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Branch Manager - Car Service & Repair Centre - Wes

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Duties Include:Customer Service & Client RelationsBuild and maintain strong relationships with clients.Supervise vehicle bookings, test drives, and job card documentation.Prepare quotes for additional work and obtain client authorisation.Keep clients informed of delays and ensure timely completion of authorised work.Address complaints promptly and prioritise comebacks.Ensure all vehicles leave the branch with payment settled and only approved parts installed.Workshop & Operations ManagementManage mechanics, fitters, cleaners, and workshop staff, allocating work and monitoring productivity.Ensure all faults are accurately identified, checklists completed, and daily productivity reports submitted.Supervise complex repairs and subcontracted work, ensuring timely completion.Maintain workshop cleanliness, stock levels, and availability of consumables.Ensure compliance with safety procedures and company policies.Track progress of overnight or long-term jobs and supervise complicated repairs.Reception & AdministrationOversee reception staff and administrative operations, maintaining internal control systems.Manage payments, invoicing, and ensure compliance with company policy.Maintain accurate records, reports, and CRM updates.Security & Premises ManagementSecure all doors, windows, and alarm systems.Respond to alarms and take immediate action to protect the premises.Driver & Transport OversightSupervise drivers for efficient delivery, collection of parts, and client transport.Monitor logbooks and reconcile petrol costs.Financial & Business ManagementDrive branch profitability, monitor budgets, costs, and revenue.Achieve turnover targets and actively generate new business opportunities.Staff Management & ComplianceRecruit, train, and develop branch staff.Conduct disciplinary processes, manage grievances, and ensure compliance with employment legislation.Oversee casual staff, including onboarding, sign-off, and payroll.Manage workflows and ensure staff adherence to company procedures.General ResponsibilitiesMaintain high-quality workmanship and eliminate comebacks.Foster a positive, professional work environment and strong team collaboration.Keep up to date with industry developments and implement best practices.Ensure all work is carried out to the highest quality standards and complies with safety regulations.Report to the Senior Mechanic and Rider.Assist experienced mechanics with diagn https://www.executiveplacements.com/Jobs/B/Branch-Manager-Car-Service--Repair-Centre-Western-1242803-Job-Search-12-18-2025-00-00-00-AM.asp?sid=gumtree

24d

Executive Placements

Adelaide