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Results for claims manager in Admin jobs in Eastern Cape
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Well Established Transport company in Port Elizabeth, Deal Party is looking for a Fuel/Tyres Administration AssistantRequirementsStable person with a pleasant but strong personality - no moody peopleA meticulous and disciplined person able to prioritise tasks and work methodically A confident and committed extrovert with good self-esteem, able to handle challenging employeesMust be able to work within the framework as set out by your managerMatric with Minimum 2 years’ experience in logistics, general adminGood Communication skillsOnly candidates residing in Port Elizabeth with own reliable transportReliable support structure (In case of Children)A healthy individual with sober habitsPrevious experience in data analysis, compiling and presenting reportsResponsibility:Duties include but not limited to:Confirm that all information captured regarding fuel purchases and tyres related issues arecomplete and accurate before submission on the in-house systemLiaising with drivers regarding tyre incidents and fuel issues to obtain a comprehensive and up to standarddriver statementReporting of risk assessments on a weekly, monthly and year to date basis:-Purchasing-Usage-Claims-Driver behavior-After hours breakdownsEnforcing policies and procedures on tyre pressureRisks management on areas of concern relating to incidents on tyres and dieselAccuracy in capturing of data informationReconciliations of fleet cards and E-tagsBreakdown assistanceGeneral FilingCandidate must have excellent organizational skills, be able to diarize deadlines and plan accordinglyWorking hours Mon to Fri 8:00 - 17:00, after hour support Alternating weekends and Public Holidays as per operational requirementsPlease do not send your CV if you dont meet the above requirements.Email CVs to: vacancies@toanywhere.co.za MUST use REF: WORKSHOP 1002Job Reference #: FUEL 1004Consultant Name: Cindy Coetzer
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2y
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Purpose of this job
The Office Manager oversees the day-to-day running of the business and the management of staff. The Office Manager is responsible for effective planning, directing, delegating, coordination, staffing, organising and decision making to ensure the smooth running of the business functions and the various roles within the teams/departments. Reports on vital information to the business and overseas key administrative functions for the Business. Reports to General Manager. Number of direct reports - 12
Role and Responsibilities
Staff & Office management
Manage staff, preparing work schedules and assigning specific dutiesBuild a unified team – encouraging and building mutual trust, respect, and cooperation among team members.Oversee, monitor, and evaluate staff performance against job descriptionsMotivate the staffTime keeping & Leave approvalEffective management of workloadsStaff Training & Skills development [WRSETA]Expense Claim approvalOversight and approval of Company shopping, stationery, and consumablesLead weekly team meeting
Human Resources
Employee contractsEmployee filesElectronic Policy Management per staff memberRecruitment – interviews, sourcing, declining candidatesStaff Wellness – Birthdays, Treat days, Flowers and special occasionsStaff Events – Team Builds and End of Year FunctionsBooking time with HR consultantOnboarding and inductionsSetting up of Probation reviewsKPI meetingsPayroll issuesSalary and Review Letters
Warehouse oversight
Overseeing the correct management of stockMaking sure weekly cycle counts are taking placePrompt investigation of variancesMarketing material stock levelsMarketing material distributionWeekly meetings with teams to see what is trending to add to JR orderReport on the above to FM and GM
Properties and Facilities Management Oversight
Facilities management for 3 propertiesTenant liaison and administrator of lease agreementsSecurity GuardsBuilding maintenanceManagement of service providersManagement of key holders and keysAlarm & code allocationFire Hydrant and Lift Servicing
Company Travel Management Oversight
CRM
Oversight of CRM staff engagement and reporting on non-complianceEnsuring staff response times are within agreed time frame
New Salons
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19h
1
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PURPOSE OF THE ROLE
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.
Walk in Members
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member
Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review.
Reporting and Admin
Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt.
Relationship Management
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidelines; recommend improved procedures.Attend internal and external training required.
Time Management
Excellent time ma...
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20h
1
The Section 37C, administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Meet production standards i...
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20h
1
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PURPOSE OF THE ROLE
The Claims Team Leader is responsible for the overall management of the claims team. The duties include, managing, planning, monitoring and reporting. The Claims Team Leader reports to the Manager: PSSPF Claims.
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resourcesThe Section 37C, Disability & Funeral benefits Claims Team Leader is responsible for the overall management of the team. The duties include, managing, planning, monitoring and reporting. The Team Leader is responsible for managing operations of the team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees in the absence of both the manager and CRM.
SPECIALIST REQUIREMENTS
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the quality assurance process as set in the Quality assurance checklistContact member for outstanding requirements and update notes on the systemCalculate the benefitApply for a tax directivehttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTA5NDkyMjIzP3NvdXJjZT1ndW10cmVl&jid=375920&xid=3909492223
20h
1
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PURPOSE OF ROLE
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resourcesThe Section 37C, Disability & Funeral benefits Claims Team Leader is responsible for the overall management of the team. The duties include, managing, planning, monitoring and reporting. The Team Leader is responsible for managing operations of the team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees in the absence of both the manager and CRM.
PEOPLE MANAGEMENT
Implement the culture transformation programmed that will enable the delivery of Salt’s strategic intent and identified ideal behaviors to improve employee engagement and reduce employee turnover.
Develop a high performing team by embedding formal performance development and informal coaching. Implement talent acquisition, engagement and recognition process in line with this.
Specialist Requirement :
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the qu...
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20h
1
SavedSave
PURPOSE OF ROLE
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.
WALK IN MEMBERS
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member
Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement.Advise member of any outstanding documentation or what will affect the delay of the claim.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review.
REPORTING AND ADMIN
Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt
RELATIONSHIP MANAGEMENT
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidel...
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20h
1
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The Claims Administrator is responsible for the accurate processing of the claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information and responding to enquiries.
Areas of Responsibility
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the quality assurance process as set in the Quality assurance checklistContact member for outstanding requirements and update notes on the systemCalculate the benefitApply for a tax directivePrepare the payment requisitionEnsure the bank details have been accurately captured onto the members record and verified by the bankEnsure all relevant documentation are saved onto member’s record.Ensure all relevant checks are done on the system before processing a claimMeet production standards in terms of quantity (100 assessment daily including payments of 25-30 claims to tax dailyShould a query raise at any point, complete the investigation and delegate to responsible party to resolveEnsure compliance to all control in the teams (switches, merges etc.)Devote your whole time and attention and abilities during working hours to the discharge of your duties with strict accuracyEnsure all email communication , whether internal or external are dealt with professionally within service level agreement
RECORD KEEPING AND FILING
Ensure all documentation relating to a claim are saved in the member profile on the systemEnsure appropriate notes are recorded in the member profile on the system
REPORTING
Prepare, analyze and present ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries by members within the required timelines
RELATIONSHIP MANAGEMENT
Build and maintain positive relationships with all clients and service providersBuild and maintain supportive relationships with teams internallyEnsure that all communication sent internally and externally is dealt with professionally
TIME MANAGEMENT
Meet production standards in terms of quantity (100 assessments daily inclusive of payments).Manage work inflow timeously
EDUCATION, LANGUAGE AND QUALIFICATIONS
Matric with Mathematics/AccountingExcellent command of EnglishOne vernacular language will be advantageousRE1 FAIS will be advantageous
ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE
At least 2 years’ experience in similar position
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20h
1
SavedSave
The Claims Administrator is responsible for the accurate processing of the deaths and disabilities’ claims, within the agreed service level agreement between SALTEB and the Fund and meeting production standards. The duties includes requesting information and responding to enquiries.
Areas of Responsibility
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the quality assurance process as set in the Quality assurance checklistContact member for outstanding requirements and update notes on the systemCalculate the benefitApply for a tax directivePrepare the payment requisitionEnsure the bank details have been accurately captured onto the members record and verified by the bankEnsure all relevant documentation are saved onto member’s record.Ensure all relevant checks are done on the system before processing a claimMeet production standards in terms of quantity (35 assessments and processing of claims daily)Should a query raise at any point, complete the investigation and delegate to responsible party to resolveEnsure compliance to all control in the teams (switches, merges etc)Devote your whole time and attention and abilities during working hours to the discharge of your duties with strict accuracyEnsure all email communication, whether internal or external are dealt with professionally within service level agreementProcess payments of death claims once approved by Trustees within the latest agreed service levels
RECORD KEEPING AND FILING
Ensure all documentation relating to a claim are saved in the member profile on the systemEnsure appropriate notes are recorded in the member profile on the system
REPORTING
Prepare, analyse and present ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries by members, employers and beneficiaries within the required timelines – 48 hours
RELATIONSHIP MANAGEMENT
Build and maintain positive relationships with all clients and service providersBuild and maintain supportive relationships with teams internallyEnsure that all communication sent internally and externally is dealt with professionally
TIME MANAGEMENT
Meet production standards in terms of quantity and quality assessments, and payments daily.Manage work inflow timeously
EDUCATION, LANGUAGE AND QUALIFICATIONS
Matric with Mathematics/AccountingExcellent command of EnglishOne vernacular language will be advantageousRE1 FAIS will be advantag...
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20h
1
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The Contributions Manager is responsible for the overall management of the contribution department. The duties include, managing, planning, monitoring and reporting. Providing assistance to Client Services, the Call Centre, Claims team, employers and external service providers. The Contributions Manager reports to the Head Administration.
AREAS OF RESPONSIBILITIES
Meet production standards in terms of quantity and quality.
Liaise with employers and service providers both written and verbal.
Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.
Ensure email communication, whether internal or external is dealt with professionally and within the service level agreement.
Coordinate and monitor all contribution related activities which includes monthly contribution cycles, ad hoc contributions, data maintenance and client enquiries.
Ensure all funds comply and is administered according to the rules, policies, legislation, administration procedures and the service level agreements applicable to each fund.Identify, develop, enhance and implement policies and procedures that are relevant to the contributions department.Follow up on audit findings and recommendations.Compile job descriptions for all levels within the contributions department.Set and agree performance areas with staff and manage employee performance.Delegate work to staff.Coordinate departmental leave.Compile accurate reports required by management in the required format.Any other duties as determined by the Head: Administration.
RECORD KEEPING AND FILING
Keep all email correspondence for future reference
QUERY RESOLUTION
Attend to all email and telephonic enquiries both internal and external.Assist Client Services, the Call Centre, Claims team, employers and external service providers to resolve queries.Follow through and provide client with on-going feedback until enquiry is resolved.Support a positive and responsive climate for client enquiry resolution.Action all escalated enquiries within 24 - 72 hours.Report any irregularities to the Head: Administration.Monitor escalations and complaints and recommend preventative measures.
TEAM SUPPORT
Accept accountability and take responsibility for any work done or allocated.Display a willing and helpful attitude.Select, assign, lead and manage peopleTrain, mentor and coach staff.Maintain staff relations.
RELATIONSHIP MANAGEMENT
Build and maintain relationships at all levels with service providers and internal departments to enhance organisational e...
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20h
1
SavedSave
PURPOSE OF THE ROLE:
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.To assist in employer engagements in areas where they are visiting
Areas of Responsibilities
Key Activities
Member Walk-Ins
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed and signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearLetter from SARS is available and show Tax number
Advise member is there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO and/Compliance Manager for further investigation.Provide members with benefit statements, where available.Help member submit the funeral claims to the funeral claim administrator.Educate members on benefits of the fund and process.Provide a weekly report to the manager for consideration and review.
Planning for Travelling
Complete a yearly travel plan split per monthAll travel plans to be approved by the manager and ultimately by the head of department before you embark on a trip. All travel requirements to be fulfilled prior to submission for approval.Any deviation from plan must be motivated and plans changed accordingly.
Assisting with Employer Engagements
To inform all Client Liaison Officers (CLOs) of planned pending trips and to get a list of employers that needed to be visited from CLOsTo prepare for employer visits by ensuring that a full recon, outstanding claims and unallocated contributions have be...
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20h
1
The Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and funeral claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Process payment of death once approved by Trustees within the agreed service levels.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjQ3ODgwNjc1P3NvdXJjZT1ndW10cmVl&jid=161745&xid=1647880675
20h
1
SavedSave
OVERVIEW
The Contributions Administrator is responsible for the accurate and timeous processing of contributions within the agreed service level between SALT EB and the Fund and meeting production standards. The duties include requesting information, responding to enquiries and providing assistance to Client Services, the Call Center, Claims team, employers and external service providers.
AREAS OF RESPONSIBILITY
Key Activities
Perform all contribution related activities which include the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints.Process contributions according to the rules, policies, legislation, administration procedures and the service level agreement.Process refunds according to administration processes within the service level agreements.Meet production standards in terms of quantity and quality.Liaise with employers and service providers both written and verbal.Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.Ensure email communication, whether internal or external is dealt with professionally and within the service level agreement.Any other duties as determined by the the business needs and participate in all organisational events as required.
Record Keeping and Filing
Attach all email correspondence to the members record.Record all appropriate member notes on members Everest record.
Query resolution
Attend to all email and telephonic enquiries both internal and external.Assist Client Services, the Call Center, Claims team, employers and external service providers to resolve queries.Applying the rules, policies and administration procedures of different funds in accordance with the Co standards service level agreementsFollow through and provide client with on-going feedback until enquiry is resolved.Support a positive and responsive climate for client enquiry resolution.Action all escalated enquiries within 24 - 72 hours.
Team Support
Accept accountability and take responsibility for any work done or allocated.Display a willing and helpful attitude.Action any other responsibilities allocated by the manager.Cheque releasing, Year ends & Benefit statements
Relationship Management
Build and maintain relationships at all levels with service providers and internal departments to enhance organisational effectiveness and efficiency.Use your best endeavors to properly conduct, improve, extend, dev...
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20h
1
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ADMINISTRATION CLERK
Introduction:An underwriting company located in Pretoria East is seeking an eager and dynamic Administration Clerk with experience in an administrative role to join their team.
Experience and qualifications required:Experience• Two years experience in office administration
Qualification• National Senior Certificate
Languages• English and Afrikaans Communication:
Other• Own transport
Competencies and characteristics: • Proficient in Microsoft Office Suite• Eager to learn• Strong organisational skills
Duties and responsibilities:• Capturing of policies• All administration of refunds• General office administration• Personal assistance functions for the managing director• Aiding the financial director and financial administrator• Backup phone duty• Assisting the claims department with general administration
RemunerationMarket related
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20h
1
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New vacancy for an Admin Officer has become available for our client in the Truck Industry in Isando Johannesburg.
Duties:
Answer and screen calls and emails for manager as and when requested.
Keep appointment diary for Admin Manager.
Compile daily security asset inspection report by obtaining security inspection and distribute to relevant role players.
Compile daily consumption report and distribute to all role players.
Collect all monthly reports from branches (HSE, Security, Fleet, and Consumption).
Data capturing of all relevant info on monthly reports.
Obtaining all monthly invoices from service providers and follow up on outstanding invoices.
Process all monthly payments by completing purchase requisitions and submit to Admin Manager
Office to sign off.
After approval, submit to finance and ensure payments are processed before due dates.
Ensure monthly inspection on hygiene and safety which include cleanliness of facilities.
Ensure monthly vehicle inspections is done by the delegated person and capture relevant information.
Process all fleet vehicles cost and keep fleet vehicle maintenance current and report updated.
Ensure all insurance claim report are completed and submitted to management with all relevant supporting documents.
Follow up on claims processed.
Process tracking installation requests and ensure installation certificates are received.
Create user accounts for clients on the tracking system and communicate details to the relevant managers as well as keeping records of all users.
Typing of letter/emails and taking of minutes during meetings.
Attend meetings on behalf of manager when delegated to do so.
Filing of all records and keep an easily accessible filing system.
All ad hoc tasks as required to ensure the effective administrative and productive flow of the company.
Requirements:
Matric Certificate.
Code 8 license.
3 years of experience within a similar role.
Able to read and write English.
Advanced MS Office experience.
Data capturing and reporting experience.
Telephone answering and call screening.
Team Player.
Confident and proactive approach – Anticipates issues and requirements.
Procurement background/Accounts.
Health and Safety background (SHEQ).
SECTOR: Administrator
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAwMS9BSw==&jid=1804366&xid=E.L002001/AK
20h
1
SavedSave
A very insurance practice based in the Umhlanga region is looking for an Admin Office Assistant. While an Insurance background is advantageous, it is not essential, depending on previous experience.The candidate must be highly organized, have the ability to multitask and to work under pressure in a fast-paced environment, meet deadlines, work with speed and accuracy. Duties would include: * Staying on top of responding to and sending email correspondence * Monitoring diary management and setting up visits and appointments * Liaising with Head Office * Feedback to clients * Opening and maintaining files * Report writing on given templates * Process claims * All admin related duties * Assisting with respective projects and ad hoc tasks This position would suit a very well-presented and well-spoken person. It is essential to be able to work independently with limited supervision. They must have excellent interpersonal and communication skills, must be fluent in English as a first language. SKILLS MS Office literacy skills Excellent communication, written and verbal skills Analytical skills Problem solving skills Short term insurance experience an advantage REQUIREMENTS Min 5 years’ experience Fully Computer Literate, especially Outlook and Excel Own transportSalary: R4000 SKILLS MS Office literacy skills - proficient in word and excel minimum requirement Excellent communication, written and verbal skills Analytical skills Problem solving skills Short term insurance experience an advantage REQUIREMENTS Min 5 years’ experience Fully Computer Literate, especially Outlook and Excel Own transportShould you meet the requirements, please submit your CV to dbhola@oldmutual.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwOTE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192297&xid=1266_50918
2y
Facilities Coordinator Managing Agency
A property management company, based in Paarl/Wellington seeks the
experience of a Facilities Coordinator to effectively assist a portfolio of
Sectional Title and Full Title schemes with the administration of facilities
processes and other ad-hoc tasks.
Qualifications:
- Sectional Title certificate would be advantageous.
Experience knowledge and skills
- Minimum 3 years related experience
- Understanding maintenance processes and service level agreements or
contracts
- Basic understanding of utility management
- Managing common property maintenance jobs
- Maintenance skills in understanding and interpreting requests and
instructions from owners/trustees and processing such requests
- Arrange annual Health & Safety inspections and manage actions post
inspections
- Knowledge of insurance fundamentals
- Management of insurance claims and broker liaisons
- Knowledge of Sectional Title Schemes Management Act and respective
governing documentation i.e. Conduct Rules, Management Rules, Constitution
- Understanding payment processes (quotations and invoices)
- Management of access control systems
- Experience in dealing with owners and tenants and reporting to a board
of trustees - Computer literate (Excel and Word)
- Ability to compile accurate reports and data capturing
- Ability to communicate on all levels
- Excellent verbal and written communication skills (fully bilingual)
- Excellent organizational and administration skills
- Ability to deal with high volumes of work and to work well under
pressure
- Customer service orientated
- Attention to detail
- Soft skills are essential
Salary dependent on experience.
Successful candidate to start as soon as possible.
Please email a CV with a photo to maryke@pinnacleprop.co.za
0828733400
5d
1
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Report AdGeneral DetailsLocation:Brackenfell, Northern SuburbsDate Listed:2024-04-12DescriptionWe at AFRICAN WATER UTILITIES (PTY) Ltd are looking at recruiting a Junior HR
HR System Administration &
Reporting (HR Metrics)
Prepare
and report monthly on IOD, Absenteeism, EE movements, disciplinarians,
expenses etc.Ensure
all administrative processes relating to employment, terminations, leave,
IOD’s, EE, accounts, disciplinarians are accurately and timeously updated,
processed in line with business practices.Report
any noncompliance to policies and procedures and remedies.Maintenance
of new and existing employee data on relevant HR information systems.Employee
terminations and liaising with third party service providers on all
employee benefit processing and claims (Death, provident fund, funeral,
and Workers’ compensation)
Job Grading and Job Descriptions
·
Perform regular/yearly maintenance checks and update job descriptions
and advertisements to ensure alignment with changes in business needs and
requirements through a through a collaborative and pro-active approach.
Labour relations & Compliance
Advise
supervisors, managers and employees on employee relations matters in line
with HR policies and procedures.Conduct
regular toolbox talks according to a set plan to inform and educate staff
on all employee matters, changes within the business and policies.Assist
with preparation and coordination of hearings/grievances proceedings.Accurate
and timeously recording of all cases on the relevant HR information
systems.Monitoring
and reporting of whistle blowing mechanisms as per set schedule for
action.Build
and maintain open consistent communication throughout all channels.Ensure
timeous and accurate capturing and submission of Reports.Assist
with preparation for audits.
The successful candidate must have:
Matric
with a diploma in Human Resources or related fieldsAt
least 1 -3 years relevant working experience in a similar positionLabour
legislation knowledge with application will be advantageousKnowledge
of SAGE will be advantageousComputer
literate – (Word, Excel and Outlook)Good
written and communication skills with ability to speak in front of peopleAbility
to problem solve, analyse information or situations, with a pro-active
approachReliable
team player, serving team objectives with strong relationship building
skills and a customer service approachMust
have a valid driver’s license and own reliable transport
Please note that only short listed
candidates will be contacted.
If you do send an email to the recruiter directly: lezahne@africanwater.co.za
7d
SavedSave
Junior
Administrative Assistant
DUTIES
AND RESPONSIBILITIES
1. Administration of stock movement within Pastel
system
Transfer of stock between warehouses for outsourcing
purposes
Process of in-house packaging, bulk orders and
hand-stock job cards
2. Administration of Eastern Cape or Western Cape
customer orders.
Process all customer orders received via B2B into
Pastel
Issue picking slips to respective warehouse for
picking.
Match picking slips to invoices once confirmed by
warehouse.
Ensure that all processed invoices are complete and
accurate in terms of customer details, product description, quantities, prices,
lot numbers & discounts (if applicable)
Report “out of stocks” to Dispatch Manager
Ensure that all goods leaving premises is accompanied
by a valid tax invoice.
Process of returns, claims and credits for all
warehouses.
Monthly reconciliation of stores to check sales and
stock flow and reordering to stock levels.
3. Perform receptionist functions
Answer incoming telephone calls, screen and direct
calls to appropriate personnel or department.
Take and deliver messages when personnel unavailable.
Provide relevant information about company products to
callers.
4. Monitor visitor access and maintain security
awareness
Tidy and maintain the reception area.
Welcome on-site visitors, determine nature of business
and announce visitors to appropriate personnel.
5. Provide administrative support to team
Assist team members when necessary.
Assist with financial year end stock-take.
Must
have sound knowledge of pastel evolution.
Must
reside close to Lansdowne area.
Some
debtors and creditors knowledge would be an advantage.
This
mandate is not exhaustive and will be updated as things move along.
email
- ghouwa@spicemecca.co.za
(no
calls will be entertained, and only shortlisted candidates will be contacted)
8d
1
SavedSave
Office AdminA very insurance practice based in the Umhlanga region is looking for an Admin Office Assistant. While an Insurance background is advantageous, it is not essential, depending on previous experience.The candidate must be highly organized, have the ability to multitask and to work under pressure in a fast-paced environment, meet deadlines, work with speed and accuracy. Duties would include: * Staying on top of responding to and sending email correspondence * Monitoring diary management and setting up visits and appointments * Liaising with Head Office * Feedback to clients * Opening and maintaining files * Report writing on given templates * Process claims * All admin related duties * Assisting with respective projects and ad hoc tasks This position would suit a very well-presented and well-spoken person. It is essential to be able to work independently with limited supervision. They must have excellent interpersonal and communication skills, must be fluent in English as a first language. SKILLS MS Office literacy skills Excellent communication, written and verbal skills Analytical skills Problem solving skills Short term insurance experience an advantage REQUIREMENTS Min 5 years’ experience Fully Computer Literate, especially Outlook and Excel Own transportSalary: R4000 SKILLS MS Office literacy skills - proficient in word and excel minimum requirement Excellent communication, written and verbal skills Analytical skills Problem solving skills Short term insurance experience an advantage REQUIREMENTS Min 5 years’ experience Fully Computer Literate, especially Outlook and Excel Own transportShould you meet the requirements, please submit your CV to dbhola@oldmutual.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMzk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190901&xid=1266_50394
2y
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