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Ads in other locations
1
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A Transport Coordinator is needed to join our clients team in the logistics and transport solutions industry. If you are knowledgeable about intermodal transportation, including carrier costs, industry shipping procedures, goods, and services, then we want to hear from you. Apply today!
Requirements:
Grade 12/Matric with Mathematics and accounting as subject
Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field.
1- 2 years Intermodal experience in the transportation industry.
Excellent negotiation skills.
Strong knowledge of South African geography.
Proficient in Microsoft Office.
Working knowledge of Transportation Management Software
Dedicated commitment to providing superior, timely, internal, and external customer service.
Highly organized with the ability to multi-task and prioritize.
Strong problem-solving and decision-making skills in a team environment.
Responsibilities:
Meet and exceed customer requirements at every stage of the order fulfillment process.
Analyse load information from the customer in order to determine and verify the appropriate routes and rates.
Source equipment based on the most cost-effective routings to satisfy customer requirements, working within the parameters and guidelines related to profitability and rates.
Coordinate pricing and equipment capacity to secure equipment options and power.
Ensure the system contains complete and accurate details of the order.
Notify the customer of any potential delays or problems pertaining to the order.
Resolve any issues with the loads as they arise.
Remain in contact with the customer throughout the duration of an order.
Build carrier relationships.
Communicate drayman changes to the Pricing department, ensuring the best carrier match to customer requirements.
Manage the pick-up to ensure customer and carrier requirements are met.
Obtain paperwork (bill of lading, customs documents) for movement.
Prepare and transmit rail instructions for movement, keeping abreast of changing rail requirements.
Coordinate load status for higher volume customers with the Tracing Team.
Reschedule deliveries and resolve issues if required.
Trace and monitor shipments to ensure on-time performance to customers.
Communicate tracing information (ETA and appointment) to the customer.
To apply, please send your CV to liza-nelle@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004743/LN&source=gumtree
3h
1
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Our client is seeking an experienced Transport Coordinator to join their team in the logistics and transport solutions industry.
Requirements:
Grade 12/Matric with Mathematics and accounting as subject
Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field.
1- 2 years Intermodal experience in the transportation industry.
Excellent negotiation skills.
Strong knowledge of South African geography.
Proficient in Microsoft Office.
Working knowledge of Transportation Management Software
Dedicated commitment to providing superior, timely, internal, and external customer service.
Highly organized with the ability to multi-task and prioritize.
Strong problem-solving and decision-making skills in a team environment.
Responsibilities:
Meet and exceed customer requirements at every stage of the order fulfillment process.
Analyse load information from the customer in order to determine and verify the appropriate routes and rates.
Source equipment based on the most cost-effective routings to satisfy customer requirements, working within the parameters and guidelines related to profitability and rates.
Coordinate pricing and equipment capacity to secure equipment options and power.
Ensure the system contains complete and accurate details of the order.
Notify the customer of any potential delays or problems pertaining to the order.
Resolve any issues with the loads as they arise.
Remain in contact with the customer throughout the duration of an order.
Build carrier relationships.
Communicate drayman changes to the Pricing department, ensuring the best carrier match to customer requirements.
Manage the pick-up to ensure customer and carrier requirements are met.
Obtain paperwork (bill of lading, customs documents) for movement.
Prepare and transmit rail instructions for movement, keeping abreast of changing rail requirements.
Coordinate load status for higher volume customers with the Tracing Team.
Reschedule deliveries and resolve issues if required.
Trace and monitor shipments to ensure on-time performance to customers.
Communicate tracing information (ETA and appointment) to the customer.
To apply, please send your CV to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004744/H&source=gumtree
3h
1
Our client, a renowned leader in perimeter fencing and security solutions, is seeking a dynamic individual to fill the role of E-Commerce Sales & Support Consultant on a 3-month contract.
Who Were Looking For:
A Grade 12 graduate with a passion for customer-centric solutions.
3-5 years of proven experience in a similar role, with a deep understanding of the construction, steel, and security industries.
A tech-savvy individual well-versed in MS Office, ERP systems (such as Sage, IFS, Sales Force, SAP, Syspro), and adept at navigating online and social media platforms.
Key Responsibilities:
Customer Service:
Be the frontline ambassador for our online shop, ensuring prompt and professional responses to customer inquiries across all digital platforms.
Collaborate closely with Logistics and Finance teams to ensure seamless customer experiences from inquiry to delivery.
Handle complaints with finesse, turning challenges into opportunities for improvement.
Sales:
Cultivate and nurture relationships with existing and potential customers, driving engagement and sales through our E-Commerce platform.
Take charge of generating leads and funneling them to our online shop, meeting and exceeding sales targets with finesse.
Champion the customer journey, providing top-tier service aligned with international online shopping standards.
Administration:
Maintain meticulous records of leads, calls, accounts, and sales activities, ensuring accuracy and efficiency.
Partner with Marketing to research target markets, identifying avenues for sales growth and innovation.
Stay ahead of the curve by keeping abreast of market trends and product developments.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004660/H&source=gumtree
4h
1
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Our client is an international company that focusses on security products and services, and they have a vacancy for an experienced CAD DesignerÂ
to join their team in the Cape Winelands area.
Responsibilities
:Creation and verification of technical documentation within SolidWorks and following PLM system
Mechanical and / or Electrical drawing design and drawing creation
Verification of work standard execution for assigned product group
Supervision of prototype execution, internal and external testing
Customer Engineering processes support with focus on site layouts, designs of perimeter protection and perimeter control solutions for special and individual orders.
Providing technical support including (drawings, costs, booking guidelines and after sales service advise) for internal costumers.
Creation, configuration, and maintenance of ERP system codes with bill of materials, manufacturing routings and master data information.
Support to Manufacturing with production specifications, packaging manuals, welding plans, and technology.
Participation in creation of documentation for Quality Management System
Key parameters:
Ability to support Customer Engineering tasks related to models, drawings, quotations, and ERP configuration for projects executed abroad.
3D Modelling in SolidWorks
BOM, Routing creation at ERP system (IFS)
Design perimeter and access control products for projects
Renders
Skills and Experience:
Grade 12
Min 5+ years of experience in mechanical, manufacturing, material, or mechatronics engineering
Independence with solid modelling, assemblies, and drawings/detailing within CAD software
is a must (knowledge of SolidWorks will be an advantage)
Knowledge of key construction principles
Ability to prepare model configurations of new products based on existing data.
Ability to create and modify technical drawings for product families.
Ability to introduce electro-mechanical components in design (motors, keypads, access panels) would be added value.
Ability to perform strength & structural foundations calculations would be added value.
Knowledge of certification process flow would be added value.
Capability to perform failure mode analysis would be added value.
Experience with e-commerce companies is a plus (technical support and renders support).
MS Office knowledge: Excel, PowerPoint, Outlook, Teams.
Fluency in English both spoken and written is a must.
Knowledge of IFS or SAPR3 or other MRP systems would be an advantage.
Ability to create BOM, routing in MRP system would be an advantage.
Knowledge of Perimeter Protection would be an additional asset.
 To apply, please send your CV with your salary expectations to hannah@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal informati
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004512/H&source=gumtree
4h
7
Guarantee to work with you b u d g e t !
full tree removal take down (with or without stump)
* tree trimming (elevation, branch removal, shaping)
* tree debris cleanup
tree trimming
tree cuttingdown
complete tree care
pruning
stump removal
bush clearing
plots clearing
hedge trimming
landscape design
r o l l o n l a w n g r a s s i n s t a l l a t i o n d i r e c t f r o m f a r m
garden maintain
ground leveling
old grass removal
any type of grass install
a r t i f i c i a l g r a s s i n s t a l l a t i o n
grass cutting
stones decorating
paviment
garden compost
gutter cleaning
waste removal
we will work hard for you and your property to ensure your satisfaction
we will work with you to make sure our contract fits your budget
experienced tree workers
proud to work hard for our customer giving you a little comfort to know that your job is on good hands thank you for your trust
free quotation
or estimate
whatsapp or call 0737432328
16h
1
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*Reference: CPT002119-Meg-1*
Do you have sound Insurance Sales experience managing client’s portfolios and using your expertise to bring them aboard to use your Insurance Companies services?
Our International UK Property Company has an opportunity for the right person to flourish and establish themselves within their dynamic property management company dealing with all of their buildings encouraging clients to move over to their preferred insurance service provider and managing all aspects of insurance requirements.
2 days working from Stellenbosch Office and 3 days remote.
*REQUIREMENTS*
* Matric, relevant qualifications advantageous and efficient in MSOffice
* Experience as an Insurance Broker with a good understanding of Insurance Claims procedures
* Sales experience within the Insurance environment
* A committed Team player with experience within the residential property sector
* Focussed on resolving problems and taking ownership of finding solutions.
* Develop strategies to enable the customer to be treated as an individual
* Self-motivated, with high energy and enthusiasm
* Pragmatic, creative approach to problem solving, with emphasis on fast and practical solutions.
* Experience of dealing with Directors / Stakeholders in a courteous and helpful way by keeping them advised of progress and offering them a solution to their problem
*DUTIES*
* *
* Extensive liaison with the head of all properties and buildings explaining the benefits of using their preferred Insurance supplier
* Making yourself available to be the front face for all insurance dealings across all buildings
* Building and maintaining relationships with Property Managers and some Directors of resident’s associations
* Acting as liaison/referral contact for insurance queries
* Providing admin support to the Branch Manager and claims handling team
* Liaising with insurance brokers, clients, and directors of manged blocks to provide information requested
* Collecting & updating information relating to claims
* Providing claims support
* Checking internal systems to ensure there is buildings insurance, director and officers’ insurance for each location managed, and establishing if engineering insurance is required
* Working with preferred broker ensuring all insurances are managed by them and arranging any new policies
* Training will be given on how to use Google image searching and instructions on how to highlight potential Cladding, Render, Flat Roofs, or Grade Listing to property managers and broker
* Obtain contact details of directors of blocks of flats to complete quotation request forms for new insurance quotations and copies of existing insurance
* Issuing insurance client packs to directors
* Develop a system to monitor new business secured by Urang so contact can be made about the insurance.
* Updating STG when business is lost and to whom
* Management of UK insurance claims from initiation to conclusion
* Other insurance related a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MjcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243801&xid=1555_56272
2y
1
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Responsibilities: Optimise sales through specialist product knowledge and selling technique.Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.Adhere stock loss controls in storeEnsuring individual targets are met consistentlyUnderstand, accept and follow all company policies and procedures.Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.Assisting, training and imparting knowledge to fellow team members on products.Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.Create an inspiring environment. Have fun. Behavioural requirement: Honesty when dealing with cash and financesAbility to take leadership.Building and maintaining relationshipsInnovation and change managementThinking adaptabilityTaking ownership Minimum requirements: 2 – 3 years of retail experienceMatric or equivalentClear criminal recordAbility to communicate effectively.Microsoft – Computer ProficiencyLive the outdoor lifestyle e.g.; Hiking, camping, trail runs etc.Training academy sign off? (For Internal)Passion for technical products.Product specialist knowledge will be advantageousPlease note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExMjY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189783&xid=1320_11269
2y
1
Our client in the logistics industry is seeking a Rates and Pricing Administrator. This role requires a detail-oriented individual with strong analytical skills and a deep understanding of the logistics and transportation industry.
Requirements
:Grade 12/Matric with Mathematics and accounting as subjects.
Relevant tertiary education will be an advantage.
Minimum 3 years working experience in a similar role.
Willingness to work irregular hours when the need arises.
Ability to work irregular hours when required.
Strong organizational and communication skills to manage and prioritize workload.
Fast learner in internal and external computer systems and processes
Ability to work with multiple key stakeholders both internal and external in a fast pace dynamic environment.
Ability to read and understand shipping freight and other charges.
Responsibilities
:Responsible for liaising with Internal Stakeholders, including the commercial team to put forward the best pricing solutions for any new business opportunity.
Analyse customer inquiries and requirements to determine the most efficient and cost-effective shipping methods and services.
Evaluate shipment details (weight, dimensions, volume, destination) to provide accurate cost estimates.
Collaborate with internal teams (new business development, operations) and external partners (carriers, agents) to gather necessary information and navigate complex logistics.
Utilise industry knowledge and market trends to develop competitive pricing proposals that win customers while maximizing profit margins.
Prepare and present detailed cost estimates, including breakdowns of shipping charges, handling fees, customs duties, and other relevant expenses.
Monitor and update pricing databases and systems to ensure accuracy and consistency in cost estimation.
Collaborate with sales and operations teams to review and negotiate pricing agreements with customers and vendors.
Stay updated with industry regulations, market trends, and technological advancements to optimize cost estimation processes and identify potential cost-saving opportunities.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004735/H&source=gumtree
2d
1
PostNet Ceres has an opportunity for an energetic and dynamic person to become part of their team Key Performance Areas Assists customers with products and services.Operate point-of- sale systems, printers, copiers, rental computers and other equipment.Stock control.Opening and closing store.Deliveries and other transport activities when necessary. REQUIREMENTS: MatricValid driver’s licence.Fluent verbal and written communication skills.Previous DTP/stationary retail experience would be advantageous.Attention to detail is compulsory.Must be responsible and reliable.Standing for long hours and lifting up to 15kg.Willing to work overtime and on weekends Closing date for applications: 15 FEBRUARY 2024 Only Shortlisted candidates will be contacted.All recruitment procedures comply with The Protection of Personal Information Act, No. 4 of 2013
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzM2MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777272&xid=1109_183360
3d
1
SavedSave
Key Responsibility Areas:• Achieve or exceed allocated sales targets in relevant industry• Building relationships with allocated industry / channel and maintaining and increasing sales from them• Targeting new customers / business opportunities and grow portfolio• Visiting customers as per call cycle to maintain relationship or resolve problems• Daily and weekly cold calling, telephone and internet marketing• Keep a logbook of all calls and internet follow ups• Deliver an efficient and effective service, to both internal and external clients at all times• Timeous and effective response to emails.• Effect orders in accordance with prescribed system processes and internal documentation requirements• Complete sales reports timeously in defined template & data requirements• Stay abreast of competing markets and provide reports on market movement, prospective sales opportunities. and penetration and Network to improve the presence and reputation in allocated area• Accurate and timeous record keeping and claiming of commissions• Share knowledge with colleagues on effective practices, competitive intelligence, business opportunities and needs
Educational Requirements & experience needed:• Matric certificate• Minimum 5 years’ experience in the sales and marketing environment• Minimum 2 years sales rep experience / on the road sales, industry experience is preferable• Have excellent communication skills and be able to communicate to both internal and external customers• Must be willing to work extended hours• Competent in using MS Office• Own vehicle and cell phone are essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDcwNDA4MTQ4P3NvdXJjZT1ndW10cmVl&jid=908510&xid=4070408148
3d
1
This team focusses on the customer relationship and is the primary contact for the customer & internal parties.Collaborate with the internal teams to ensure coordinated tasks are completed efficiently to support business objectives andcustomers. The primary focus of this role is on activities related to contract execution, planning and customer service.
Excellence in Execution: Customer facing
Enter and complete all entries of commodity movements data in the systemReconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinatorMeasure margins on physical deliveryEnsure settlement of all contracts once completed and in accordance with contract payment termsInform customers about order status, invoices, contract balances and other information needed to complete the salePlanning for customer contract delivery in collaboration with the logistics teamIdentify efficiency & cost saving opportunities in the supply chainResolve all customer queries as quickly and efficiently as possibleCollaborate with all internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customersOther duties as assignedHandle basic issues and problems, while escalating more complex issues to appropriate staffMaintain a good relationship with customersMaintain good relationships and open communications with all related internal parties
Requirements
Bachelor’s degree in a related field or5 years’ experience in a similar roleExposure to the Food/Feed/Agri commodity sector will be an advantageGood knowledge of Microsoft Office toolsExcellent Microsoft Excel proficiencyExcellent communication and negotiation skillsFluent in English and in Afrikaans languagesSolution oriented and pro-active problem solvingDedicated and diligentAbility to work as part of a team but also reach individual goalsAdaptable to change & the ability to work under pressureComfortable working after hours
Role and responsibilities
This role requires a high level of administration. Majority of the admin work is compiled on Microsoft Excel and exported to a complex integrated ERP system.Daily and consistent liaisons with customers regarding requirements, planning, offload points, stock levels, delays at offloading point etc.Daily and consistent liaisons with logistics.Collaboration with various departments, specifically traders re customer requirements; Invoicing and Contract & Inventory desk.Consistent communication with the customer, occurs after hours, on weekends – with transporters and shippi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTA0NzI1MzM1P3NvdXJjZT1ndW10cmVl&jid=1350612&xid=3104725335
3d
1
Location – Johannesburg/Cape Town (Hybrid)
Job Description
Our client is seeking to employ a Client Success Manager to join their team.
The Client Success Manager builds and nurtures business relationships with clients, focusing on delivering digital change/ adoption leveraging the company’s ecosystem. This ecosystem includes Managed Support Services, Procurement, Projects and Hosting services. A key outcome for the CSM is careful orchestration of a digital transformation journey based on an improvement plan relevant to each client’s specific need. This role is also accountable for maintaining and growing revenue in accounts by providing appropriate solutions to solve client business problems.
Responsibilities
Client Portfolio Management
Maintain and build relationships with key client stakeholders.Collate reporting to share at regular check-ins to align on value-driving metrics.Proactive client risk and issue managementBill of ICT assessmentsDevelop deep context of the client landscape and their operating model.Understand the impact of business trends and emerging technology on their clients and their customers and staff.Generate value by working with their clients to create innovative solutions to business problems.
Demand Management
Opportunity and pipeline development initiativesDrive both client demand and support the sales process.Develop account plan with the support of the greater Client Success and Delivery team.Lead client to successfully operate their IT landscape, from Adoption to Digital TransformationDevelop an improvement plan and execution roadmap to augment the client’s IT landscape.
Delivery Management
Project portfolio management across client accountsAppropriate allocation of teams in conjunction with the projects manager to deliver planned initiatives.Manage project quality, milestones, budget, risks and issues.Build partnerships with internal teams to support effective service delivery.Manage client expectations and retrospectives following delivery initiatives.Develop reusable intellectual property and collateral for knowledge sharing.
Commercial Management
Annual SLA renewal planning, negotiation and approvalManage commercial risk ensuring contracts are signed and in place timeously.Project proposal coordinationProject forecasting and billingProject Statement of Work supportCompliance management of the company’s termsManagement of profitability of projects and services
Coaching and Mentoring
Peer coaching and mentoring of te...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzE5NDk5ODQyP3NvdXJjZT1ndW10cmVl&jid=1700164&xid=2319499842
3d
1
SavedSave
The EUS Technician is responsible for the speedy resolution of Incidents and Service Requests with minimum come back, while providing an excellent customer experience. The EUS Technician will be responsible for performing onsite hardware, software and peripheral updates and repairs as part of agreement with their clients. The EUS Technician will be responsible for troubleshooting and repairs of computer systems and peripheral equipment located within their client environments. May include LAN installations, upgrades, and repairs. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Ensures that all work performed is adequately captured and updated on Autotask.
Responsibilities
Service Delivery:
Delivers quality work with few comebacks, good ticket admin and adherence to process. Closes tickets with enough focus on solution and root cause.Client centricity: Meets ticket survey ratio levels. Target: 5% of tickets closed receive survey responses where the average survey rating is greater than 90%.Consistently meet MTTR targets - Less than 3 hours to respond.Time logged: meets productivity expectations consistently of 6.5 hours logged per workday.Address user tickets regarding hardware, software, and networking.Walk customers through installing applications and computer peripherals.Ask targeted questions to diagnose problems.Guide users with simple, step-by-step instructionsConduct remote troubleshooting.Test alternative pathways until you resolve an issue.Customize desktop applications to meet user needs.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnel.Follow up with clients to ensure their systems are functional.Report customer feedback and potential product requests.Help create technical documentation and manuals.
Teamwork:
Proactively shares knowledge within the team.Provides technical support and mentorship to the First Responder Team.Supports fellow team members to ensure the team succeeds collectively.
Personal:
Drives own personal, technical and career development.Conducts themselves professionally always.
Requirements
Matric qualificationMCSE/MCSA or equivalentMinimum 3 years’ experience in IT Customer Service environmentMinimum 3 years’ Infrastructure experience in an IT services companyIntermediate DC facilities.Intermediate Networking experience.Intermediate Microsoft Server infrastructure experience.Intermediate Exchange and Office 365 experience.Intermediate experience with Server Backup technologies.Intermedi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTA2MTE2NjMwP3NvdXJjZT1ndW10cmVl&jid=1700157&xid=2906116630
3d
1
SavedSave
Location - Remote First with occasional in-person engagements in Cape Town or Johannesburg
Job Description
One of our clients is seeking to employ a Modern Workplace Engineer to join their dynamic team.
The primary purpose of a Modern Workplace Engineer is to deliver exceptional customer support by addressing and resolving technical issues primarily related to Microsoft SaaS applications such as Office 365, Microsoft 365, Teams, and Exchange Online.
By leveraging deep knowledge of these cloud platforms, the Modern Workplace Engineer guides customers in troubleshooting problems, offering tailored solutions, and ensuring a seamless experience. This involves proactive monitoring, diagnosing issues, and implementing effective resolutions while adhering to best practices and security standards.
Furthermore, the role emphasizes collaboration with internal teams, including pre-sales and professional services, to escalate and resolve complex issues, driving continuous improvement in service quality and customer satisfaction. The Modern Workplace Engineer also contributes to documentation efforts, sharing insights and best practices to enhance knowledge sharing within the team and with customers.
Responsibilities
Offer prompt and effective technical assistance to customers utilizing Microsoft M365 platforms, addressing their inquiries and troubleshooting issues.Manage and maintain devices using Microsoft Endpoint Manager (Intune), ensuring proper configuration, security policies, and compliance with The companys Gold Standards.Manage security features such as Windows Defender, BitLocker, and Conditional Access to ensure the protection of endpoints and data.Manage security best practices, including data protection, encryption, and multi-factor authentication, to safeguard devices and data.Manage collaboration tools such as Microsoft Teams, SharePoint, and OneDrive to enhance communication and productivity for end-users.Administer and manage Microsoft Exchange Online as part of the modern desktop environment. Configure and maintain Exchange Online settings, including user mailboxes, distribution groups, shared mailboxes, and security settings.Integrate and leverage Microsoft 365 Defender solutions to enhance threat detection, response, and overall security posture within the modern desktop environment.Collaborate with internal teams to configure and manage Defender components such as Microsoft Defender for Endpoint, Microsoft Defender for Identity, Microsoft Defender for Cloud Apps and Microsoft Defender for Office 365Utilize scripting languages and automation tools (e.g., PowerShell) to streamline processes, automate tasks, and enhance efficiency.Work with the internal teams to develop strategies for patching and updating devices, ensuring they are up-to-da...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODY1MjI0NzU3P3NvdXJjZT1ndW10cmVl&jid=1700167&xid=1865224757
3d
1
SavedSave
Location - Stellenbosch or Johannesburg (Hybrid/Remote)
Job Description
Our client is seeking to employ a Public Cloud Team Leader to join their team.
The Public Cloud Team Leader will be responsible for leading, managing and growing a team of cloud professionals. This includes providing guidance, mentorship, and support to team members, fostering a collaborative and high-performing environment, and facilitating professional development opportunities.
The Public Cloud Team Leader will play a key role in developing and executing the strategic roadmap for the Public Cloud team. This involves identifying and prioritizing cloud initiatives, aligning them with organizational goals, and ensuring the teams efforts contribute to the overall success of the company.
As technology evolves, it is important to continuously improve processes, standards, and best practices within the Public Cloud team. The Public Cloud Team Leader will be expected to stay up to date with industry trends, evaluate new tools and technologies, and drive innovation and efficiency within the teams operations.
Public Cloud environments require robust security measures. The Public Cloud Team Leader will be responsible for ensuring that appropriate security controls, compliance standards, and risk mitigation strategies are in place for the company client tenants.
Responsibilities
Lead, inspire, and motivate the Public Cloud Support team, fostering a positive work environment that encourages teamwork, collaboration, and professional growth.Set clear team objectives, define contribution metrics, and establish growth plans for team members, while ensuring alignment with company goals and client requirements.Conduct regular contribution evaluations, provide constructive feedback, and identify opportunities for skills enhancement and career advancement within the team.Oversee the day-to-day operations of the Public Cloud Support team, ensuring efficient handling of client requests, incidents, and escalations in line with defined service level agreements (SLAs) and industry best practices.Monitor team contribution metrics, including response times, resolution rates, and customer satisfaction scores, and take proactive measures to improve service delivery and operational efficiency.Collaborate with other teams, such as infrastructure, and core services, to ensure seamless coordination and timely resolution of complex technical issues and customer concerns.Partnering with the pre-sales and professional services teams to align on the current and possible future supported and non-supported architectures and/or deployment components.Act as a primary point of contact for key clients, understanding their unique business requirements and aligning the company’s cloud support services accordingly.Attend ...
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Location – Johannesburg or Stellenbosch (Hybrid/Remote)
Job Description
Our client is seeking to employ a Cloud Support Engineer to join their team.
The primary purpose of a Cloud Support Engineer is to deliver exceptional customer support by addressing and resolving technical issues primarily related to Microsoft Cloud Platforms, ranging from Microsoft SaaS applications such as Office 365, and Microsoft 365, Microsoft PaaS offerings, like Azure App Services, Azure Functions, and Azure SQL Databases, as well as managing infrastructure components within Azure IaaS, such as virtual machines, virtual networks, and storage.
By leveraging deep knowledge of these cloud platforms, the Cloud Support Engineer guides customers in troubleshooting problems, offering tailored solutions, and ensuring a seamless experience. This involves proactive monitoring, diagnosing issues, and implementing effective resolutions while adhering to best practices and security standards.
Furthermore, the role emphasizes collaboration with internal teams, including pre-sales and professional services, to escalate and resolve complex issues, driving continuous improvement in service quality and customer satisfaction. The Cloud Support Engineer also contributes to documentation efforts, sharing insights and best practices to enhance knowledge sharing within the team and with customers.
Responsibilities
Offer prompt and effective technical assistance to customers utilizing Microsoft SaaS, PaaS, and IaaS platforms, addressing their inquiries and troubleshooting issues.Diagnose and resolve technical problems related to Microsoft cloud services, including SaaS applications, platform services, and infrastructure components.Communicate with customers in a clear and concise manner, guiding them through technical solutions, best practices, and recommendations.Manage and resolve incidents by adhering to established incident management processes, ensuring timely resolution and minimizing the impact on customer operations.Collaborate with internal teams, such as core services and infrastructure, to escalate and resolve complex technical issues, ensuring proper communication and coordination.Actioning Requests for Change (RFCs) related to Microsoft cloud platforms, by reviewing proposed changes, assessing potential impacts, providing technical guidance, and ensuring that changes are implemented smoothly and in compliance with established procedures and policies. Coordinating with stakeholders to minimize disruptions and maintain service continuity throughout the change process.Setting and defining Microsoft Cloud platforms performance and health metrics, leveraging relevant monitoring tools to identify and address potential issues before they impact customers.Contribute to the teams knowledge base by documenting solutions, crea...
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Our client, who developed a financial wellness and inclusion platform that allows employees early access to already earned wages, is looking for Client Support Consultants.
Requirements:
Min 2 year’s working experience with Customer Success ServicesExperience in working with contracts (Service level agreement).Good Communication skills and must be able to build good relationship with clients. (Proficient in the English languageFacilitate and manage a successful onboarding process of new clientsGood computer skills
MS Office (Word, Excel, PowerPoint)Power BI (advantageous)
Good understanding of Accounting, Debtors or other Finance processes e.g., Approve Account statements (invoices) and follow up on unpaid Account statements (invoices)Attention to detail.Good team player
Other :
Be able and available to attend client launches.Must live near Stellenbosch. Must be in office 90%Own reliable transport (advantageous)
General:
Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessfulIn keeping with our client’s employment equity requirements, only South African citizens will be considered.Please include your current salary and salary expectations.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzA3MTY2NzI2P3NvdXJjZT1ndW10cmVl&jid=1641762&xid=2307166726
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Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!
Key Responsibilities:
Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.Initiate action where necessary to ensure that all employees meet the standards of performance requiredSupport and act as a role model to employees, providing leadership as necessary.Manage Local Store Marketing activities to grow sales.Achieve consistent results through team management and leadership
Requirements:
Grade 12Prior supervisory experienceEnglish ProficiencyNumeracy ProficiencyComputer LiterateFinancial AcumenAbility to work under pressure and enjoy working shifts
What we offer you:
World class management training Job security within a reputable brand with a stable and growing companyFantastic career opportunityFast paced, dynamic and rewarding working environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU3NjE1ODY0P3NvdXJjZT1ndW10cmVl&jid=1521121&xid=1057615864
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Intermodal Assistant
Our client, a well-established logistics and transport solutions company, is seeking an Intermodal Assistant
to join their team.The purpose of this role is to provide support and assistance to the intermodal service team in the performance of themovement of freight (loads).
QUALIFICATIONS, COMPETENCIES AND SKILLS
Grade 12/Matric (Essential)
Relevant tertiary education will be advantageous (Diploma in Logistics or Supply Chain Management or equivalent)
Minimum 2-years of intermodal experience in the transportation industry (Desirable)
Proficient Computer Literacy, high tech environment, especially Microsoft Office (Word, Excel and G-Suite)
Dedicated commitment to providing superior customer service to internal and external customers
Willingness to work additional hours from time to time due to nature of business
Must be bilingual â?? able to understand, write and speak Afrikaans and English fluently
Outstanding organisational and time management skills
Excellent communication and interpersonal skills
Must have a professional and positive attitude
Ability to multitask and prioritise daily work load
Meticulous with high attention to detail
KEY PERFORMANCE AREAS
Obtain necessary or required documentation from vendors, customers, or service providers
Review invoice accuracy, completeness, required attachments, and fuel service charges (FSCâ??s)
Maintain the Invoice Hold Report to ensure timely submission of invoices to customers
Enter loads in database with a minimum of in gate on a daily basis (Export Pre-advice)
Maintain and perform daily filing of load information obtained from intermodal team
Assist intermodal team by monitoring the movement of freight to ensure timeliness of freight transfers and deliveries
Assist in resolving client queries timeouslyÂ
To apply, please send your CV with your salary expectations to craig@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004486/CS&source=gumtree
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Our client is an international company that focusses on security products and services, and they have a vacancy for an experienced CAD Designer to join their team in the Cape Winelands area.
Responsibilities:
Creation and verification of technical documentation within SolidWorks and following PLM system.
Mechanical and / or Electrical drawing design and drawing creation.
Verification of work standard execution for assigned product group.
Supervision of prototype execution, internal and external testing.
Customer Engineering processes support with focus on site layouts, designs of perimeter protection and perimeter control solutions for special and individual orders.
Providing technical support including (drawings, costs, booking guidelines and after sales service advise) for internal costumers.
Creation, configuration, and maintenance of ERP system codes with bill of materials, manufacturing routings and master data information.
Support to Manufacturing with production specifications, packaging manuals, welding plans,
and technology.
Participation in creation of documentation for Quality Management System
Key parameters:
Ability to support Customer Engineering tasks related to models, drawings, quotations, and ERP configuration for projects executed abroad.
3D Modelling in SolidWorks
BOM, Routing creation at ERP system (IFS)
Design perimeter and access control products for projects.
Renders.
Skills and Experience:
Grade 12.
Min 5+ years of experience in mechanical, manufacturing, material, or mechatronics engineering.
Independence with solid modelling, assemblies, and drawings/detailing within CAD software is a must (knowledge of SolidWorks will be an advantage).
Knowledge of key construction principles.
Ability to prepare model configurations of new products based on existing data.
Ability to create and modify technical drawings for product families.
Ability to introduce electro-mechanical components in design (motors, keypads, access panels) would be added value.
Ability to perform strength & structural foundations calculations would be added value.
Knowledge of certification process flow would be added value.
Capability to perform failure mode analysis would be added value.
Experience with e-commerce companies is a plus (technical support and renders support).
MS Office knowledge: Excel, PowerPoint, Outlook, Teams.
Fluency in English both spoken and written is a must.
Knowledge of IFS or SAPR3 or other MRP systems would be an advantage.
Ability to create BOM, routing in MRP system would be an advantage.
Knowledge of Perimeter Protection would be an additional asset.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Ptyd (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
hannah@personastaff.co.za
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