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The role: The vacancy is for a Training Manager, who will be responsible for leading a team of specialised facilitators responsible for conducting all in-person and virtual training for the sales and distribution force and other specific internal business units.The detail: Implementing new hire training design periodically to ensure its effectiveness in meeting the needs of the stakeholders & that it is in line with the organizations requirements of improving customer experience.Manage multiple accounts from various industries. Clients could be domestic or international.Liaise with Operations Managers and Senior Managers for all the accounts to implement training plan.Operate as an account manager for the call centers operations & quality functions to understand any training needs/interventions required and provide necessary training solutions.The designing of customized training programs as per training calendar.Attend client training meetings to establish client training requirements.Proactively set up meetings with client to review training contentLiaise closely with clients for feedback and content improvements.Execute program transition with new clients.Designing & implementing effective cross skill / up skill training/refreshers/floor support or any other intervention in consultation with Operations, Quality, HR and any other stakeholders.Identifying areas of standardization in Training, Recruitment and On Job Training and developing training procedures to fill identified gaps and streamline processes.Designing & executing training needs analysis tools.Create and execute training ramp plan to transition large number of new hire intakes in short periodsLiaise with clients to understand program objectives and milestones and plan training based on that.Ensuring rigour and follow through with client-on-client credentials so there is no loss on revenue in terms of delays in onboarding due to credentials being provided by client.Defining measures of identified training parameters.Follow the operating rhythm for training manager and reports completion of tasks.Ensuring the training team stays updated with knowledge of relevant training areas through periodical knowledge and skill assessments.Developing job knowledge evaluation tools like trainer assessments and trainer delivery evaluations.Ensure existing staff receive appropriate and timely refresher / remedial / cross skill training as per business needs.Manage floor support activities to identify gaps in customer service/communication skills/product process knowledge and implement training interventions aimed at continuous improvement in advisor performance.Manage the performance & development plans of the training team including mentoring, coaching & upskilling.Conduct monthly performance conversation with all trainers and create their PD plan.Focus on trainer development through train
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxNjIwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210046&xid=1109_81620
2y
1
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Manage the Learning Strategy Review performance and skill matrix for all trainers, ensuring sufficient learning resources to support onboarding, ongoing learnings and new campaign launchesSupport the development of all E-learning content with measures of success aligning to the standard industry practice like ADDIE or the Kirkpatrick modelDefining processes and revisit the operating model for all levels within the L&D team. Adopt the model to meet specific client expectationsConduct weekly audits to control or mitigate risks during onboarding and the performance management cyclesAttend weekly planning meeting to align L&D resources to business prioritiesContinuously review L&D procedures and processes with the intention to streamline or close identified gaps between Recruitment, Learning and On Job Training.Review and Re-ignite the onboarding, upskilling and performance management learning journeys Learning Curriculum Management Introduce effective learning methodologies and efficacies for LMS developmentMeasure the effectiveness of all learning interventions through feedback and operational performance reportsContinuously evaluate the effectiveness and adoption of learning interventions and implement necessary amendments and changes Job Description Learning and Development ManagerEnsure that detailed skills gap audits are carried out daily, accurately analyzing information to suggest suitable, practical learning solutions to close gaps identifiedConstantly creating new and improved learning and coaching methods for implementation within the L&D structure People Management Design the personal al growth development strategy for direct reports and learners. Conduct weekly discussions to review team and learner performance.Create a solid transitioning model for new onboards from E-learning, Practical Training to the On-job Training phaseBuild and maintain strong L&D partnering relationships with all external clientsWork with the Sales Operations, QA, Marketing, other support functions and stakeholders to develop relevant learning interventions once specific behaviours of learning needs are identified Management Reporting Review all MI reports, analyse and share insights that continuously drives and meets business outcomes and objectivesManage and maintain all housekeeping requirements i.e. learning areas, equipment and assetsCreate management reports of all activities and monitor, measure, manage ROIOutputManagement and auditing of learning interventions and learning recordsEmployee Skills, Knowledge and Experience Requirements ODETDP Qualification and Professional Training related qualifications essential Sound knowledge of Telesales in both the Financial and Telecommunications sector will be an advantageA sound understanding of the Contact center operations, policies and proceduresExperience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyMjU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183639&xid=1109_72257
2y
1
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Our client is looking for a Tech/ Trainer to join their team.Duties and Responsibilities:Conduct on site client training in the areas of Personal Hygiene and Handwashing as and when required and as per SLA for Retail & Food Service CustomersConduct Product Training in the usage of application, dilutions and safety precautions as and when required and as per SLAConduct back up site inspections for Telesales functionBuilding a harmonious and service orientated relationship with clientsIdentify and resolve customer training queries and concerns within 24 hours response timeReport weekly activities on weekly call reports in line with training plannerReporting on activities, submission of daily, weekly and monthly reports, as required for sector(s)Weekly submission of customer documentation and training records to sector administratorEnsure customer OPS manuals are kept up to date with all completed trainingManage fuel expenses and planning tripsEquipment installationsMaintenance and repairs to equipmentTroubleshooting, dosing units and dispensing system.Ensure preventative maintenance, by servicing, testing and troubleshooting on various equipment.Responsible for cleaning and restoration of equipment that was returned from lost accountsPrepare, Maintain and repair Equipment that is stock and at Depot StoreroomsRecord keeping and feedback on all call outs and assigned tasksReporting of any infield issues experienceMaintain toolbox inventory and keep toolbox and neat and tidy condition, submit monthly toolbox inventory sheetWeekly washing and cleaning of vehicleMonthly vehicle inspection sheet, to be signed off and submitted to the Depot SupervisorManage fuel expenses and planning tripsMaintaining vehicle maintenance, licensing and adherence to Road traffic legislationPersonal growth and development by continuous self- analysis and attending enrichment programs (Time Management, Communication skills, presentation skills, technical skills, product knowledge, market research and knowledge of competitors etc.)Implementation and adherence to company policies and proceduresReporting on activities, submission of daily, weekly and monthly reports.Submission of customer documentation and reports as requiredUpdating customer informationCompletion of EOL on installationKey Skills Enthusiastic and Self-drivenAbility to plan manage time effectively and efficientlyCommunication (Listening, oral, oral presentation, written)Work Standards (Setting high goals or standards of performance for self and organization)Tolerance for Stress (perform under pressure)Energy (maintain a high activity level)Technical Trouble ShootingAdministrative Orientation (personal satisfaction from administrative performance and responsibilitiesIntegrity (maintaining social, ethical and organizational norms in job
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY4NjIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1169856&xid=1109_68623
2y
12
Transform your Body and embark on a life-changing journey to a healthier, fitter, and more confident you.Learn to:Train effectively ✔Change your body composition ✔Stay motivated ✔Choose the best eating habits ✔ • 1 on 1 Personal Training or
bring a friend/s for a cheaper rate per person.• Personalized diet plans and
training programs to reach your fitness goals.Contact me (Chico Perestrelo)
for rates, packages and FREE consultation.Call: 079 809 1274 Email: chico-pt@hotmail.com
25d
12
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⚡Are you tired of boring routines that don't work, you can`tremember, take too long to see results?⚡Are you looking to get FIT for good, not just ‘get in shape’ for
now?⚡Looking for a new way to TEACH your body to be fit? Are you
looking for motivation, not just instruction?I will show you how to make fitness simple, effective, fun, and
fast!⚡Unique style is quick & efficient, methods are intense and
challenging, perfect for any committed individual regardless of experience.1 on 1 Personal Training or bring a friend/s for a cheaper rate
per person.Meal plans and training programs to reach your fitness goals.Contact me (Chico Perestrelo) for rates, packages and FREE
consultation.Call: 079 809 1274Email: chico-pt@hotmail.comPersonal TrainingWeight Loss--Strength Training--Body Sculpting--Diet Plan--Pre/Post Natal--Muscle
Building--Speed--Motivation--Energy--Endurance
25d
1
SavedSave
Manage the Learning Strategy Review performance and skill matrix for all trainers, ensuring sufficient learning resources to support onboarding, ongoing learnings and new campaign launchesSupport the development of all E-learning content with measures of success aligning to the standard industry practice like ADDIE or the Kirkpatrick modelDefining processes and revisit the operating model for all levels within the L&D team. Adopt the model to meet specific client expectationsConduct weekly audits to control or mitigate risks during onboarding and the performance management cyclesAttend weekly planning meeting to align L&D resources to business prioritiesContinuously review L&D procedures and processes with the intention to streamline or close identified gaps between Recruitment, Learning and On Job Training.Review and Re-ignite the onboarding, upskilling and performance management learning journeys Learning Curriculum Management Introduce effective learning methodologies and efficacies for LMS developmentMeasure the effectiveness of all learning interventions through feedback and operational performance reportsContinuously evaluate the effectiveness and adoption of learning interventions and implement necessary amendments and changes Job Description Learning and Development ManagerEnsure that detailed skills gap audits are carried out daily, accurately analyzing information to suggest suitable, practical learning solutions to close gaps identifiedConstantly creating new and improved learning and coaching methods for implementation within the L&D structure People Management Design the personal al growth development strategy for direct reports and learners. Conduct weekly discussions to review team and learner performance.Create a solid transitioning model for new onboards from E-learning, Practical Training to the On-job Training phaseBuild and maintain strong L&D partnering relationships with all external clientsWork with the Sales Operations, QA, Marketing, other support functions and stakeholders to develop relevant learning interventions once specific behaviours of learning needs are identified Management Reporting Review all MI reports, analyse and share insights that continuously drives and meets business outcomes and objectivesManage and maintain all housekeeping requirements i.e. learning areas, equipment and assetsCreate management reports of all activities and monitor, measure, manage ROIOutputManagement and auditing of learning interventions and learning recordsEmployee Skills, Knowledge and Experience Requirements ODETDP Qualification and Professional Training related qualifications essential Sound knowledge of Telesales in both the Financial and Telecommunications sector will be an advantageA sound understanding of the Contact center operations, policies and proceduresExperience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyMjU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183639&xid=1109_72257
2y
3
ONLY BUSINESSES:Onsite or offsite Safety courses. 087 152 0955. www.HeightsAndSafety.co.za.083 657 0115.We require groups of 5 or more employees at R850 per person We have trainers and branches coutry-wide. Specialized in High level training, level 1 and 2. Accredited and efficient.Fall arrest working at Heights, rescue working at Heights. Scaffold erectors courses, scaffold inspectors courses, rigging, fire Safety, health and Safety, confined spaces training, first aid, power tools, hand tools Safety, SHE rep, forklift Safety training, overhead cranes Safety training, truck mounted cranes courses, cherry picker Safety training, HIRA , racking and stacking.Training in Durban, Johannesburg, Cape town, Bloemfontein, Amanzimtoti,Pretoria, Gauteng, kwazulu natal, western Cape.Training in Pinetown, Pietermaritzburg, Ballito Wartburg, Hilton, Richmond, Darnell.https://youtu.be/LSLbVqggUc4EQUIPMENT WE SUPPLYRegarding the www.HeightsGear.co.za website:Fall arrest equipment, rescue kits, harnesses SABS approved, gas detectors, confined spaces gas detectors, retractable lifelines, climbing equipment, full body climbing harnesses, climbing rope, working at Heights equipment, oxygen detectors, carbon dioxide detectors, air quality detectors, gas detectors, fall arrest descending devices, rope descenders, fall arrest kits, rescue kits, work at Height equipment, climbing equipmentWww.HeightsGear.co.za
1mo
3
SavedSave
ONLY BUSINESSES:Onsite or offsite Safety courses. 087 152 0955. www.HeightsAndSafety.co.za.083 657 0115.We require groups of 5 or more employees at R850 per person We have trainers and branches coutry-wide. Specialized in High level training, level 1 and 2. Accredited and efficient.Fall arrest working at Heights, rescue working at Heights. Scaffold erectors courses, scaffold inspectors courses, rigging, fire Safety, health and Safety, confined spaces training, first aid, power tools, hand tools Safety, SHE rep, forklift Safety training, overhead cranes Safety training, truck mounted cranes courses, cherry picker Safety training, HIRA , racking and stacking.Training in Durban, Johannesburg, Cape town, Bloemfontein, Amanzimtoti,Pretoria, Gauteng, kwazulu natal, western Cape.Training in Pinetown, Pietermaritzburg, Ballito Wartburg, Hilton, Richmond, Darnell.https://youtu.be/LSLbVqggUc4EQUIPMENT WE SUPPLYRegarding the www.HeightsGear.co.za website:Fall arrest equipment, rescue kits, harnesses SABS approved, gas detectors, confined spaces gas detectors, retractable lifelines, climbing equipment, full body climbing harnesses, climbing rope, working at Heights equipment, oxygen detectors, carbon dioxide detectors, air quality detectors, gas detectors, fall arrest descending devices, rope descenders, fall arrest kits, rescue kits, work at Height equipment, climbing equipmentWww.HeightsGear.co.za
1mo
4
SavedSave
Want a career in Cybersecurity or just learn the basics?
Intrinsic Cyber Security is your answer. Better cybersecurity education for a safer world, We Train People, We train Companies.
Courses we offer:
1. Cybersecurity. Entry Level - This course focuses on providing basic cybersecurity knowledge. It covers all the main aspects of cybersecurity: key definitions, cyber threats, types of cyberattacks and attackers tools, protection from cyberattacks on personal and corporate levels, and career paths in cybersecurity.
2. Mobile Malware Reverse Engineering - The Mobile Malware Reverse Engineering training is based on vast experience in this field and authored by one of the leading experts on mobile malware – Victor Chebyshev.
The course features static and dynamic analysis of some outstanding and unique malware samples like MagicKarakurt, LightSpy and the DuKong framework.
3. Incident response and digital forensics (IRDF) - During this course students will learn the incident response and digital forensics foundations.
The training is practically orientated and allows students to acquire the necessary skills of threats detection and response, compromised systems real-time analysis and advanced methods of cyberattacks detection usage.
4. Security Operations and Threat Hunting - During the time on the course, you will get to know the diverse roles within a SOC, its services and use cases, get acquainted with the modern attack tactics, techniques, and procedures, and learn how SOC helps deal with them.
Within the numerous extensive practice sessions in the restricted areas of the virtual labs, you’ll get an opportunity to develop your skills in incident detection and investigation.
5. Digital Forensics and Incident Response in Industrial Control Systems - Training participants will explore the unique aspects of ICS digital forensics, from identifying a genuine incident to data collection, examination, analysis and reporting in industrial environments.
With many more courses available to choose from. Trust the experts in Cybersecurity to train you and lead you on a career track.
Intrinsic Cyber Security is a Solutions Specialist partner to Kaspersky in over 50 fields of Cybersecurity, from Industrial Cybersecurity to Cyber for Healthcare Intrinsic Cyber is the one stop company for all your cyber requirements.
Our trainers are some of the most skills and sort after cybersecurity professionals today.
With operations in South Africa, Mauritius, Ireland, Sweden and Malta coming soon, we are one of the fastest growing cybersecurity companies.
Email or WhatsApp us to get started.
WhatsApp : +27 71 292 9613
5mo
3
Mobile personal trainer
Online training
Diet plans
Workout programs
Train in the comfort of your own home
Or at a venue of your choice ..
I carry my own equipment with me
I have 17years of experience in training and body conditioning ..I have helped countless people achieve their fitness goals
I offer three packages
12 sessions split three times a week minimum
20 sessions Monday to Friday
Or alternatively single sessions can be booked at a
higher rate
Contact Aaron 0767524195
Instagram aaron_bobbychun VIP fitness
4mo
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