microsoft Excel, Word, PowerPoint, and Outlook.
ORGANISATIONAL VALUES
Ensure adherence to all organizational objectivesDevote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.Any other duties as determined by the business needs and to participate in all organizational events as required.
ADDITIONAL
Ability to interact with p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzAyNjU0Nzc1P3NvdXJjZT1ndW10cmVl&jid=377438&xid=3302654775
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The Claims Administrator is responsible for the accurate processing of the deaths and disabilities’ claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information and responding to enquiries.
Areas of Responsibility
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the quality assurance process as set in the Quality assurance checklistContact member for outstanding requirements and update notes on the systemCalculate the benefitApply for a tax directivePrepare the payment requisitionEnsure the bank details have been accurately captured onto the members record and verified by the bankEnsure all relevant documentation are saved onto member’s record.Ensure all relevant checks are done on the system before processing a claimMeet production standards in terms of quantity (35 assessments and processing of claims daily)Should a query raise at any point, complete the investigation and delegate to responsible party to resolveEnsure compliance to all control in the teams (switches, merges etc)Devote your whole time and attention and abilities during working hours to the discharge of your duties with strict accuracyEnsure all email communication, whether internal or external are dealt with professionally within service level agreementProcess payments of death claims once approved by Trustees within the latest agreed service levels
RECORD KEEPING AND FILING
Ensure all documentation relating to a claim are saved in the member profile on the systemEnsure appropriate notes are recorded in the member profile on the system
REPORTING
Prepare, analyse and present ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries by members, employers and beneficiaries within the required timelines – 48 hours
RELATIONSHIP MANAGEMENT
Build and maintain positive relationships with all clients and service providersBuild and maintain supportive relationships with teams internallyEnsure that all communication sent internally and externally is dealt with professionally
TIME MANAGEMENT
Meet production standards in terms of quantity and quality assessments, and payments daily.Manage work inflow timeously
EDUCATION, LANGUAGE AND QUALIFICATIONS
Matric with Mathematics/AccountingExcellent command of EnglishOne vernacular language will be advantageousRE1 FAIS will be advantag...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjgzMjU5NDU3P3NvdXJjZT1ndW10cmVl&jid=782239&xid=4283259457
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The Claims Administrator is responsible for the accurate processing of the claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information and responding to enquiries.
Areas of Responsibility
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the quality assurance process as set in the Quality assurance checklistContact member for outstanding requirements and update notes on the systemCalculate the benefitApply for a tax directivePrepare the payment requisitionEnsure the bank details have been accurately captured onto the members record and verified by the bankEnsure all relevant documentation are saved onto member’s record.Ensure all relevant checks are done on the system before processing a claimMeet production standards in terms of quantity (100 assessment daily including payments of 25-30 claims to tax dailyShould a query raise at any point, complete the investigation and delegate to responsible party to resolveEnsure compliance to all control in the teams (switches, merges etc.)Devote your whole time and attention and abilities during working hours to the discharge of your duties with strict accuracyEnsure all email communication , whether internal or external are dealt with professionally within service level agreement
RECORD KEEPING AND FILING
Ensure all documentation relating to a claim are saved in the member profile on the systemEnsure appropriate notes are recorded in the member profile on the system
REPORTING
Prepare, analyze and present ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries by members within the required timelines
RELATIONSHIP MANAGEMENT
Build and maintain positive relationships with all clients and service providersBuild and maintain supportive relationships with teams internallyEnsure that all communication sent internally and externally is dealt with professionally
TIME MANAGEMENT
Meet production standards in terms of quantity (100 assessments daily inclusive of payments).Manage work inflow timeously
EDUCATION, LANGUAGE AND QUALIFICATIONS
Matric with Mathematics/AccountingExcellent command of EnglishOne vernacular language will be advantageousRE1 FAIS will be advantageous
ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE
At least 2 years’ experience in similar position
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzEyMTUxODQ5P3NvdXJjZT1ndW10cmVl&jid=338766&xid=3712151849
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Bayteck,
a National Company requires a Sales Administration Clerk at its branch in Midrand, Gauteng who will be responsible for all the administration
linked to the clients at the branch.
Requirements are:
·
Minimum
of 1 years’ experience working on Pastel
·
Efficiency
in office administration.
·
Knowledge
of Ms Office (Excel, Word, Pastel, and Outlook.
·
All the
switchboard / reception functions and duties but will also include other
proportionate duties such as certain sales and certain debtors’ functions.
·
Previous
experience in Data Capturing, Sales (Tele Sales), and Debtors will be
advantageous.
·
Position
will entail dealing with Key Account customers, handling all the sales related
thereto as well as controlling each such client’s debtors’ book in the required
age brackets.
·
Ability
to multi-task and manages time effectively and adapt quickly to changing priorities.
·
Must be
able to work under pressure.
·
Effective
team working skills.
·
Excellent
Communication Skills
·
Bilingual
(Afrikaans and English)
·
Precise
attention to detail
·
Must
have telephone etiquette.
·
Self-Motivated
·
Well
Organised
Send CV to pagejl@bayteck.co.za and hr@bayteck.co.za with
"MID-Admin” as
reference.
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Admin/Stock Manager
Position Overview:
As an Admin/Stock Manager, you will be responsible for overseeing the administrative and stock management functions within our organization. You will lead a team of administrators and stock controllers to ensure efficient operations and accurate inventory management. Additionally, you will play a key role in developing and implementing policies and procedures to optimize stock control processes and enhance overall productivity.
Key Responsibilities:
- Lead and manage the administrative and stock control teams, providing guidance, training, and support to ensure high performance and adherence to company policies and procedures.
- Develop and implement effective stock control policies and procedures to optimize inventory management, minimize stockouts, and reduce excess inventory levels.
- Monitor inventory levels and stock movements, conducting regular stock counts and reconciliations to ensure accuracy and integrity of inventory records.
- Coordinate with suppliers to manage procurement activities, negotiate contracts, and ensure timely delivery of stock while minimizing costs and maximizing value.
- Analyze stock data and performance metrics to identify trends, inefficiencies, and opportunities for improvement, implementing corrective actions as needed.
- Collaborate with cross-functional teams, including sales, operations, and finance, to forecast demand, plan inventory levels, and optimize stock allocation to meet customer requirements.
- Maintain accurate records of stock transactions, including stock in, stock out, and adjustments, and generate reports to provide insights into stock performance and inventory trends.
- Handle administrative tasks, such as managing correspondence, scheduling meetings, and maintaining office supplies, to support the smooth operation of the organization.
Qualifications:
- Proven experience in administrative and stock management roles, and or relevant experience in a similar industry.
- Strong leadership and management skills, with the ability to motivate and inspire team members to achieve common goals.
- Excellent organizational and analytical skills, with a keen attention to detail and accuracy in inventory management and record-keeping.
- Proficiency in inventory management software and MS Office applications, particularly Excel, to analyze data and generate reports.
- Effective communication and interpersonal skills, with the ability to interact professionally with internal and external stakeholders.
- Proactive and results-oriented mindset, with a commitment to continuous improvement and driving operational excellence.
If you feel you meet the above listed requirements then feel free to send us your CV at:
info@chicanoscustoms.com
Should we not get back to you within 2 Weeks Please consider your application unsuccessful.
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