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Results for social media community manager in Advertising & Marketing Jobs in Western Cape
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Cape Town, Western CapeSALARYR35 000.00 per monthLeadershipInvolvement in strategy development and implementation for the growth of the agencySource of leadership to junior staff in your portfolioIdentify and motivate new ways of working, both creatively and operationallyInvolvement in operational issues within the agencyThrive in a team-base cultureTrain and mentor digital and social media team membersAccurately debrief team and manage outputsStrong ability to relay instruction and manage outputs remotely as well as effectively of team membersDigital & Social MediaVery strong understanding of social media as whole including development of social content for all main platformsA deep understanding of social media dynamics including effective influencer engagement, live tweeting & posting from events, community management as well content schedule creation, management and deploymentEffective use of each platform and delivery of appropriate content for eachAlways abreast of social and digital trends to ensure effective approaches to developing content and management of the platformsA clear understanding of the social media landscapeEager to innovate and try new approaches to improve social media performance across all brandsClear understanding of the role of SEO within the digital spaceClient Service and Account ManagementStrong client-facing skills with ability to present and up sell to clientRegular status and update meetings with clients around work executed or to be briefed inStrong ability to upsell and see new opportunities to evolve and increase offerings to clients. This would entail campaign ideas, influencer outreach ideas, community growth ideas & any other communication marketing ideasVery strong organisational and heavy workload skillsIntercept and deliver all client instructions & deliverables accurately and effectively to team and vice-versaAbility to generate as well interpret performance reports for clientsDemonstrate effective listening and interpretation of client instructions in meetings to debrief teamInfluencerDevelop digital influencer-specific strategies to deliver positive corporate and Consumer and social / category growthCollaborate with Social Team on all campaigns and activations to ensure alignment for maximum reach and resultsDraft pitches and event / program recapsAssist in facilitating weekly and monthly PR reportsInfluencer and partnership program management, including managing production and execution timeline and deliverables, updating and maintaining materials, events integrations, and working with our internal stakeholders to develop messaging and talking pointsTracking all influencer posts including helping to create monthly recapsStrengthen influencer relationships through outreach and partnershipsDay to day content reviews of influencer executions, working closely with our influencer agency partners, and our legal and social teamsIdentify new influencer opportunities, such as event partnerships, up-and-coming
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwMTA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1140499&xid=1266_40104
2y
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Cape Town, Western CapeSALARYR35 000.00 per monthLeadershipInvolvement in strategy development and implementation for the growth of the agencySource of leadership to junior staff in your portfolioIdentify and motivate new ways of working, both creatively and operationallyInvolvement in operational issues within the agencyThrive in a team-base cultureTrain and mentor digital and social media team membersAccurately debrief team and manage outputsStrong ability to relay instruction and manage outputs remotely as well as effectively of team membersDigital & Social MediaVery strong understanding of social media as whole including development of social content for all main platformsA deep understanding of social media dynamics including effective influencer engagement, live tweeting & posting from events, community management as well content schedule creation, management and deploymentEffective use of each platform and delivery of appropriate content for eachAlways abreast of social and digital trends to ensure effective approaches to developing content and management of the platformsA clear understanding of the social media landscapeEager to innovate and try new approaches to improve social media performance across all brandsClear understanding of the role of SEO within the digital spaceClient Service and Account ManagementStrong client-facing skills with ability to present and up sell to clientRegular status and update meetings with clients around work executed or to be briefed inStrong ability to upsell and see new opportunities to evolve and increase offerings to clients. This would entail campaign ideas, influencer outreach ideas, community growth ideas & any other communication marketing ideasVery strong organisational and heavy workload skillsIntercept and deliver all client instructions & deliverables accurately and effectively to team and vice-versaAbility to generate as well interpret performance reports for clientsDemonstrate effective listening and interpretation of client instructions in meetings to debrief teamInfluencerDevelop digital influencer-specific strategies to deliver positive corporate and Consumer and social / category growthCollaborate with Social Team on all campaigns and activations to ensure alignment for maximum reach and resultsDraft pitches and event / program recapsAssist in facilitating weekly and monthly PR reportsInfluencer and partnership program management, including managing production and execution timeline and deliverables, updating and maintaining materials, events integrations, and working with our internal stakeholders to develop messaging and talking pointsTracking all influencer posts including helping to create monthly recapsStrengthen influencer relationships through outreach and partnershipsDay to day content reviews of influencer executions, working closely with our influencer agency partners, and our legal and social teamsIdentify new influencer opportunities, such as event partnerships, up-and-coming
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwMTA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1140499&xid=1266_40104
2y
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The Social Media Engagement Officer will be responsible for; monitoring the Groups social media platforms, conducting strategic external listening, engaging with customers and other stakeholders on a daily basis to resolve customer complaints (in line with Customer Care Policy) and positively influencing the social media community with regards to the reputation of the group. The ideal candidate will have an understanding and job-related experience in social media and online reputation management.Job ObjectivesSocial Media Communication and Customer Engagement: Demonstrate competence, up-to-date knowledge, and understanding of job-related social media and online reputation management.Engage with customers in a professional, meaningful manner to avoid escalations and ensure timely responses to issues and concerns raised by stakeholders. Combine team inputs, operational knowledge, and departmental guidelines to ensure the best possible response to resolve reputational issues.Align digital responses with the Customer Care Policy to ensure consistent practices.Maintain levels of social service as required by organizational standards.Risk Control:Understand, analyse, and interpret reputational risks for the retailer on social media and make sound decisions to mitigate such risks.Monitor Online Reputation Management (ORM) tools on a continuous basis.Identify threats and opportunities in user generated content and report back to line and senior management.Identify and execute opportunities to generate positive customer feedback.Adhere to reputational risk control measures within the business. Internal Communications:Liaise with internal departments and operations to facilitate swift resolution of customer complaints.Liaise with operational and other stakeholders to gather information about issues on the company’s social pages and discuss with management.Clearly communicate complex issues to senior management to gather information to efficiently and effectively handle such mattersReporting:Report daily/weekly on reputational risk issues.Report complaint trends to management for corrective action measures to be put in place.Draft monthly reports on social customer interactions, trends, and opportunities.QualificationsCertificate/Diploma/Degree in Social Media/Journalism/Communications/MarketingExperience4 - 6 years Social Media Customer Service2 - 3 years of Customer Relations/Complaint Handling ExperienceKnowledge and Skills4 - 6 years Job-related Social Media Knowledge (Blogging, Facebook, Twitter))2 - 3 years of Customer Service Knowledge2 - 3 years job-related Reputation Management KnowledgeExcellent Verbal & Written Communication Skills (English and Afrikaans)Analytical and Critical Thinking AbilityMust be fluent in English and Afrikaans and/or any other official languagesApplicants must be willing and able to work on Saturdays, Sundays and Public Holidays until 21:00 pm
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yOTJfMjM5MTY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1151011&xid=292_239169
2y
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Daddys Deals: We are South Africa’s leading savings site, based out in Cape Town, with presence across the country. We are currently going through a website revamp, where we aim to continue delivering amazing memories and incredible exclusive savings locally as well as internationally. In light of that, our team continues to grow exponentially. We looking to appoint a content marketing specialistRole purpose: Content Marketing Specialist is one of the key roles in our organisation, responsible for planning, developing overall companys content strategy with the Head of Marketing and implementing thereafter. This includes management of the creation and production of merchant AND customer online facing marketing content. The role shall work with a team of copywriters, PPC specialists and a designer.Key accountabilities: Actioning digital content marketing campaigns across all online platforms, including email marketing.Drive traffic and engagement that translates to sales and brand promotion.With the assistance of a finance business partner, measure the results of marketing activity to inform future marketing campaigns.End-to-end owner of all social media channels.Implementing of SEO best practices with copywriters ensuring best practice is followed.Planning and managing ‘’shareable’ editorial-style content with the copywriting team, and ensuring brand awareness through the marketing of ‘quality’ content.Responsible for the creative ‘arm’ of the organisation, therefore designing and implementing creative marketing strategies to disseminate content. Requirements: Minimum three years’ experience in a digital marketing role encompassing the stipulated elementsExperience with online community building and email marketing.Data-driven and highly analytical.Proficiency with Google Analytics, AdWords, paid media.Proficiency with SEO best practiceProficiency with CRM / email marketing strategies and programmes such as Mailchimp, SendGrid, Everlytic et al. Personal attributes: Exceptional attention to detailAn eye for great design and involvement in managing the briefing of, and deployment of creative digital assetsTime management skills – must be deadline-driven.Excellent interpersonal skills.Excellent written and verbal communication.Demonstrate sound leadership and decision-making abilityTakes pride in being a multitaskerTechnically proficient, ability to adopt/learn about new technologies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg4MDJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1154432&xid=1320_8802
2y
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Cape Town, Western CapeSALARYR35 000.00 per monthLeadershipInvolvement in strategy development and implementation for the growth of the agencySource of leadership to junior staff in your portfolioIdentify and motivate new ways of working, both creatively and operationallyInvolvement in operational issues within the agencyThrive in a team-base cultureTrain and mentor digital and social media team membersAccurately debrief team and manage outputsStrong ability to relay instruction and manage outputs remotely as well as effectively of team membersDigital & Social MediaVery strong understanding of social media as whole including development of social content for all main platformsA deep understanding of social media dynamics including effective influencer engagement, live tweeting & posting from events, community management as well content schedule creation, management and deploymentEffective use of each platform and delivery of appropriate content for eachAlways abreast of social and digital trends to ensure effective approaches to developing content and management of the platformsA clear understanding of the social media landscapeEager to innovate and try new approaches to improve social media performance across all brandsClear understanding of the role of SEO within the digital spaceClient Service and Account ManagementStrong client-facing skills with ability to present and up sell to clientRegular status and update meetings with clients around work executed or to be briefed inStrong ability to upsell and see new opportunities to evolve and increase offerings to clients. This would entail campaign ideas, influencer outreach ideas, community growth ideas & any other communication marketing ideasVery strong organisational and heavy workload skillsIntercept and deliver all client instructions & deliverables accurately and effectively to team and vice-versaAbility to generate as well interpret performance reports for clientsDemonstrate effective listening and interpretation of client instructions in meetings to debrief teamInfluencerDevelop digital influencer-specific strategies to deliver positive corporate and Consumer and social / category growthCollaborate with Social Team on all campaigns and activations to ensure alignment for maximum reach and resultsDraft pitches and event / program recapsAssist in facilitating weekly and monthly PR reportsInfluencer and partnership program management, including managing production and execution timeline and deliverables, updating and maintaining materials, events integrations, and working with our internal stakeholders to develop messaging and talking pointsTracking all influencer posts including helping to create monthly recapsStrengthen influencer relationships through outreach and partnershipsDay to day content reviews of influencer executions, working closely with our influencer agency partners, and our legal and social teamsIdentify new influencer opportunities, such as event partnerships, up-and-coming
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwMTA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1140499&xid=1266_40104
2y
Ads in other locations
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A generalist Marketing Coordinator/Account Exec with some social marketing responsibilities. This person will work hand in hand with and under the guidance of the owner of the company.
Client & Stakeholder Relationships
* Understand client’s business needs in order to provide relevant solutions that achieve their business objectives
* Build credible, long-lasting relationships with clients, suppliers, colleagues to ensure that business requirements are always met efficiently, on time and on budget
* Ensure that targets are met
Project Management
* Proactively obtain accurate and complete information to determine the exact needs of any client and provide the correct service and products within the agreed timeframe
Data & Reporting
* To provide all supporting documentation and data for all reports required, within the agreed timeframes
* Accurately complete all project reports and ensure that they are up-to-date at all times
Procurement & Resource Management
* Effectively source the best service providers to produce the correct product, of the right quality, at the best possible rate within the agreed timeframe and at the required standard
* Manage procurement of internal vs external resources and capabilities to optimise profitability, save costs and create efficiencies, wherever possible
Finance
* Negotiate with service providers for more favourable prices and payment terms to benefit and manage cash flow effectively
* Reconcile budgets for closing as soon as last expenses to the budgets are finalised
Social Media & Social Media Marketing
* Exposure to social media, social media marketing and community management is essential
* This role will participate with the team in Social media management
* Creative brainstorms around marketing content
* Research content for social media channels for the company and its clients
General
* Assist all staff with tasks that support the growth and sustainability of the company, including administration, coordination, control or new business development initiatives
* Strive to uphold the values and Code of Conduct
* Be excited to learn new skills and take on new work every day
* Excellent English language skills – written, spoken and comprehension
* Have dealt with people of all levels in an organization
* Taking a brief from client
* Creating an internal agency brief
* Writing contact reports
* Generating procurement briefs for suppliers
* Gathering quotes from suppliers
* Logistics around production of goods and services
* Creating critical time paths and following through the production cycle from brief to delivery
* To manage accurate costing sheets and budgets, ensuring budgets are met and profitability targets are achieved
* Basic social media management for the company or clients they have worked for
* Should have worked in a small company / agency where often there was a requirement
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI5ODkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1203803&xid=1555_29891
2y
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Pharmaceutical Company in Johannesburg has an opportunity available for a Content Manager who will report to the Digital Marketing Manager. Purpose of the position:Responsible for building a brand identity and online presence through the creation and dissemination of multimedia content onlineThis involves developing content strategies, managing a content team, growing an online community and tracking that communitys growth, among other dutiesKey performance areas:You will be responsible for creating, improving and maintaining content to achieve our B2C business goalsYour duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practicesExperienced professional with demonstrable creative writing skills and multimedia content developmentAs a Content manager, you should perform well under deadline pressure and be detail-orientedIf you are also an expert in content optimization and brand consistency, we would like to meet youOversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experiencePossess the ability to think both creatively and analyticallyDuties include producing and publishing multimedia content, writing, editing and proofreading, formulating content strategies and managing a content team, among other tasksBe comfortable finding creative ways of building an online presence, as well as using analytics in the formulation of a content strategyHere, content is defined as multimedia articles, blog posts, images or videos that aid in fostering engagement onlineDevelop the content strategy aligned with short-term and long-term marketing targetsCollaborate with marketing and design teams to plan and develop site content, style and layoutCreate and publish engaging contentEdit, proofread and improve postsLiaise with Marketing to ensure brand consistencyCollaborate with SEO/SEM specialists to optimize content according to SEO researchCollaborate with Social Media Marketing Manager to optimize social media content by audience.Use content management systems to analyse website traffic and user engagement metricsManage content distribution to online channels and social media platforms to increase web trafficDevelop content calendar and measure performance against the calendarEnsure legal compliance (e.g. copyright and data protection)Stay up-to-date with developments and generate new ideas to draw audience’s attentionWriting, editing and proofreading content.Formulating a cross-platform content strategy.Brainstorm with team members to develop new ideas.Provide editorial, creative and technical support to team members.Track web analytics to ascertain content engagement levels.Competitor content analysis: Activity and impactContent trends analysis and recommendationsEducation and Experience required:BA/BCom Journalism, Media Studies, Public Relations (PR) or Marketing Undergraduate5 years working experience as a Content manager
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4MjU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1182836&xid=1266_48257
2y
1
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Please submit your CV to be considered for the role/shortlisted
Position Summary:
The Social Media & Marketing Coordinator is responsible for developing and executing social media strategies and marketing campaigns to enhance brand awareness, engage audiences, and drive business objectives. This role involves creating compelling content, managing social media channels, analyzing performance metrics, and collaborating with cross-functional teams to ensure cohesive messaging and brand consistency.Key Responsibilities:
1. Develop and implement comprehensive social media strategies to increase brand visibility, engagement, and followership across various platforms.
2. Create engaging and shareable content, including text, image, and video assets, that aligns with brand identity and resonates with target audiences.
3. Manage day-to-day operations of social media channels, including content scheduling, posting, and community engagement.
4. Monitor social media trends, industry news, and competitor activities to identify opportunities for optimization and innovation.
5. Collaborate with internal stakeholders to develop marketing campaigns and promotions that integrate with social media initiatives.
6. Conduct regular analysis of social media performance metrics and prepare insightful reports to track progress and inform strategy adjustments.
7. Stay up-to-date with best practices and emerging trends in social media marketing, digital advertising, and influencer partnerships.
8. Support the creation and execution of marketing collateral, such as email campaigns, website content, and print materials, as needed.
9. Coordinate with external vendors, agencies, and partners to execute marketing initiatives and maximize results.
10. Maintain a consistent brand voice and messaging across all marketing channels and touchpoints.
Requirements:
• Proven experience in social media management and digital marketing.
• Strong understanding of social media platforms, algorithms, and analytics tools.
• Excellent written and verbal communication skills, with a keen eye for detail and creativity.
• Proficiency in graphic design software and content creation tools.
• Ability to multitask, prioritize projects, and work effectively under pressure in a fast-paced environment.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
• Team player with strong interpersonal skills and the ability to collaborate cross-functionally.
• Flexibility to adapt to changing priorities and business needs.
23d
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We’re on the hunt for fresh talent... We need a young, committed, digital marketing specialist with fresh ideas and a steady head to help us take our clients’ digital marketing efforts into the stratosphere!Could that be you?Maybe, but first, we need you to check some boxes… Can you wield digital platforms with the discipline, finesse and power of a samurai master? Are you an all-round lekker person? And are you willing to immerse yourself in a full spectrum of digital skillsets to learn, grow and one day become a digital marketing master of the universe?If you said yes, yes and hell yes; then you might just be exactly who we are looking for!But, before we can make you the next web advertising wizard or social media guru, we need to know who you are. So, put up your hand for this great gig by sending us your CV and if we also think that you’re awesome, we’ll be in touch.Legal said we have to say this…so if you don’t hear from us in two weeks blah-blah-blah unsuccessful blah-blah-blah.Good luck!REQUIREMENTS One year of experience in a social media marketing, online community management or similar positionProfessional in conductResults driven and analyticalThe ability to think creatively and quickly when required (Who did Andrew Garfield play in The Social Network? Hey? WHO?)The ability to manage time effectively and efficientlyDemonstrate good English skills (good writing skills included)Demonstrate proactive thinking skills and ability to make decisionsAbility to build relationships and customer service orientated (Not just on Facebook. In real life too)Strong administrative and organisational skillsPerforms well as part of a team and is good at motivating team workWell presented (Spinach in the teeth will not be tolerated)Comfortable in the digital marketing arenaThe ability to work well under pressure
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzc1NThfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1127230&xid=1320_7558
2y
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Looking for a social media specialist that is a highly motivated, creative individual with experience and a passion for connecting with current and future customers.Please do not apply if you do not have the following:Five years of minimum experience in social media strategy and management Advertising agency experiencePaid advertising experience - a mustEssential duties Manage social media marketing campaigns and day-to-day activities including:Develop relevant content topics to reach the company’s target customers.Curate and manage all published content (images, video and written).Monitor, listen, and respond to users in a social way while cultivating leads and sales.Conduct online advocacy and open a stream for cross-promotions.Develop and expand community and/or influencer outreach efforts.Design, create, and manage promotions and social ad campaigns.Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.Analyse key metrics and tweak strategy as needed.Compile reports for management showing results (ROI).Become an advocate for the company in social media spaces, engaging in dialogues, and answering questions where appropriate.Demonstrate an ability to map out a comprehensive marketing plan. Drive strategies that are proven by testing and metrics.Develop organisational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.Monitor trends in social media tools, applications, channels, design, and strategy.Implement ongoing education to remain highly effective.Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO, and social advertising campaigns.Monitor effective benchmarks (best practices) for measuring the impact of social media campaigns. Analyse, review, and report on the effectiveness of campaigns in an effort to maximise results.Requirements:Possesses knowledge and experience in the tenets of traditional marketing. Demonstrates creativity and documented immersion in social media (give links to profiles as examples).Proficient in content marketing theory and application.Experience sourcing and managing content development and publishing.Exhibits the ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound.Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Linkedin, etc.) and how each platform can be deployed in different scenarios.Maintains excellent writing and language skills.Displays the ability to effectively communicate information and ideas in written and video format.Exceeds at building and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU1ODY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1784673&xid=1320_55865
2mo
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