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Results for customer services manager in Advertising & Marketing Jobs in Eastern Cape
1
East London - This role is based within a dynamic Marketing Agency with offices in East London and Cape Town, working with both local and national clients. If you are passionate about the industry, have high organisational skills and enjoy working in a fast-paced team environment, this is for you! Minimum requirements:Grade 12 / MatricRelevant tertiary in line with the industry: Marketing / Communications / Design3+ years in a similar role Responsibilities:Performing all traffic control-related activities always in the best interests of the company and its clientsAssuring the highest level of professionalism and personal performance possibleProviding the critical link between client services and inputting the job into productionEnsuring accurate deadlines are obtained from the client services teamEnsuring that an accurate and concise brief is received from the client services departmentBriefing the job successfully into production and ensuring delivery deadlines are metEnsuring that all communication relating to jobs in progress is channeled clearly and timeouslyEnsuring that any supplied material conforms to the specs quoted and highlighting/voicing any concerns regarding problematic areasEnsuring that all non-conformances/problems are rectified before briefing into production without undue delaysTo ensure production schedules are constantly updated and the updates are communicated timeously to client servicesEnsuring that work form production leaving is of the highest standards and that all time frames and deadlines are strictly adhered to and metNotifying client services timeously of any change in expected delivery datesEnsuring that all incoming electronic files are checkedCommunicating with client services if the material does not conform to requirementsChecking proofs prior to final dispatching to client services for submitting to clientsEnsuring that all repro costs, etc. are channeled correctly and communicated to the relevant partiesEnsuring all proofs, dyelines, etc. are submitted timeously and correctly into productionConducting a daily status meeting with production/client servicesEnsuring that the keyline is inserted in all artworks for productionEnsuring delivery instructions are received timeously and handed over to productionDiscussing with production any complex distributions prior to final dispatchingEnsuring that all relevant information is captured on AVAZAProviding support to client services whenever a customer requires informationNegotiating extensions of delivery dates, should this be requiredProducing daily status reportsAnswering all client services queries pertaining to the status of their job or any other related issuesEnsuring that artwork/disks/samples, etc. are returned to client services (to return to clients on completion of jobsAttending weekly account management/marketing meetings to ensure a thorough knowledge of work in the system at all timesPreparing for and attending monthly management meetings Competencie
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2NDA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1174997&xid=1266_46404
2y
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East London - This role is based within a dynamic Marketing Agency with offices in East London and Cape Town, working with both local and national clients. If you are passionate about the industry, have high organisational skills and enjoy working in a fast-paced team environment, this is for you! Minimum requirements:Grade 12 / MatricRelevant tertiary in line with the industry: Marketing / Communications / Design3+ years in a similar role Responsibilities:Performing all traffic control-related activities always in the best interests of the company and its clientsAssuring the highest level of professionalism and personal performance possibleProviding the critical link between client services and inputting the job into productionEnsuring accurate deadlines are obtained from the client services teamEnsuring that an accurate and concise brief is received from the client services departmentBriefing the job successfully into production and ensuring delivery deadlines are metEnsuring that all communication relating to jobs in progress is channeled clearly and timeouslyEnsuring that any supplied material conforms to the specs quoted and highlighting/voicing any concerns regarding problematic areasEnsuring that all non-conformances/problems are rectified before briefing into production without undue delaysTo ensure production schedules are constantly updated and the updates are communicated timeously to client servicesEnsuring that work form production leaving is of the highest standards and that all time frames and deadlines are strictly adhered to and metNotifying client services timeously of any change in expected delivery datesEnsuring that all incoming electronic files are checkedCommunicating with client services if the material does not conform to requirementsChecking proofs prior to final dispatching to client services for submitting to clientsEnsuring that all repro costs, etc. are channeled correctly and communicated to the relevant partiesEnsuring all proofs, dyelines, etc. are submitted timeously and correctly into productionConducting a daily status meeting with production/client servicesEnsuring that the keyline is inserted in all artworks for productionEnsuring delivery instructions are received timeously and handed over to productionDiscussing with production any complex distributions prior to final dispatchingEnsuring that all relevant information is captured on AVAZAProviding support to client services whenever a customer requires informationNegotiating extensions of delivery dates, should this be requiredProducing daily status reportsAnswering all client services queries pertaining to the status of their job or any other related issuesEnsuring that artwork/disks/samples, etc. are returned to client services (to return to clients on completion of jobsAttending weekly account management/marketing meetings to ensure a thorough knowledge of work in the system at all timesPreparing for and attending monthly management meetings Competencie
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2NDA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1174997&xid=1266_46404
2y
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MARKETING CO-ORDINATOR / NAMIBIA – The Marketing Co-Ordinator will play a crucial role in supporting the Marketing department by executing various Marketing Campaigns, managing digital platforms and assisting in the development of Marketing strategies to drive brand awareness and increase customer engagement. MUST HAVE valid drivers license and own vehicle. Requirements:B Degree or Tertiary qualification in marketingProven experience 5 years in marketing or advertising role, preferably within the food service or retail industryFamiliarity with KFC’s brand and operational standards is advantageousAbility to work flexible hours on week-ends and after hoursMust have valid drivers license and own vehicle.Competencies:Strong knowledge of digital marketing, social media management and content creationProficiency in marketing analytics tools ad platforms to track and measure campaign performanceExcellent communication and interpersonal skillsCreativity, attention to detail, and the ability to multitask and meet deadlines in a fat-paced environmentStrong commercial skills & business acumenKey Responsibilities:Marketing:Provide input into store specific marketing programs that drive sales growth that support and ties in with the broader marketing strategyInput into, implementation and measurement of communication plans related to promotional cycles, including, but not limited to internal communication to stores, creative elements, media plan rate negotiations and scheduling, monitor digital ad posts, competitionsCoordinate all local store marketing activationsCoordinate JBP’s and new store openings with various stakeholders as required and generate reports on resultsConduct periodic restaurant visits to inspect and improve restaurants marketing materialsMonitor all social media platforms and engage with customers where necessary. Maintain 90% response rate on all platformsBuilding strong relationships with stakeholdersBrand Building:Participate in developing the Brand Strategy based on local consumer insightsLead and execute locally based Brand Building project which are bigger in scope than regular activations (eg. Influencer campaigns, events, pop-up shops).Salary: up to NAD 25k (depending on experience)
Application Process: Online applications will receive preference, https://www.dittojobs.com/jobs/view/3672875136 ensure you upload a head and shoulder photo, alternatively e-mail CV with recent head and shoulder photo to solutions@workafrica.co.za, ensure you use "MARKETING CO-ORDINATOR” as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 4 weeks.
14d
Ads in other locations
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An Wellness Brand in Johannesburg is looking for a part-time
Social Media Digital Marketing Assistant to assist with creating content, administering content promotion, influencer management, who is an all rounder,
with strong social media platform administration, community management,
Facebook, Tik Tok, Youtube & Google promotion digital marketing,
relationship building, organisational
& administration skills. Job Description:1.
Manage, create & promote digital content on Facebook, Tik Tok,
Instagram, X, Youtube, Telegram & PInterest & other Platforms (approved platform administrators)2. Online Community Management2. Manage Email/ WhatsApp Mailer Campaigns3. Create Short Video Content from Events4. Be a personal assistant, research and perform various admin tasks to the Director5. Liaise with clients, partners and service providers,
network & build & manage relationships 6. Create regular video and photo content on & off-site & manage blogs & web content7. Manage bookings & marketing 8. Manage small events & do marketing
campaigns for small events and various admin tasks.9.manage a practice, customers, service providers, produce reports, produce reports, take minutes, manage
small projects, do online research, use AI, manage small events, Applicants must have the following qualifications & experience:1. Be an approved Facebook, Youtube & Tik Tok Marketer/Promoter2. Experience in sourcing & managing Influencers3. A minimum of 2years of unbroken work experience in digital marketing, customer service & business administration.Applicants must have the following skills:1. Must be able to use Google/Microsoft/Word/PDF/Excel/Youtube/Instagram/Tiktok/ X & other social media platforms2.
Must be creative & experienced in using canva or any other design
platform and creating online content and posters for social media &
managing content3. Must have excellent organisational skills4. Must have excellent written & verbal communication skills4. Must have excellent computer, research and communication skills5 Must have uninterrupted internet to be able to work from home when require6. Must have board based skills set for a start up businessApplicants must have:1. 2yrs of Digital Marketing Promotion & Office administration experience2. A Valid Drivers License3. Own Vehicle/ Transport4. Stable Internet Line to work from home 5. Own Computer/Laptop6. Be willing to travelWORKING HOURS:25Hrs Per Week Remote Work - with 1-2days in office attendance.REMUNERATION: R5000p/mEMAIL CV APPLICATIONS WITH CERTIFICATES & REFERENCES TO: k a t e @ t h e g f r e q u e n c y . c o m
2h
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An established Creative Agency, based in the East of Johannesburg, has a vacancy for a senior Web & SEO Specialist
The Web & SEO specialist is responsible for the implementation of digital strategy for on-boarded brands.
Working in collaboration with the lead strategists & SEO specialist, you will be responsible for a group of brands within the department. You will immerse yourself in the brands under your remit, by gaining a thorough understanding of their industry category, as well as their business objectives. In this role, you will use your strong communication and client leadership skills to build relationships with clients key personnel. You will work strategically to identify the Client’s needs and challenges, providing sustainable solutions and results driven work. You will collaborate with internal and external cross-functional teams, to deliver strategic and client service excellence.
Qualifications/ Experience
3-5 years experience within a marketing function (preferably agency)Qualification in Marketing or certification in Digital Marketing (Google Search, etc.)An understanding of project management disciplinesExcellent customer service and relationship-building skills (desirable)Good understanding of search and digital marketing is crucialAnalytics experience is vital (Google Analytics, Google Search Console, as well as any other tools utilised such as SEMRush, AhRefs, etc.)
Competencies
Digital (Search) Native – focused on customer centricityExcellent written, verbal and presentation skills – confident to present to clients at all levelsAn understanding of SEO and how it fits into the overall marketing mixStrategically-driven and analytical in approachAble to extrapolate insights through data analysis
Responsibilities
Deliver on day-to-day strategic tasks such as keyword research, and monitoring campaigns and projectsUse good writing and storytelling skills, to structure insights and present recommendations aligned to objectivesThink strategically and act tactically, using the data provided to develop clear and consistent search strategiesIdentify opportunities to up-sell and cross-sellSeek out proactive opportunities to increase client satisfaction and loyaltyMonitor and maintain high levels of Client serviceWork closely with the digital project manager, in terms of deliverables per projectWork seamlessly with cross-functional teams within the business and its clients, building strong relationships
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTI0Njk5MDA/c291cmNlPWd1bXRyZWU=&jid=352917&xid=292469900
2d
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Looking for a Search & Web Strategist who will be responsible for the implementation, management and strategic direction for some leading FMCG brands.
In this role you will be responsible for the optimisation of web properties and the ongoing activity of driving qualified traffic to the websites.
Being the strategic lead, you will not directly manage a team, however, you will be responsible for collaborating with multiple brand teams where you will be required to share insight and to implement as well as drive digital brand strategies. You will be responsible for a group of brands within the digital department. You will immerse yourself in the brands in your portfolio, by gaining a thorough understanding of their industry category, as well as their business objectives. In this role, you will use your strong communication and client leadership skills to build relationships with clients key personnel.
You will be required to work strategically to identify the Client’s needs and challenges, providing sustainable solutions and results-driven work. You will collaborate with internal and external cross-functional teams, to deliver strategic and client service excellence.
Qualifications/ Experience
Minimum of 5 years experience within a strategic marketing function (preferably a digital agency)Qualification in Marketing or certification in Digital MarketingExcellent understanding of search and digital marketing is crucial, including paid media strategy, buying & reportingAn understanding of project management disciplines (project planning, time and budget management)Excellent customer service and relationship-building skillsAnalytics and reporting experience is vital (Google Analytics, Google Search Console, as well as any other tools utilised such as SEMRush, AhRefs, etc.)
Competencies
Digital (Search) Native – focused on customer centricityExcellent written, verbal and presentation skills – confident to present to clients at all levelsAn understanding of SEO and how it fits into the overall marketing mixBe data driven, strategically minded with an agile approachAble to extrapolate insights through data analysis and develop and execute innovative, integrated digital solutions and provide strategic roadmapsUse good writing and storty-telling skills, to structure insights and present recommendations aligned to objectivesAn up-to-minute knowledge of digital trends, both locally & internationally
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDQ3OTgxMDExP3NvdXJjZT1ndW10cmVl&jid=1182097&xid=2047981011
2d
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Client based in Bryanston seeks the services of Digital Marketing Specialist to support the formulation of digital marketing strategy and implementation to ensure the effectiveness of the results aligned to business requirements. Maintain our current B2B customer base & help to implement strategies to penetrate B2C with a consumer focus. Influencing targeted consumers or businesses to choose LS products and services in order to achieve specific measurable business and marketing objectives.
Key Performance area:
• Execute effective digital marketing and social media strategies in support of and in response to the business’ overall objectives while ensuring effectiveness of results:o with an understanding of digital marketing tactics, including SEO, PPC, native advertising, email marketing and online reputation management, crossing into areas as integrated campaignso working with agency strategy, development and creative teams to ensure all strategy and messaging align with integrated digital marketing campaignso Provide support, input and influence in all digital marketing activities, based on relevant insights generated, and with the aim of improving digital marketing activities• Develop strong relationships with key internal stakeholders across the business within Property and Auto businesses• Keeping abreast of digital marketing and social media trends, with a firm understanding of user experience principles and influence stakeholder perception of digital marketing value to the business
• Co-ordinate tasks, resources and internal and external stakeholders to ensure the relevant, timeous implementation of the initiatives and campaigns per the signed off digital marketing plan• Participate in conversations and provide insights/recommendations when reviewing data presented by reporting platforms
Qualifications:
• Essential: Marketing Diploma or Degree with particular focus on Digital Marketing• Advanced Diploma or Degree in Marketing is an advantage
Experience:
• 3- 5 years of digital marketing roles that include client-facing roles, digital project implementation• Working knowledge of best practices and workflows for digital marketing channels (web, social, mobile, media, etc.) and digital content/asset creation.
Technical Skills:
• Data interpretation• Marketing Strategy understanding as it relates to the components of the marketing mix• Analytical thinking ability to enable the application of client insights, market/competitors• Communications skills and understanding including all communications mix elements (ATL/BTL)• Understanding of branding & brand building principles and techniques as drivers of marketing strategies• Writing of briefs and verbal articulation thereof to internal and external stakeholders• Implement...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODc3MTE3NTQwP3NvdXJjZT1ndW10cmVl&jid=1188899&xid=3877117540
2d
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Our client is an international company that focusses on security products and services, and they have a vacancy for an experienced CAD Designer to join their team in the Cape Winelands area.
Responsibilities:
Creation and verification of technical documentation within SolidWorks and following PLM system.
Mechanical and / or Electrical drawing design and drawing creation.
Verification of work standard execution for assigned product group.
Supervision of prototype execution, internal and external testing.
Customer Engineering processes support with focus on site layouts, designs of perimeter protection and perimeter control solutions for special and individual orders.
Providing technical support including (drawings, costs, booking guidelines and after sales service advise) for internal costumers.
Creation, configuration, and maintenance of ERP system codes with bill of materials, manufacturing routings and master data information.
Support to Manufacturing with production specifications, packaging manuals, welding plans,
and technology.
Participation in creation of documentation for Quality Management System
Key parameters:
Ability to support Customer Engineering tasks related to models, drawings, quotations, and ERP configuration for projects executed abroad.
3D Modelling in SolidWorks
BOM, Routing creation at ERP system (IFS)
Design perimeter and access control products for projects.
Renders.
Skills and Experience:
Grade 12.
Min 5+ years of experience in mechanical, manufacturing, material, or mechatronics engineering.
Independence with solid modelling, assemblies, and drawings/detailing within CAD software is a must (knowledge of SolidWorks will be an advantage).
Knowledge of key construction principles.
Ability to prepare model configurations of new products based on existing data.
Ability to create and modify technical drawings for product families.
Ability to introduce electro-mechanical components in design (motors, keypads, access panels) would be added value.
Ability to perform strength & structural foundations calculations would be added value.
Knowledge of certification process flow would be added value.
Capability to perform failure mode analysis would be added value.
Experience with e-commerce companies is a plus (technical support and renders support).
MS Office knowledge: Excel, PowerPoint, Outlook, Teams.
Fluency in English both spoken and written is a must.
Knowledge of IFS or SAPR3 or other MRP systems would be an advantage.
Ability to create BOM, routing in MRP system would be an advantage.
Knowledge of Perimeter Protection would be an additional asset.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Ptyd (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
hannah@personastaff.co.za
2d
1
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Our client in the educational industry has a vacancy for a Junior Editorial Coordinator to join their scholarly publishing team.
The successful candidate will provide manuscript submissions and review coordination across the publisher’s portfolio of scholarly journals and coordinate editorial development, review workflow and author support throughout the editorial process from manuscript submission to acceptance.
Responsibilities:
Conduct initial manuscript quality and permission checks.
Implement checks (e.g., checklists, plagiarism etc.) on various process points and documents to evaluate the standard of work/task. Take corrective action if the manuscript deviates from the standard required.
Apply standard procedures to manuscripts allocated to enhance customer experience (e.g., routine email updates, updating user profiles).
Transmit actions, tasks, or decisions from the Editor-in-Chief/Commissioning Editor/Section Editor/Guest Editors onto the workflow management system.
Monitor timeliness of work/task against average desired timelines and take corrective action to resolve delays.
Transfer (e.g., masking), apply versioning and sound record-keeping on electronic documents at various process points.
Liaising with authors, editors and reviewers and providing support with publishing-related queries on using and navigating the workflow management system, as well as managing the online submission system and inbox
Requirements:
A relevant undergraduate degree, e.g., bachelors degree in English and Linguistics
Customer Service experience
Strong communication skills - both written and verbal
Excellent English (read, write, understand, and speak) language skills are a requirement.
Good language skills in any of the following official South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, Setswana (understand and read)
Excellent MS Office skills (especially in MS Word, Excel, and Outlook)
Highly organized and self-motivated, with strong time-management and project management skills
Able to work well under pressure in an open plan environment.
Able to work independently and as part of a team.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
hannah@personastaff.co.za
2d
1
An experienced publishing supervisor is needed to supervise and plan daily manuscript post-acceptance production and publication activities for our client in the education sector.
The ideal applicant would be dedicated to upholding company policies and procedures while fulfilling daily performance requirements and have outstanding leadership qualities.
Responsibilities:
Achieve high levels of customer satisfaction through excellence in production editing, proofreading, and publishing quality manuscripts to the public and other departments.
Facilitate staff recruitment, selecting, orienting, communicating job expectations, training employees, and developing personal growth opportunities for career development.
Accomplish staff job results by coaching, counselling, and disciplining employees.
Plan, monitor, appraise job results, provide constructive feedback, and implement prevention strategies.
Demonstrate a team culture and interdisciplinary atmosphere of trust where contributions are valued, and consensus is fostered.
Accomplish department objectives by determining staffing levels, supervising team members, assigning workload, and organizing and monitoring manuscript processes.
Implement and enforce systems, policies, and procedures and implement corrective actions.
Maintain a safe and healthy work environment by establishing and enforcing organization standards and adhering to regulations.
Complete operations by developing schedules, assigning, and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
Control budget information allocated to the team, including staffing, equipment, and software, and implement corrective actions.
Provide quality service by enforcing quality and customer service standards.
Interface with customers to answer questions or solve problems.
Maintain manuscript records, document necessary information, and utilize reports to project manuscript statuses.
Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
Proofread manuscripts for spelling, grammar, punctuation, syntax, usage, consistency, and voice, inspect and cross-check references and data, and implement corrective actions to ensure consistency in manuscript output.
Confer and coordinate activities with other departments.
Contribute to team effort by accomplishing related results as needed.
Requirements:
SUPERVISORY SKILLS:
Proven work experience as a supervisor or relevant role.?
Proficient in spelling, punctuation, grammar, and other English-language skills.
Accuracy and attention to detail.
Proven ability to direct and coordinate operations.?
Highly effective supervisory skills and techniques.?
Ability to input, retrieve and analyze data.?
Familiarity with company policies and legal guidelines of the field.?
Excellent communication and interpersonal skills.?
Strong organizational, time management and leadership skills.?
Ability to manage and priorities multiple projects in a fast-paced environment.
Ability to work well under pressure.?
TECHNOLOGY SKILLS:
Database user interface and query software
Project management software?
Enterprise resource planning ERP software or CRM Software
Microsoft Office
MINIMUM REQUIREMENTS:
5+ years of experience in publishing, with previous supervisory experience.
1+ years proofreading experience.
Certificate, Diploma or Degree in journalism, communication, logistics, supply chain management, business administration or relevant field.?
ADDED ADVANTAGES AND PREFERENCES:
Familiarity with HTML, XML and ePUBs.?(Familiarity with publishing software and technology).
Good language skills in official South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, and Setswana.?
A valid driver’s license.?
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
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reception@personastaff.co.za
2d
1
Our client in the educational industry has a vacancy for a Journals Production Editor / Coordinator to join their scholarly publishing team.
The Journals Production Editor / Coordinator manages written texts through the publishing production process. You will be responsible for assessing the quality of work delivered by copy editors and proofreaders and ensuring that the Publishers house style is adhered to in all published work. The Journals Production Coordinator is also responsible for working with layout editors to ensure that the texts overall presentation and its elements (e.g., tables and figures) meet the style and quality requirements. The Journals Production Coordinator manages the quality of papers and production schedule from acceptance to print and online deliveries and monitors page usage and other journal metrics.
Responsibilities:
Manage a portfolio of journal titles, ensuring that they run on optimized workflows and meet department publication metrics.
Maintain article and issue schedules, metadata, and page budgets, and uphold quality standards throughout the publication process.
Complete production checks by assessing the production quality of incoming manuscripts; ensure that all relevant files are received and that they follow established guidelines.
Review copyedited materials to ensure that they follow the Publishers’ style guidelines and ensure that the authors corrections have been properly implemented.
Offer constructive support and guidance to assigned vendor project managers.
Provide excellent customer service for assigned Editors-in-Chief, authors, internal departments, and external vendors and customers.
Assist and lead department projects as required.
Desired Attributes:
Has a mindset of continuous improvement, embracing innovation and new ways of working.
Is passionate about the academic publishing landscape and will use this passion to actively participate in projects that support the Company’s mission.
Will wow us with excellent analytical, organization, and problem-solving skills.
Qualification and Competencies:
A bachelor’s or master’s degree in any field.
2-4 years of relevant editorial/publishing experience.
A demonstrated proficiency in the English language and an interest in scholarly publishing are essential.
Strong knowledge of MS Office applications (Word, Excel, PowerPoint)
Familiarity with HTML, XML and ePUB
Strong English skills
Ability to multi-task
Attention to detail and critical thinking.
Being well-organized and able to manage short deadlines.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za.
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
hannah@personastaff.co.za
2d
1
Our client, an international company focusing on security products and services are seeking an experienced and highly motivated E-commerce Marketing Manager to join their dynamic team.
Responsibilities:
Develop and implement comprehensive marketing strategies for their global web shops, considering the unique characteristics and preferences of various target markets.
Lead and manage the internal marketing team and external suppliers, overseeing SEO, SEA, and other digital marketing tasks to ensure seamless execution of campaigns.
Utilize your deep understanding of marketing tactics for Ecommerce businesses to optimize conversion rates, customer acquisition, and customer retention.
Analyze market trends, customer behavior, and competition to identify growth opportunities and implement data-driven marketing strategies.
Collaborate closely with the product and content teams to ensure alignment of marketing efforts with product launches and promotions.
Monitor and report on key performance indicators (KPIs), providing regular updates on the effectiveness of marketing initiatives and making data-driven recommendations for improvement.
Stay updated with the latest trends and best practices in Ecommerce marketing, sharing knowledge with the team and implementing innovative approaches to enhance marketing efforts.
Implement A/B testing and other optimization techniques to continuously improve marketing performance and user experience.
Work closely with the global sales team to support their efforts with effective marketing materials and campaigns.
Foster a positive and collaborative work environment, serving as a good team player
Requirements and Qualification:
Bachelors degree
Proven experience of 8-10 years in marketing operations, with a significant focus on Ecommerce marketing strategies and tactics.
Deep understanding of SEO, SEA, and digital marketing best practices for Ecommerce businesses.
Excellent leadership skills with the ability to drive and motivate the internal marketing team and external suppliers to achieve marketing goals.
Flexibility to work flexible hours to accommodate the needs of a global role.
A positive attitude, a go-getter approach, and the ability to take initiative and ownership of projects.
Strong analytical skills to interpret data and make data-driven decisions.
Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
Experience in managing marketing operations for global web shops will be highly advantageous.
Proficiency in English (additional language skills are a plus).
Additionally, as our E-Commerce business continues to expand, this role has the potential to evolve into a leadership position, with responsibilities encompassing team management and guiding the growth and success of the E-Commerce team.
 This position is based on-site in Paarl, Western Cape. To apply, please send your CV with your salary expectations to hannah@personastaff.co.zaPl
SECTOR: Marketing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004455/H&source=gumtree
2d
1
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We are looking for an ambitious Brands Executive who is up for a challenge! With the opportunity to take ownership on a variety of B2C and B2B brands marketing. The ideal candidate must not only have a proven track record in the industry but be a peoples-person who can wear many hats and juggle many balls at the same time.Your responsibilities will include (but not limited to)Identifying new business opportunities for future brand-focused clients and successfully onboarding and managing these new clients.Growing the companys revenue by ensuring that key clients are satisfied with the services providedCreate and Implement strategies that deliver sustained and profitable growth, which are in line with brand and business requirementsDevelop comprehensive and marketing plans that bring brands to life through creative implementation to achieve strategic goals.Timeously manage, implement, monitor and deliver on-target strategies in line with brand and business objectives.Build marketing knowledge and best practice within the Brands DepartmentTake changes in consumer behaviour and translate into measurable campaigns and reporting I order to successfully enhance, increase or improve brand / shareholder value in B2B & B2C brands.Negotiating contracts with the client and establishing a timeline of performanceAnalysing client data to enhance and maintain customer relationship management processesGrowing existing and future client relationshipsREQUIREMENTS 6 -7 years proven experience in brand-related account managementExcellent computer skills (Excel, PowerPoint, Word, Outlook)Software knowledge: Chase, InsightExcellent communication skills (written and verbal)Excellent finance and budget acumen and managementEye for detailSound knowledge of the creative processOmni-Channel approach (if and where relevant)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEwNjUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186666&xid=1320_10653
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We have an exciting, in-office job opportunity for a mid-weight Digital Account Manager at a fabulous integrated creative agency based in Cape Town’s northern suburbs. The role is focussed around providing impressive technical, creative and administrative support on integrated Digital campaigns to help clients improve their web and social media presence. The successful Digital Account Manager will have an amazing understanding of and solid experience in Marketing and the processes that go into web and app development. Of course, an excellent customer service approach is key. You will have a clear idea of how Digital tools add value to company strategy and performance and should ultimately be able to contribute to business growth through creating and maintaining long term client relationships. Super opportunity – apply today!Responsibilities Financial - Effective delivery of roles that ensures cash flow is maximised via timeous billing and settlement of creditorsCustomer - Deliver high quality outcomes of all work done and establish professional relationships that add value to customersInternal business processes – Apply a “right first time, every-time” mindset to all work doneLearning & growth - Active development of own skills and knowledge via “on-the-job” as well as formal training programsManage digital projects, website and app builds from ground up with Digital DesignerEnsure Client objectives are understood, service levels remain high, Client expectations are met (top quality briefs and proposals)Ensure Digital experiences are seamless, functional, and innovativeCollate all paperwork for invoicing (All CEs and POs on chase)Organise internal and external client meetings - as requiredAssist with preparation of meeting agendas and take meeting minutes - as requiredPut together presentation material for digital advertising and marketing campaignsMonitoring effectiveness of campaigns, planned properly and reported against objectives, KPI’s and metricsInterpret, analyse, and report on JobsMaintain an active knowledge of industry and Digital Marketing trends to assist with advising clients about Digital Marketing landscape developmentsAssist with coordination of campaigns and paperwork for invoicingUse Chase programme accurately and fully.RequirementsThe successful candidate must have/be:Degree in Digital Marketing or equivalentDigital or Marketing Agency experience with customer service and account managementFundamental understanding of marketing communications disciplinesStrong analytical skillsAn excellent relationship builder and collaboratorAbility to prioritise and multi-task while working in a busy teamAble to demonstrate flexibility and a professional approach at all timesStrong administration skillsPossess a can-do attitude with strong init
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE1NTExX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1225638&xid=1320_15511
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First things first.We know experienced s enior account managers are like finding a needle in a haystack. Why?Because we know the value of a voice we can trust in the face of our customers to drive true opportunities. It is also the reason why we are only looking for the experienced, and those who understand the value and true responsibility of their role to clients and agency.So if you have been in the industry for more than 5 to 7 years, and looking for a new home where you can make a difference as Snr Account Manager on leading accounts, there is only one thing to do - Be brave. Be Bold, and Never Settle.Quick facts you need to know about LKDA – The Brave Agency. We are a strategic design and advertising agency, based in Pretoria.Yes Pretoors! No big traffic jams and no big egos to deal with. We’ve been crushing it for 22 years in the B2B, B2C and FMCG sectors and growing +-25% per year. We are not owned by any one or any group and drive our own ambitions and rules. Our clients range from ambitious one-man-bands to international brandsThis is not a school, it’s a 25-30 people driven agency where everyone is a key resource to do the work. We don’t like to be labelled or placed in a box but transform brands and businesses whatever it takes. Our customers do not dictate what we must do - they trust we offer the best creative solution and approach to reach their goals. Now that we your attention, lets get to what will really excite us!-----------------------------------------------------LKDA is looking for an experienced senior account manager to join the Client Service team on key existing and new TTL accounts.It is expected that the candidate has sound knowledge and experience in Strategic Marketing principles to drive projects with clients and support agency teams.Client service/account management: daily account responsibilities Key representative and liaison between agency and new + existing clients on senior levelMeeting with clients to evaluate and identify requirements based on objectives/goals and strategyAbility to develop and prepare accurate, in depth briefs with expected outcomes based on identified objectivesAlignment and planning with Creative director and Strategist on Account RequirementsFull ownership (Hands-on) and management of all client related projects and briefsClear understanding of requirements (Job to be done) to manage next steps within agency teams and expectations from clientPreparing and presenting Cost Estimates based on scope of project and deliverables (Internally and to Client)Manage and compile accurate and detailed weekly status re
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEyOTI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1211384&xid=1320_12927
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A superb opening has become available for a red-hot Account Director at a fab multi-disciplinary ad agency specialising in Branding & Packaging in Johannesburg. We’re looking for someone who has a strong ability to engage with people around them; both internally - establishing good working relationships with creative and strategy teams; and externally - establishing strong relationships with the client and instilling trust. You’ll be able to achieve this with your confidence, knowledge, intuition and proactivity. The successful candidate will be an energetic forward thinker who will rise to the challenge of this demanding role and be willing to always go the extra mile. This is one of SA’s top branding, packaging and innovation agencies, so the ideal candidate will need some experience with packaging. Outstanding opportunity – not to be missed!Responsibilities Customer Relationship ManagementGeneral management and maintenance of allocated clients and client portfolioAdd value strategically on all projects across your portfolioFoster and build on new and existing long-term relationshipsChallenge, add-value and provide value-based solutions to all clientsDraft and manage costing across client service teamWork together with creative team to challenge and deliver quality solutionsTo represent the company and raise the company profile and share the vision of the agency.Financial ManagementTo drive and deliver revenue and profit targetsEffectively manage pipeline forecasting and ensure monthly revenue targets are met along with client service teamMaximise profit and revenue where possible across all projectsTo ensure all client reporting, proposals and invoicing are supplied and completedTo ensure monthly job recons are completed, analysed and shared with CSD on a monthly basisTo assist all client service with costing and proposals when required.Operation & HR managementTo ensure all systems & process are followedTo ensure responsible workflow management and ensure a high level of efficiency and maximising revenueTo be proficient in Chase management and follow all necessary proceduresAssist in recruitment of AM & AE along with CSD if requiredTo motivate, lead and assist in driving team morale and culture.Business DevelopmentContinuous identification of potential business leads and develop opportunities within existing clientsTo continuously identify & create opportunities for potential new business and key contactsAssist the CSD in driving growth and delivering on budgets.Requirements The successful candidate must have/be:Relevant qualificationApproximately 5 years’ experience with at least 2 of these years in packaging, design or brandingNecessary to have had some packaging experienceStrategic, big brand knowledge, understanding and abil
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEyNzQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209279&xid=1320_12744
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Marketing Communications Specialist - Durban Advert Ref: RMQ427Advert Title: Marketing Communications SpecialistArea: La Lucia, DurbanAdvert Type: Full-TimeWorking Hours: 40 HoursTime Conditions: DayshiftSalary: R25,000 - R42,000Closing Date: 25 March 2022Role Summary:The candidate will develop and implement marketing communications collateral, digital marketing campaigns, social media campaigns, support demand creation, foster market growth and position La Lucia Healthcare Hospital as a leading brand.Responsibilities:• End to end event planning. He/she will also be responsible for the day to day operations and activities of the Healthcare Experience Centre.• Digital ecosystem localization and adoption (website, UDX/CDX, eCommerce).• Local digital marketing campaign planning & execution.• Develop and execute strategic marketing Communication plans.• Provides Business Partners and/Shared Services teams with access to content.• Coordinate the efforts of key stakeholders for campaigns and events through project planning and on-the-ground execution.• Manage suppliers and the onboarding and payment process for suppliers and events.• Briefs suppliers and production agencies for design and production of collaterals and events.• Upload Ad & Promo materials to Zinc for approval and fulfil the role of uploader to get materials certified.• Budget management within the confines set by management for each initiative• Takes responsibility for internal communications pertaining to the activities of Victor Crescent Construction.• Maintain processes and procedure governing the use of the Healthcare Experience Centre (HCEC).• Ensure the equipment installed in the HCEC is correctly maintained and utilized• Facilitate the booking of the HCEC for external customers -related to A&P events• Own and manage wing-to-wing process for events at the Africa Innovation Centre, whether marketing or Education.Requirements:• Bachelor’s Degree in Marketing, Digital Marketing, Communications or related field.• 1-2 years’ experience in Marketing Communications/ Marketing including social media, digital campaign creation and management.• Experience working in a Business 2 Business environment, with a portfolio of successful examples of marketing collateral created and promotions ran successfully.• Excellent people, agency and organizational skills.• Team oriented – ability to work with diverse, cross-functional teams in different geographies.• Flexibility, ability to change priorities quickly.• Capable of demonstrating understanding of customer experiences and key service considerations that drive healthcare outcomes.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxODQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195576&xid=1266_51845
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Our client within the manufacturing industry, seeks to appoint a dynamic Marketing Coordinator to join their team based in Durban. The successful incumbent will provide efficient and professional marketing coordination and support to the Marketing Manager, Head Office, and franchise network in support of the business strategy. Job Duties Customer service • Updating and maintaining the franchise pricelist for marketing items, corporate clothing, and stores sales aids items;/ Webshop • Receiving and processing orders for all franchise personalised items (e.g., business cards, TC quote pads etc.) and other branded elements as approved;/ Webshop Office Administration • Ordering and controlling merchandise for stores items, sales aids, showrooms and exhibitions • Developing and maintaining relationships with suppliers who provide branded items • Setting up supplier meetings, requesting quotations and negotiating costs from authorised suppliers to fulfil procurement requirements • Acting as the marketing department point-of-contact for all franchise queries and directs calls appropriately • Providing additional reports as and when required by the marketing team for specific projects/activities • Opening new credit application for suppliers • Processing of monthly invoices for submission to accounts department and handling any queries. Event Coordination • Coordinates events, booking venues and ordering marketing material • Liaising with event organisers to discuss bookings at shows and exhibitions in accordance with the marketing and events plan • Receiving event contracts and submitting them to the Marketing Manager for approval • Ordering, packing, and despatching all items to be used at shows/exhibitions to ensure that they are available when required • Assisting franchises with booking space at smaller events • Conducting continuous research to keep abreast of new event opportunities • Attending marketing events, shows and exhibitions and providing support as required • Booking and coordinating photo shoots and video opportunities for shows website, TV and print adverts Marketing Support • Assisting team members with day-to-day marketing tasks and coordinating marketing projects and activities as requested • Coordinating and collating marketing material and content, and ensuring it is up to-date and relevant • Assisting with the collation of information for promotional literature • Updating and maintaining the marketing department’s documentation and databases • Receiving and responding to sponsorship requests and liaises with Marketing • Manager for approval and PR opportunities in line with the relevant policies • Work with relevant sponsor to arrange and conduct the sponsorship event in line • with approved budget • Attending marketing meetings, taking, and distributing minutes • Coordinate marketing welcome packs for new franchise owners • Ensuring marketing packs and support documentation is available for marketing managers during meetings Fra
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4NDY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183031&xid=1266_48468
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*Responsibilities:* *
*
* Planning, managing and executing product roadmap.
* Working with multiple teams / stakeholders to set expectations and delivery timelines. Taking and consolidating feedback into the product vision / roadmap.
* Responsible for product pricing and working with multiple departments to ensure success.
* Conducting product and market evaluations.
* Leading, managing and mentoring the product management team.
* Developing functional specifications and documentation.
* Collaborating with engineers in the development lifecycle to meet requirements.
* Identifying and resolving issues.
* Developing training materials.
* Participating and organising customer workshops.
*Qualifications:*
* Relevant tertiary degree / diploma.
* Certification in Product Management
*Skills / Experience:*
* 15+ years software product management experience.
* 10+ years experience leading a software product management team / department.
* Experience working with products in the SaaS space.
* Experience working in / managing a team in a cloud software environment.
* Experience working with Financial Services.
* Knowledge of the software development lifecycle and Agile.
* Superior written and verbal communication skills.
*Desired Skills: *
* SaaS
* Cloud
* Financial Services
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0Xzg0NzZfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1176512&xid=1554_8476
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The role is for a client of ours based in Durban, looking for a client services account manager.Previous ad agency exp essential. Fun, funky agency with stunning brands to work on!The company will look at medium weight account managers for this vacancy.Minimum three to five years ad agency experience essentialAble to meet tight deadlines and work in a pressurised environmentStrong with taking briefsExcellent with customer services relationsMust be presentable and confident Must have strong presentation skillsPassionate about brandsAbility to work with budgetsStrong advertising savvyMust have own transportStable track recordPresentable and well-spokenExcellent written and verbal skillsPrevious ad agency exp essentialIf you do not hear from us within 48 hours of submitting your CV, please treat your application as unsuccessful.We will keep your CV on file should a suited position become available, we will be in touch.Good Luck!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4OTk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126800&xid=1266_38998
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