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Sales/Sponsorship Opportunity Who are we? We are RegencyFN NPC, an SA not-for-profit
communications and development agency. Our purpose is twofold - to
create content for TV to highlight positive stories of diversity, inclusion and
transformation across SA, and to improve the lives of many
South Africans by way of our school and community-based activities. Our aim is to seek and secure
continuing investment and sponsorship for the above. The TV series uses impact
storytelling to shift conversations,counterbalancing the negative
news of the mainstream media and sharing the positive news
that doesn’t often make the headlines. Our community-based activities
are largely focused on the 1000+SA schools with whom we work and includes
topics such as entrepreneurship, health, literacy, and nutrition. We are looking for an inspiring
person to join our team as an executivewith a successful track record
in sales and/or sponsorship. Key Responsibilities &
ActivitiesDevelop new business on the telephone to make sales both in South
Africa and globallyMake direct telephone calls and arrange meetings to present to
potential clients.Names of potential clients with contact details are provided.Weekly reporting is requiredWorking from home.A results-paid position with a small retainer.Earnings potential full-time - R30K-R40K per month.The position can be either full-time or part-time.If you meet the criteria as
described above and would like to join our team,please send your CV. to
richardk@regency.org no later than Fri 10th April. Meanwhile, please take a look at
our websites https://regency.org and https://responsibleme.org
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The Offsite Maintenance Assistant position is a Technical customer service support role that requires someone with a Technical background with a natural flare in Customer Service.
Training will be provided to the chosen candidate but experience in the above mentioned areas is a pre-requisite.
Roles and Responsibilities
* Answer support calls and responds to support emails.
* Address customer inquiries both over the phone and by email.
* General office administration within the scope of the technical department’s daily running.
* Aiding the National Maintenance Manager with any administrative work required.
* Checking all networks twice daily or as allocated by the Manager.
* Resolving maintenance issues – Liaising with stores.
* Fixing errors remotely wherever/whenever possible.
* Dispatching contractors via Freshdesk.
* Aid onsite maintenance technicians and contractors onsite.
* Ensure all onsite checklists are completed before the technicians leave the site.
* Make sure all new stores are handed over and added to daily reports.
* Revamping and renovating the current network and stores remotely.
* Assist installers with new networks and stores installations remotely.
* Maintain and improve quality results by adhering to standards and guidelines.
* Update job knowledge by studying new products and understanding the solutions offered.
* Provide customers with product and service information.
* Identify and escalate priority issues to the Manager.
* Document all call information according to standard operating procedures.
* Follow up with customer calls where necessary.
* Update weekly maintenance reports.
* Go the extra mile to build and maintain a positive trust relationship with clients and colleagues.
* Willing to work after hours and weekends when required.
*Personal Skills/Attributes*
* Good communication skills are pivotal in this position.
* Must be a team player.
* On-time and punctual in all your duties.
* Problem Solver & out of the box thinking.
* Well-spoken and professional telephone etiquette.
* Good listener.
* Accurate Data entry/Reporting on required networks.
* Must be able to multitask.
* Be willing to upskill when/where needed (New Technologies/Solutions).
* Have a positive and go-getter attitude.
*Qualifications*
* Minimum Grade 12
* IT qualification (A+, N+)
* 1 year IT call centre experience would be an advantage
* Monthly Basic Salary - R10,000.00 per month (Negotiable depending on experience)
* Hollard’s Life Cover
* Allan Gray Retirement Annuity
*Qualifications*
* Minimum Grade 12
* IT qualification (A+, N+)
* 1 year IT call centre experience would be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189893&xid=1555_25414
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