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Medical Receptionist and PA for Urologist in Durban

We are seeking a highly experienced Medical Receptionist and PA to join our urology practice. The ideal candidate must have a minimum of 5 years of medical administration experience. **Position Details:**- **Role**: Medical Receptionist and PA for a Urologist- **Location**: Split between Ahmed Al Kadi Hospital and Netcare Umhlanga Hospital- **Salary**: R10,000 per month- **Experience**: Minimum 5 years in medical administration (mandatory)- **Driver's License**: Preferred (preference will be given to candidates with a valid driver's license)**Key Responsibilities:**- Managing patient appointments and scheduling- Handling patient inquiries and administrative tasks- Assisting with medical documentation and correspondence- Supporting the urologist with day-to-day administrative duties**Application Instructions:**- Only candidates with the required 5 years of medical administration experience should apply.- Send your CV to sngnirvana@gmail.com.We look forward to welcoming a dedicated and professional individual to our team. If you meet the criteria and are ready for a new challenge, apply today!

Umhlanga

Administrative Assistant

Type: Full-TimeGender: FemaleAge Requirement: 30+ with SA ID onlyResponsibilities:General office duties: filing, photocopying, organizing documents.Managing correspondence and communications.Scheduling appointments and meetings.Maintaining office records and databases.Preparing reports and spreadsheets in Excel.Drafting documents using Word.Requirements:Proficient in Microsoft Office (Excel and Word).Basic computer skills.Strong attention to detail.Excellent organizational skills.Reliable and meticulous.Email CV to lobinlin@icloud.com

Edenvale

Sales / Admin Coordinator at a Removals and Storage Company

Are you a motivated individual with a flair for sales and strong administrative skills? Express Removals & Storage, based in Montague Gardens, is seeking someone like you!Become an essential part of our expanding team with the opportunity to grow over time.Key Responsibilities:Manage and coordinate client communications across Gmail, Qcontact CRM , WhatsApp etcOversee daily sales related admin tasks & call follow-ups.Assist in reception & warehouse; assist storage clients & call follow-ups.Software Used:Gmail / SheetsQcontact CRMSage Accounts SoftwareChatGPTWorking Hours:Monday to Friday, 8:00am - 5:30pmCompensation:R6000 per month starting salary, plus overtime opportunities (2 Saturdays per month required)How to Apply:To express your interest in this opportunity, please complete our online application form through the link provided below.https://form.jotform.com/221772475534056Kindly note that applications submitted via email will NOT be considered.We can't wait to welcome the newest addition to our growing team!

2mo

Milnerton

Afrikaans Speaking IT Support Technician Parow Golf Course

Location: Office near Parow Golf Course and Weekends Remote with occasional onsite client visitsSalary: R15K+pm depending on qualifications & experience Job Type: Full-Time (3 month Probation)(Start date after 1 June 2024) To Apply: Please submit your resume and a cover letter explaining why you are the perfect fit for this role to jobs@clearlink.pro Join our dynamic and growing team at Clearlink.Pro as a Mid-Level IT Support Technician. We are a Managed Service Provider committed to delivering tailored IT solutions and exceptional service to our clients. If you have a passion for IT problem-solving, are skilled in pfSense and Office 365, and have experience with N-Able N-Central MSP software, we want you on our team Key Responsibilities: - Provide high-quality technical support for our diverse client base, ensuring efficient and effective resolution of issues - Manage and maintain client networks and infrastructures using pfSense Netgate Firewalls, ensuring security and optimal performance - Administer and support Office 365 applications and services, assisting with migration, configuration, and troubleshooting - Collaborate with other team members to design and implement new technology solutions - Monitor systems and networks, identifying and rectifying any potential issues proactively - Document all technical procedures and user guides for client reference - Occasionally travel to client sites to provide hands-on support - Be available to work remotely two weekends a month as required Required Skills and Qualifications: - 3+ years of experience in IT support or a related field within an MSP environment - Proficient in network management and configuration, particularly with Netgate firewalls, VLAN’s and VPN - Extensive experience with Microsoft Office 365, including setup, administration, and troubleshooting - Strong understanding of IT best practices and a commitment to maintaining up-to-date industry knowledge - Excellent problem-solving skills and the ability to manage multiple tasks simultaneously - Strong communication skills, both verbal and written, are essential - Must have reliable transport for occasional visits to client sites - Must be fully bilingual in Afrikaans and English - Experience with N-Able MSP software is preferable Additional Beneficial Experience: - VOIP device setup and support - UNIFI network and WIFI setup and support - Experience with HALO PSA - MIMECAST support Required Certifications: (equivalent or better) - CompTIA A+ - CompTIA Network+ - CompTIA Security+ - Microsoft 365 Certified: Fundamentals - Microsoft 365 Certified: Messaging Administrator Associate Preferred Skills: - Certifications in Microsoft, pfSense, Aruba, or similar technologies - Experience with cloud services, cybersecurity, and remote troubleshooting Benefits: - Competitive salary package - Cell and internet allowance - Free Vehicle parking - A supportive and innovative work environment

Parow

Results for administrative assistant in All Categories in South Africa

No.30 Je Park - Sam Cohen Real Estate Powered By Exp

R 13,000

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SAM COHEN REAL ESTATE powered by eXp -Registered with the PPRAOFFICIAL ON-SITE AGENCY FOR ROBERTSON LIFESTYLE ESTATETO RENTNO. 30 - JE PARK RETIREMENT VILLAGEASSISTANT LIVINGThis lovely rental unit is situated inJE PARK , our EXCLUSIVE Retirement Village @Robertson Lifestyle Estate.It offers an unique retirement opportunity to enjoy a country retirement lifestyle. This is your chance to live in a safe environment at the foot of our Picturesque Langeberg mountains, in the heart of Robertson Lifestyle Estate,next to the Private CareWell Hospital , offering Assistant Living Services - 24/7.This lovely Town House, is a total of 70m2 inclusive of 1 Bedroom, an Open Plan Living Room and Kitchen area, 1 Bathroom, a Parking bay , and a lovely Patio.-The monthly rental amount includes water usage, extra security and levies.- CASH POWER is available in the unit, for tenants own accountThe Caring Services are available 24/7 and it is inclusive of Frail/ Respite Care. 3 Different level Caring Packages ( low - , medium - , and high intensity ) are available according to your caring needs - extra, and separately payable.The unit will be available from the beginning of June 2024.Caring Packages includes from:- A carer , available 24/7 ,- Monthly & daily observations- Weekly & daily assistance with medication- Specific diets- Social and spiritual enrichment programs- to Physical and spiritual exercise activities.Special nursing needs are also available, at an extra tariff , inclusive of:- Private Physiotherapist or Occupational Therapist- Hair Stylist or Beauticians- Wound Care and Dressing- Alzheimer Care- Stoma Care- Personal Private Nurse- Oxygen AdministrationRobertson Lifestyle Estate is a Security Estate, offering an eco friendly Living Lifestyle, complimented by medical services, delivered by CareWell Hospital Robertson. The Robertson CareWell Hospital consists of a Day Hospital and Sub-Acute Hospital ( Open 24/7) , offering elective surgery in its Minor Theatre, Iron Infusions in its procedure room, and Rehabilitation, and step-down care, in its Sub-Acute Section.The hospital is also complemented by :- Pathology Section- Radiology Section- Pharmacy- Medical Doctor- Paediatrician- Audiologist- Specialist Surgeon- Orthopaedic Surgeon- Neurologist- Ophthalmologist/ Eye Surgeon- Plastic Surgeon- Psychologists- Physiotherapist- Occupational Therapist- DietitianContact us for more informationSAM COHEN REAL ESTATE powered by eXp - PROMOTING PROSPERITY THROUGH PROPERTYProperty Reference #: 7002001-46660Agent Details:Patruzchka MullerEXP RealtySouth Africa13 Nankies Nook Eldoraigne , Eldo Park Estate , 157

1mo

Robertson

Dutch Speaking Customer Service Agents remote

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Dutch and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours: • Market related, based on th...Job Reference #: 202441

Other

Swedish Speaking Customer Service Support Agents

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Swedish and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely • Active Fibre Connection Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hour...Job Reference #: 202527

City Centre

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ACCOUNTANT Claremont / NewlandsR18 000 R25 000 Per Month Negotiable based on relevant qualifications and experienceOne would describe you as a highly organised and self-motivated young professional who is naturally numerically inclined and has proven to pay strong attention to detail.You are hardworking and diligent with the desire to grow your career as a Finance professional.Qualifications & Experience required:Minimum of Matric (with Accounting or Mathematics as a subject) Relevant Qualification in Finance / Bookkeeping / Accounting is advantageous!2-3 Years proven bookkeeping experience and working knowledge of accounting principles up to trial balance is requiredExperience with FSCA and SARS is neededProficiency in Xero and Excel is essential!Fluency in English and AfrikaansResponsibilities:Recording Financial Transactions: Enter daily transactions into accounting software or ledger systems, ensuring accuracy and completeness.Preparing Financial Statements: Generate financial statements such as balance sheets, income statements, and cash flow statements on a regular basis.Reconciling Accounts: Match transactions and balances between bank statements, credit card statements, and internal records to ensure accuracy.Processing Payroll: Calculate and process employee payroll, including deductions, taxes, etc.Financial Analysis: Analyse financial data, trends, and metrics to provide insights and recommendations to management for decision-making purposes.Tax Compliance: Prepare and file tax returns (e.g., income tax, payroll tax, and vat) accurately and on time, ensuring compliance with relevant regulations, including CIPC Annual Returns.Auditing: Prepare documentation and assist auditors during internal or external audits, ensuring all financial records are accurate and accessible.Maintaining Documentation: Organize and maintain financial records, documents, and supporting schedules in a systematic and accessible manner.Software Management: Stay updated on accounting software and tools, troubleshoot issues, and train others on system usage as necessary.Compliance Monitoring: Monitor regulatory changes and ensure compliance with accounting standards, laws, and regulations.Communication: Collaborate with other departments, clients, and external stakeholders to exchange financial information and resolve discrepancies.Continuous Improvement: Identify areas for process improvement, implement changes, and streamline accounting procedures to enhance efficiency and accuracy.Professional Development: Stay abreast of industry trends, attend training sessions, and pursue continuing education to maintain accounting knowledge and skills.Team Collaboration: Work collaboratively with colleagues in the accounting department and cross-functional teams to achieve organizational goals.General Administrative Tasks: Perform administrative duties such as filing, answering phone calls, responding to emails, and other tasks as needed. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzYzNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792659&xid=1109_187636

11h

Newlands

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Overview:To supervise the safe and cost-effective execution of Maintenance work in order to improve availability and reliability of plant and equipment. The position reports to the Technical Manager. Minimum requirements:Grade 12Trade-tested Millwright / Fitter / Electrician5+ years experience in a similar role, within automotive manufacturingSupervisory experiencePLC and Project Management experience Responsibilities:Maintenance Management:• Supervise the work unit to achieve work unit objectives.• Determine resources (labour and materials) required and allocate overtime work.• Analyse and interpret Planned Maintenance Reports (Hours per department, hours per Artisan, etc.)• Analyse and interpret Breakdown Reports (Manufacturing downtime, top-10, etc.)• Diagnose plant and equipment problems (fault finding) and identify opportunities to modify, upgrade, improve or replace equipment and spares.• Maintain register of all electrical hardware on-site and backups of all installed software Maintenance Planning:• Compile and supervise the Preventive Maintenance Programme according to the maintenance requirements for machines and equipment• Maintain and update the Preventive Maintenance tasks lists• Maintain and update Critical Spares and Spares Lists Maintenance Process:Scheduled:• Receive Maintenance Schedules, interpret instructions and plan maintenance and repair work• Approve Stores Requisition for spares and consumablesBreakdown:• Supervises the carrying out of breakdown repairs• Escalate the problem to the next level if it cannot be resolved successfully• Inform/advise Management of any breakdowns of a serious nature or where any potential equipment failure is imminent Engineering Projects:Project Initiation:• Contribute to project initiation, scope definition and scope change control• Participate in the estimation and preparation of cost budget for a project or sub-project and monitor and control actual cost against budgetProject Planning:• Schedule project activities to facilitate effective project execution• Monitor, evaluate and communicate project schedulesProject Management:• Manage implementation of Engineering Projects• Contribute to the management of project risk within own field of expertise• Supervise a project team of a technical project to deliver project objectives• Provide assistance in implementing and assuring project work meets quality requirementsProject Administration:• Implement project administration processes according to requirements• Plan, organise and support project meetings and workshops• Fulfil procurement activities and supervise procurement administration• Provide procurement administration support to a project• Conduct project documentation management to support project processes Continuous Improvement:• Keep up to date with latest developments/technologies in Maintenance• Identify areas for improvement• Develop and implement continuous improvement interventions Reporting:• Analyse Maintenance Reports and identify https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzkxNF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792577&xid=1108_183914

12h

Other

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Urdu and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours: • Market related, based on the level of exper...Job Reference #: 202638

Other

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Our client based in Century City is seeking Sotho Speaking Customer Service Advisor. The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries. Experience: • Minimum of 12 months unbroken inbound call centre experience • Customer service experience • Administration experience • Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements: • Passed Grade 12 • Fluent in Sotho (Read, Write, Speak) • Fluent in English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Available immediately • Fixed Term Contract • Own transport (Advantage) Key responsibilities may include, but are not limited to: • Answer call and respond to customer requests • Provide customers with product and service information • Identify, research, and resolve customer issues using the in-house operating system • Complete call logs and reports • Assisting irate members and escalate when required to senior agents/team leader • Ensure own productivity levels are maintained, and quality standards are met at all times • Performing daily administrative functions and accurately capturing required information to various CRM systems • Adhere to and support Company policies and practices • Ensure that cases are reviewed and actioned • Monitor Average Handling Time in line with standards • Adhere to work schedule / occupancy and monitoring work flow • Ensure that SLA is adhered to and cases to be completed in agreed SLA times • Maintain customer quality according to set standards and business process • Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies: • Excellent communicator with all levels in an organisation (verbal and written) • Solution Driven • Excellent problem-solving and Accuracy skills • Self-starter, motivated, takes initiative and can work independently • Confident in operating in a dynamic environment • Flexibility and agility • Resilient mind-set • Ability to adapt to different situations as they arise (adaptive thinking) • Ability to operate in a team environment • Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours: • The salary, R9000 • Monday to Friday 08:00 to 17:00 • Every second Saturday 08:00 till 12:00 Office Location: • Century City Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202676 in subject heading or email body. Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202676

Century City

Latin Spanish Speaking Customer Service Agent

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Latin Spanish and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours: • Market related, based on the le...Job Reference #: 202651

Other

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Our client based in Century City is seeking Venda Speaking Customer Service Advisor. The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries. Experience: • Minimum of 12 months unbroken inbound call centre experience • Customer service experience • Administration experience • Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements: • Passed Grade 12 • Fluent in Venda (Read, Write, Speak) • Fluent in English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Available immediately • Fixed Term Contract • Own transport (Advantage) Key responsibilities may include, but are not limited to: • Answer call and respond to customer requests • Provide customers with product and service information • Identify, research, and resolve customer issues using the in-house operating system • Complete call logs and reports • Assisting irate members and escalate when required to senior agents/team leader • Ensure own productivity levels are maintained, and quality standards are met at all times • Performing daily administrative functions and accurately capturing required information to various CRM systems • Adhere to and support Company policies and practices • Ensure that cases are reviewed and actioned • Monitor Average Handling Time in line with standards • Adhere to work schedule / occupancy and monitoring work flow • Ensure that SLA is adhered to and cases to be completed in agreed SLA times • Maintain customer quality according to set standards and business process • Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies: • Excellent communicator with all levels in an organisation (verbal and written) • Solution Driven • Excellent problem-solving and Accuracy skills • Self-starter, motivated, takes initiative and can work independently • Confident in operating in a dynamic environment • Flexibility and agility • Resilient mind-set • Ability to adapt to different situations as they arise (adaptive thinking) • Ability to operate in a team environment • Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours: • The salary, R8000 • Monday to Friday 08:00 to 17:00 • Every second Saturday 08:00 till 12:00 Office Location: • Century City Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202673 in subject heading or email body. Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202673

Century City

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Calling all Cycling enthusiasts, with a passion for sales! Do you enjoy the outdoors? Are you an active person? Is Cycling your passion? Then we have a position for you In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets. Responsibilities: Policy Sales: • Follow up on quote requests • taking inbound calls • Assisting customers to take out policies or add additional coverage to their existing policies Reporting Administration: • Ensure all internal and external processes are followed • Allowed for accurate reporting and meeting internal and partner requirements Requirements: • Grade 12 (minimum) • Must have your own transport • Must have a Neutral Accent - fluent in English as this is for a International campaign • Tertiary qualification, courses, and studies in sales /marketing or similar (advantageous) • 8 12 months Outbound Contact Centre experience in Insurance Sales • Preferably candidates coming from an Insurance Sales environment • Practical experience in sales / upselling (advantageous) • Be active and enjoy a fast-paced environment where they can think on their feet • Enjoy speaking over the phone and building relationships with clients • Be a team player • Love learning, chasing targets, and problem-solving • Be able to listen well to match the best products with clients individual needs • Have good bicycle knowledge and are interested in the technical aspects of cycling • Full training is provided Remuneration Benefits: • Monthly base salary +-R8,000 (depending on experience) • Shift allowance R2,000 pm • Commission earnings based on monthly sales targets and conversion rate • International exposure. Daylight savings (12 March 2023 - 5 November 2023 / subject to change) • Early shift: 2pm-11pm • Late shift: 5pm-2am Remuneration: • R10 000 basic salary • R2 000 shift allowance • Plus commission Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202514 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept ...Job Reference #: 202514

Stellenbosch

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Our client based in Century City is seeking Tswana Speaking Customer Service Advisor. The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries. Experience: • Minimum of 12 months unbroken inbound call centre experience • Customer service experience • Administration experience • Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements: • Passed Grade 12 • Fluent in Tswana (Read, Write, Speak) • Fluent in English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Available immediately • Fixed Term Contract • Own transport (Advantage) Key responsibilities may include, but are not limited to: • Answer call and respond to customer requests • Provide customers with product and service information • Identify, research, and resolve customer issues using the in-house operating system • Complete call logs and reports • Assisting irate members and escalate when required to senior agents/team leader • Ensure own productivity levels are maintained, and quality standards are met at all times • Performing daily administrative functions and accurately capturing required information to various CRM systems • Adhere to and support Company policies and practices • Ensure that cases are reviewed and actioned • Monitor Average Handling Time in line with standards • Adhere to work schedule / occupancy and monitoring work flow • Ensure that SLA is adhered to and cases to be completed in agreed SLA times • Maintain customer quality according to set standards and business process • Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies: • Excellent communicator with all levels in an organisation (verbal and written) • Solution Driven • Excellent problem-solving and Accuracy skills • Self-starter, motivated, takes initiative and can work independently • Confident in operating in a dynamic environment • Flexibility and agility • Resilient mind-set • Ability to adapt to different situations as they arise (adaptive thinking) • Ability to operate in a team environment • Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours: • The salary, R8000 • Monday to Friday 08:00 to 17:00 • Every second Saturday 08:00 till 12:00 Office Location: • Century City Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202675 in subject heading or email body. Surgo (Pty) Ltd will consider all applications ...Job Reference #: 202675

Century City

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Our client based in Century City is seeking Swati Speaking Customer Service Advisor. The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries. Experience: • Minimum of 12 months unbroken inbound call centre experience • Customer service experience • Administration experience • Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements: • Passed Grade 12 • Fluent in Swati (Read, Write, Speak) • Fluent in English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Available immediately • Fixed Term Contract • Own transport (Advantage) Key responsibilities may include, but are not limited to: • Answer call and respond to customer requests • Provide customers with product and service information • Identify, research, and resolve customer issues using the in-house operating system • Complete call logs and reports • Assisting irate members and escalate when required to senior agents/team leader • Ensure own productivity levels are maintained, and quality standards are met at all times • Performing daily administrative functions and accurately capturing required information to various CRM systems • Adhere to and support Company policies and practices • Ensure that cases are reviewed and actioned • Monitor Average Handling Time in line with standards • Adhere to work schedule / occupancy and monitoring work flow • Ensure that SLA is adhered to and cases to be completed in agreed SLA times • Maintain customer quality according to set standards and business process • Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies: • Excellent communicator with all levels in an organisation (verbal and written) • Solution Driven • Excellent problem-solving and Accuracy skills • Self-starter, motivated, takes initiative and can work independently • Confident in operating in a dynamic environment • Flexibility and agility • Resilient mind-set • Ability to adapt to different situations as they arise (adaptive thinking) • Ability to operate in a team environment • Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours: • The salary, R9000 • Monday to Friday 08:00 to 17:00 • Every second Saturday 08:00 till 12:00 Office Location: • Century City Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number in 202672 subject heading or email body. Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202672

Century City

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