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We are a Leading Debt Counselling
company based in Kempton Park. We have a vacancy for a candidate for Sales Administrator
(TEMP) whose primary function are expected to
carry out all administration related functions in the processing of targeted
Debt Rescue clients who come through inbound / outbound lead sources and
provide on-going servicing across Debt Rescues service offering. Consultants
will be expected to manage their own diary, administration pipelines;
proactively ensuring that all tasks are completed accurately and in a timely
manner.
1.
Receiving signed
deals from the Sales Team
2.
Ensure
that the client’s personal details are completed on Intuitive (Name, Surname,
Telephone Number, Address, Email, ID Number, Title, Marital Status).
3.
If
it is a Joint application, ensure that both the applicant’s details are
completed
4.
Capture
Income, Deductions and Expenses as per budget
5.
Double
check and capture the Creditors for the client’s profile
6.
Remove
the accounts that should not be included
8.
After
uploading all the relevant documents under the correct Tabs, proceed to advise
the relevant sales consultant.
9.
Make
any applicable file notes on IFE.
10.
Escalating applications
with errors to Team Leader.
11.
Capture info on IFE.
12.
Remove accounts that
should not be included on IFE.
13.
Upload docs on IFE.
14.
Capture NCR Number on
IFE and ensure all deals NCR numbers is captured.
15.
Monitoring &
checking incoming mails on the Info@debtrescue.co.za mailbox – All day.
16.
Upload docs on IFE.
17.
Allocating New
WhatsApp’s to Consultants – All day checking for new ones and allocate them
accordingly.
18.
Allocating New SkuldHulp
WhatsApp’s to Afrikaans Consultants – All day checking for new ones and
allocate them accordingly.
19.
Allocate leads as and
when it was received by
email.
20.
Checking New SkuldHulp
leads for Consultants – All day process.
21. Assist with NCR when allocated
staff member is not available.
22.
Monitor
Formstack to ensure that all new applications that was received are being dealt
with by relevant person.
Requirements:
·
Matric
·
Pay
attention to details.
·
Excellent
organizational skills.
·
Solid
written & verbal communication skills.
If you meet the above requirements, please email
a detailed CV to bernadette@debtrescue.co.za.
1d
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