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Results for looking for job in Call Centre Jobs in Johannesburg
1
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Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our clients call centre and its dedicated employees. Youll be at the forefront of shaping the customer service journey, ensuring each interaction is nothing short of outstanding. From hiring and training Call Centre Representatives to establishing performance goals and effectively addressing customer issues, youll be the driving force behind a seamless and efficient call centre environment.Qualifications Were Looking For:To excel in this role, youll need to meet the following qualifications:Customer Service Experience: A strong foundation in customer service is a must. Your ability to understand and cater to customer needs will set the tone for the entire call centre team.Performance Metrics and Evaluation: A solid understanding of performance evaluation and customer service metrics will enable you to measure success and drive continuous improvement.Financial Acumen: Proficiency in basic financial analysis, including cost-effectiveness and cost-benefit assessments, will empower you to make informed decisions that impact the bottom line.Communication Skills: Outstanding communication and interpersonal skills are key to fostering a collaborative atmosphere and building strong relationships with both team members and customers.Leadership and Problem-Solving: Excellent organisational and leadership skills, coupled with your problem-solving ability, will be vital in managing day-to-day challenges and inspiring your team to excel.Educational Background: A high school diploma or equivalent is required, and a higher degree in a relevant discipline will be highly appreciated.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODE5MDc5OTg2P3NvdXJjZT1ndW10cmVl&jid=1679696&xid=1819079986
20h
1
We are looking for a Strategic Partnerships Manager to join Facebook’s Mobile and Connectivity Partnerships team to bring the world closer together. Mobile Partnerships at Facebook is key to our mission to build community and bring the world closer together via connectivity and access. We are looking for a creative thinker to grow our partnerships across the EMEA mobile landscape. This presents a unique opportunity for you to help the incumbent telco companies to develop leading mobile-social experiences, contributing to the success of our family of apps by bringing more people to a faster internet. In this role you will work with leading telco partners across Europe, Middle East and Africa. The projects you will be involved in range from commercially advancing mobile experiences to fixed infrastructure developments. As the face of our brand, you will play a pivotal role in maintaining and improving our reputation in the mobile partner eco-system.
Responsibilities
Your typical scope covers the below items:
Driving our mobile partner strategy to support the continued successSustain, strengthen and expand our existing partnershipsEnable Facebook to achieve our goals through strong mutually beneficial partnershipsSupport new partners through launch process and liaise with FacebookTrack, analyze, and communicate key quantitative metricsBe a trusted contact for Facebooks key mobile application partnersAct as an internal and external advocate for our mobile partners
Minimum Qualifications
We believe to succeed in this role, youll need to following attributes:
Relevant experience working within or with the mobile industry (consulting, VAS or MFS provider)
Creativity - your creativity coupled with in-depth market knowledge enable you to spot opportunities and build out a compelling proposition that offers mutual valueNegotiation - negotiation skills help you navigate complex deals and understand legal language, thus you facilitate meaningful conversations that lead to closing dealsCollaboration - you deliver through other people and teams cross-functionally (XFN) because you work hard to understand their priorities and build relationships. At Facebook your internal partners will include Product, Engineering, Sales, Operations, Finance, Marketing, and LegalProject Management - you have experience with large international (multicultural) projects and are able to deliver on purposeInfluence - you can pitch effectively and appropriately engage the relevant XFN partners to help give life to those brilliant ideasStrategic thinking - define the joined partnership strategy for short , medium and long term success
Preferred Qualifications:
MBAExperience in product managementM...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MDI2MzY1MjQ/c291cmNlPWd1bXRyZWU=&jid=375074&xid=502636524
21h
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Job brief: A leading telecommunications company is looking for a Financial Administrator (Full Creditors function) to join our team. The suitable candidate to fill this role will be required to provide financial, administrative, and clerical services. The financial administrator (creditors) will be responsible for the full creditor’s function of the company and ensure that all creditors (national and international) are paid accurately and timeously. The position requires the processing of reconciliations against supplier’s statements, capturing invoices onto Pastel Partner and soon Pastel Evolution, dealing with queries, ensure compliance with the company financial policies and procedures, assist with audits and financial reports.
Key Roles and Responsibilities • Perform supplier reconciliations in preparing requisitions for payments • Reconcile purchase orders to invoices • Ensure invoices are accurately captured on Pastel on a daily basis • Receive and check all payment requisitions in accordance with the company and procedures • Ensure that the banking details on supplier invoices match that of the creditor being paid • Respond to all queries relating to payments • Perform monthly supplier reconciliations to support all payments to approved suppliers • Deal with queries from creditors and staff regarding payments • Load new creditors on the accounting system • Provide monthly creditors age analysis for review
Skills & Proficiencies: - Experience: o Minimum of 2 years’ experience working in a finance unit performing creditors / accounts payable duties o Previous working experience on Pastel Partner and or Pastel Evolution. o Hands-on experience with accounting software, like Pastel Partner (advantage) –Key Attributes Required: o Excellent verbal and written communication skills o Possess planning and time management ability o Cope under pressure o A positive attitude and strong work ethic o Sound accounting knowledge o Professional o Adaptable o Accuracy and Attention to Details o Ability to work independently –Qualifications: o Matric o A tertiary qualification in Accounting or Bookkeeping and / or short bookkeeping courses o Advanced Microsoft Excel skills
Salary: R 10 000.00 – R 14 000.00 Job Type: Permanent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQ2MjY1Mjk1P3NvdXJjZT1ndW10cmVl&jid=1503245&xid=3346265295
20h
1
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Introduction
A well-established Telecommunications company based in Irene, pretoria is looking for a Financial Administrator (Full Creditors function) to join their team. The suitable candidate to fill this role will be required to provide financial, administrative, and clerical services.
The financial administrator (creditors) will be responsible for the full creditor’s function of the company and ensure that all creditors (national and international) are paid accurately and timeously. The position requires the processing of reconciliations against supplier’s statements, capturing invoices onto Pastel Partner and soon Pastel Evolution, dealing with queries, ensure compliance with the cpompanys financial policies and procedures, assist with audits and financial reports.
Duties & Responsibilities
• Perform supplier reconciliations in preparing requisitions for payments• Reconcile purchase orders to invoices• Ensure invoices are accurately captured on Pastel on a daily basis• Receive and check all payment requisitions in accordance with company policies and procedures• Ensure that the banking details on supplier invoices match that of the creditor being paid• Respond to all queries relating to payments• Perform monthly supplier reconciliations to support all payments to approved suppliers• Deal with queries from creditors and staff regarding payments• Load new creditors on the accounting system• Provide monthly creditors age analysis for review
Desired Experience & Qualification
Experience:o Minimum of 2 years’ experience working in a finance unit performing creditors / accounts payable dutieso Previous working experience on Pastel Partner and or Pastel Evolution.o Hands-on experience with accounting software, like Pastel Partner (advantage)
Key Attributes Required:o Excellent verbal and written communication skillso Possess planning and time management abilityo Cope under pressureo A positive attitude and strong work ethico Sound accounting knowledgeo Professionalo Adaptableo Accuracy and Attention to Detailso Ability to work independently
Qualifications:o Matrico A tertiary qualification in Accounting or Bookkeeping and / or short bookkeeping courseso Advanced Microsoft Excel skills
Package & Remuneration
Salary: R 10 000.00 – R 13 000.00
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODM3NzY1MDUwP3NvdXJjZT1ndW10cmVl&jid=1217089&xid=2837765050
20h
1
Introduction
A leading Telecommunications company in Centurion, is looking for a Consumer New Business Account Manager to meet the strategic business objectives of the company.Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Duties & Responsibilities
Responsibilities:• Responsible for the day-to-day response of all incoming Consumer Leads.• Finding new leads or assisting with Lead Generation.• Negotiation of Subscriber agreements.• Education and training of Consumers on company products and services.• Managing a Sales Target.
Desired Experience & Qualification
Experience:• 2-5 years of sales experience in Telecoms/Connectivity area (non-negotiable)• In-depth understanding and experience working with VSAT (non-negotiable)• Understanding of Consumer markets
Qualifications:• Matric
Key attributes required:• Excellent verbal and written communication skills.• Excellent organisational and multitasking skills.• Negotiation skills• Self-motivated with the ability to influence strategy and execute without monitoring.• Fluent in English and Afrikaans• A team player with a high level of dedication.• Ability to work under strict deadlines.
• Need own transport.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTI4Njc1NTM1P3NvdXJjZT1ndW10cmVl&jid=1651543&xid=4128675535
21h
1
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We are looking for a NOC Coordinator who will be responsible for the administrative support in the National Operating Centre Department. The NOC Coordinator will be responsible for coordinating the resolution and process flow of tickets distributed to NOC Staff, as well as reporting to the Customers on their Services.
Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Responsibilities:
Ensure that all calls are logged, tracked, and resolved within the defined service-level agreement (SLA).Responsible for writing customer reports.Keeping the Management and customers informed about the status update.Working with other related departments in cross functional matters to ensure requirements are carried out correctly.Coordinate and ensure that the team works within the standard operating procedure (SOP).Coordinate and report on any escalations within the technical department.Reporting on the statistics of the Ticketing system.Adding and maintaining the accounts on the Ticketing system.Reporting to the Operations Manager about issues, problems and resolutions in the technical department.
Experience:
Proven work experience as a coordinator (across departments, liaising between internal and external stakeholders).Minimum 2 years working experience in similar role.Must have a knowledge of IT (Connectivity – Network) or an interest in IT.Hands-on experience with MS Office Suite.
Key Attributes:
Excellent verbal and written communication skills.Excellent organizational and multitasking skills.A positive attitude and strong work ethic.Customer Service orientated.Professional.Willingness to expand his / her knowledge.A team player with high level dedication.Ability to work under strict deadlines.
Qualifications:
Matric (with IT or CAT as a subject).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTMxMDc4MTY3P3NvdXJjZT1ndW10cmVl&jid=1617849&xid=3931078167
21h
1
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Looking for tele prospector , basic plus commission. Flexi hours . Roodepoort area
1mo
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