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Sea Point Restaurant General Manager Position Available in Cape Town--(SALAR)2OK+

Please forward us your CV and Personal ID photo to whatsapp:0739909953 or email:justadsjhbsa@gmail.com, If you are qualified the position, we will get back to you ASAP. We offer good salary 20k plus ,based on experience Description We seeks an experienced General Manager to run our restaurant along the Sea Point.Cape Town. The General Manager will be responsible for the management and overall responsibility of the restaurant. Supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running restaurant. QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED 3-5 years in a similar role. Experience in dealing with high volume, in a similar environment would be preferable Strong Leadership ability; Ability to delegate and manage down effectively; Intermediate Microsoft Excel and Word skills; Strong analytical and problem-solving skills; High attention to detail and process driven; Ability to interpret statistical information; Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers; Self-motivated and deadline oriented; Ability to multi-task Discretion and integrity Problem analysis and problem-solving skills Stress tolerance Decision-making This person will be for employment in a position of trust and honesty and entails the handling of cash or finances RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO: Ensure daily store operational requirements are met Ensure smooth running of front of house and back of house Supervision of staff Ensure store hygiene, maintenance, health and safety requirements are met Beverage cost, food costs and stock control are within specified range Be on duty for busy shifts, weekends and all functions. Ensure effective communication between staff as well as management Ensure reports are issued timeously

City Centre

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DUTIES AND RESPONSIBILITIES:Primary Responsibilities:Regional MarketingRegional Business DevelopmentCustomer Relationship ManagementOrder Fulfilment & Operational Ownership of sold ServicesLeading the execution of sales/market share strategy for the region, partnerships and external relationships in sustainable energy solutions for telecommunicationsBuilding and managing the company pipeline & managing the sales/BD processProviding visible leadership for the company within the regionAnticipating and reacting to major market changes to ensure the maintenance of company leadership in the competitive landscapeEstablishing standards and ensuring adherence to them for business operationsWorks closely with Operations & Group to define and deliver services & product sales in line with the company strategyEffectively manages budget, T&E according to company budget and processesStrategy and PlanningIn partnership with the company’s directors, identify opportunities and risks for delivering the company’s sales and market capture strategyIdentify technology trends and evolving social behaviour that may support or impede the success of the business.Lead sales strategic planning to achieve business goalsParticipate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately, and the organization’s resources are used responsibly, particularly in the areas of operational delivery of products and servicesCommunicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholdersIn-Country Budget & P&LManagement of budget, Services & Products sales and ordersMarketing & SalesImplement Marketing Initiatives to build the company pipelineBuild Company Pipeline according to strategic goalsRespond to all RFP’s and Sales LeadsSubmit minimum proposal quotaSubmit minimum quotation quotaHardware (CAPEX based) Sales to new and existing customersProject Sales (CAPEX based) Sales to new and existing customersRecurring Services Sales to new and existing customersManage customer expectations, partners, and vendorsProfit Accountability on all Sales & Services·Manage Sales ProcessOperational ManagementOperational Accountability on all sold services & productsDefine and communicate company values and standards within the companyEnsure that technology standards and best practices are maintained across the organizationShare knowledge, mentor, and educate the organization’s investors, management, staff, partners, customers, and stakeholders with regard to the company’s business development vision, opportunities, and challenges. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzc2MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777489&xid=1108_177761

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Czech Speaking Customer Service Support Agents

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Czech and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely • Active Fibre Connection Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours: ...Job Reference #: 202530

City Centre

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Senior Bookkeeper Cape Town City Our Travel/Tourism Client in Cape Town City is looking for a Senior Bookkeeper with 5 years plus experience and exposure from the travel/tourism industry / Experience work in the tourism industry or for a Destination management company advantageous Min Requirements Matric and financial certificates or degree advantageous 5 years plus Senior Bookkeeping experience in the tourism/travel industry Experience in Financial Reporting Experience with Forex deals and the Tourism VAT act for Debtors Some Payroll experience when needed Experience work in the tourism industry or for a Destination management company advantageous Standard Bank Business Online advantageous OneDrive and Teams experience advantageous Experience in MS Office, MS Outlook, OneDrive/Teams, Advanced Excel, VIP Payroll, XERO, Dext & Sage Evolution Must be able to work under pressure and handle the high volumes. Information Gathering and Management EXCELLENT IN SYSTEMS SOFTWARE Precision and Accuracy Responsibilities Full Senior Bookkeeping to Balance Sheet & General ledger Management Cash Management – Cashbook capturing bank and credit card statements and reconciling cash books monthly Bank Reconciliation Maintaining Fixed Asset Register in Excel, including recording Assets and Depreciation Performing General Ledger and Balance sheet Reconciliations Maintaining and reconciling general ledger accounts, ensuring accurate recording of financial transactions, and resolving discrepancies Month-end recons and reconciling to General Ledger and maintaining supporting schedules Full balance sheet recons of control accounts and accrual schedules Financial Reporting & Budgeting and Forecasting - Assisting in the development of budgets and forecasts and monitoring actual performance against budgeted targets and providing variance analysis Accounts payable and receivable - Full function Accounts Payable & Accounts Receivable (Tourism Act and foreign currency) Managing & Recording Customer & Supplier Pre-Payments Processing Invoices for suppliers and customers Researching Invoice Discrepancies and invoice problems Calculating and apportioning annual rates increases for tenants Multi-currency debtors (USD and ZAR) Audit support - Assisting with internal and external audits Ensure all forex payments are followed up with the correct documents to the bank for processing and posting currency variances in the books Tax compliance - Preparing and submitting VAT returns, EMP201, EMP 501 and other statutory returns Vat audits and Monthly PAYE, SDL, UIF for payroll (small payroll) Assist in payroll when needed Apply online Frogg Recruitment Consultant Name: Quinton Wright

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Our client is seeking an experienced and motivated Business Process Automation Specialist to join our dynamic team. With a strong background in RPA technologies, excellent analytical and problem-solving skills, you will primarily work within the Microsoft Power Platform environment. Responsibilities: • Provide clarity and guidance on business process and automation policies, processes and procedures • Analyst evaluating and reviewing existing business processes and workflows to identify automation opportunities, and inefficiencies • Lead the development of initiatives to automate manual and/or repetitive tasks, improve efficiency and overall productivity • Support process owners, teams and peers to understand business requirements, and challenges • Lead in the development and implementation of automated workflows and business using Microsoft applications • Ensure data security, integrity, and compliance throughout the workflow integration process • Identify, defining, and implementing measurement criteria for success and report on impact of automation initiative • Partner with the relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency and accuracy of business process, workflows and automation solutions • Maintain accurate documentation of business processes, workflows and integration automation solutions • Participate in the execution all the process improvements by the organisation • Provide process automation advice across the generalist range of the role • Create and automating always-on reports on business process automation metrics and providing information on approaching automation solutions initiatives • Support, and mentoring employees through communication, information sharing, knowledge management by creating a Community of Practice (COP). • Research new methodologies, best practices and tools and recommend enhancements to business processes, workflows, and automation solution • Provide ongoing support to the organisation in business process improvement and workflow implementation, deployment, and training • Provide on-going support of deployed automated solutions • Continuously improving automated business processes, workflows, and integration automation solutions using Microsoft tools Qualification and Experience: • National Senior Certificate (NQF 4) • Bachelors degree in computer science, information systems, or related field • Relevant certifications • At least 6 years experience in a similar automation position in a related industry • Experience in Business Process Management, workflow and automation • Experience building and designing solutions using Visio, Power Automate, Sharepoint, Teams, Azure, Process Advisor, JIRA, Confluence, etc • Experience mentoring and coaching developers. • Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business • Experience analysing metrics ...Job Reference #: 202619

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Slovak Speaking Customer Service Support Agents

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Slovak and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely • Active Fibre Connection Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:...Job Reference #: 202536

City Centre

Swedish Speaking Customer Service Support Agents

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Swedish and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely • Active Fibre Connection Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hour...Job Reference #: 202527

City Centre

Hindi Speaking Customer Service Support Agents

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Hindi and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely • Active Fibre Connection Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours: ...Job Reference #: 202542

City Centre

Mandarin Speaking Customer Service Support Agents

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Mandarin and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely • Active Fibre Connection Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working ho...Job Reference #: 202539

Century City

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"general jobs" in Cape Town

general jobs in Cape Town (3,657 results)

Results for general jobs in All Categories in Cape Town