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If you have an RE 5 OR RE 5 and 120 FAIS credits - Long term insurance, Matric, Call Centre certificate, 1 FULL year of Outbound Call centre experience selling Funeral and Life cover and reside close to Menlyn mall, please send me your CV!!!!!!!
Even if you have 1 FULL year and already been booked to write your RE 5 (Depending on DOFA date).
Looking for bubbly, energetic, money hungry, target driven, customer orientated, OBJECTION HANDLING PROs to join a well known long term insurance client of ours, with a National footprint.
If you have a colleague that would also be keen, send them on and we can fill all the positions, as there is plenty to fill !!!!!
When sending me your application, please include: Contactable references, copy of ID, Matric, Call Centre certificate, RE 5, 120 FAIS credit related qualification, last 3 months payslips showing your commission earnings
Must have a clear criminal record, clear credit record and clear fraud record
Cost to company included medical aid and provident fund, commission and clawbacks policy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NTA1Mjk2MDI/c291cmNlPWd1bXRyZWU=&jid=1619505&xid=750529602
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If you have an RE 5 OR RE 5 and 120 FAIS credits - Long term insurance, Matric, Call Centre certificate, 1 FULL year of Outbound Call centre experience selling Funeral and Life cover and reside close to Menlyn mall, please send me your CV!!!!!!!
Even if you have 1 FULL year and already been booked to write your RE 5 (Depending on DOFA date).
Looking for bubbly, energetic, money hungry, target driven, customer orientated, OBJECTION HANDLING PROs to join a well known long term insurance client of ours, with a National footprint.
If you have a colleague that would also be keen, send them on and we can fill all the positions, as there is plenty to fill !!!!!
When sending me your application, please include: Contactable references, copy of ID, Matric, Call Centre certificate, RE 5, 120 FAIS credit related qualification, last 3 months payslips showing your commission earnings
Must have a clear criminal record, clear credit record and clear fraud record
Cost to company included medical aid and provident fund, commission and clawbacks policy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODExMDI4OTgyP3NvdXJjZT1ndW10cmVl&jid=1620024&xid=3811028982
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Long term insurance call centre consultant
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzE0NDM3ODEwP3NvdXJjZT1ndW10cmVl&jid=1702590&xid=3314437810
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Job Description/Duties:• Accurately Capturing monthly and ad-hoc customer invoices• Creating ad-hoc quotations (sales and service calls)• Reconcile customer accounts and communicate the said reconciliation with the customer• Assisting customer queries telephonically as well as per digital communication• Reconciliation of captured information against received information (example, ensuring that all additional data loaded on Vendor portal is invoiced on Pastel on a daily basis)• Reconciliation of Pro-rata invoices against actual installation dates and capturing of the said information• Creating customer accounts on Pastel, ensuring the information received is correctly loaded• Assisting with the loading of Debit Orders• Calculating dealer commission work sheets• Calculating VoIP itemised billing• Provide ad-hoc proof of payments received to the Operational team• Assisting with different process pertaining to Vendor Portal (where we have viewing as well as managing rights to change our customer contracts)• Debt collection as well as following the handover process
Minimum Requirements:
- Experience:
o Minimum of 2 years’ experience working in a large finance unit performing debtors / accounts receivable dutieso Previous working experience on Pastel Partner and or Pastel Evolution.o Preference will be given to individuals with Telecommunications work experience- Key Attributes Required:
o Excellent verbal and written communication skillso Possess planning and time management abilityo Cope under pressureo A positive attitude and strong work ethico Sound accounting knowledgeo Professionalo Adaptableo Accuracy and Attention to Detailso Ability to work independently and in a team
- Qualifications:o Matrico A tertiary qualification in Accounting or Bookkeeping and / or short bookkeeping courseso Advanced Microsoft Excel skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTkzODY0ODQ1P3NvdXJjZT1ndW10cmVl&jid=1280329&xid=1193864845
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Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support?
This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT Communications department as a Team Leader for the Technical Support division within a call center environment.
Duties
Will be responsible for leading technical support team, Providing hardware and software support (LAN & WAN)Providing 2nd line support to users, investigate and provide solutions (TCF)Finance, procurement and asset management
Requirements
Must have matriculated.National Diploma in IT (advantageous)Must have A+ certification.Must have N+ certification.Must have 5 years of experience in 2nd and 3rd line Support.Must have Team lead Experience.
Skills
LeadershipcommunicationComputer Literacy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzE2ODUwODMzP3NvdXJjZT1ndW10cmVl&jid=1700179&xid=3716850833
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Duties & Responsibilities
Handling commercial claims including Heavy Commercial Vehicles claims from registration, right up until settlement Ensuring confirmation of cover has been completed correctlyReporting and handling of commercial motor and non-motor claimsCommunicate with clients, the responsible party, their insurers, solicitors, and various other parties involved in the claims process, by telephone and/or by written communicationEnsure effective and timely claims management and settlement (in line with the SLA agreement)Adequate reserving of claimsAssist with administrative functions and undertake special projects as and when requestedTo maintain the claims filing system effectively and efficiently – ensure all documents are renamed correctlyTo update client on the progress of the claim telephonically and via emailAdvise clients on general queries and claims issues Requesting payments correctly within mandateHandling of Compliments and Complaints according to the Compliments and Complaints Business ProcessesAd hoc duties assigned by management from time-to-timeProductivity:New Claims handled – 60 claims to be worked on per day
Open Claims – No claims to be open 90+ daysManagement of Tasks – All tasks to be attended to within the 4 working hours SLAClosing of Tasks – Detailed notes are always to be left as to why the task is being closedManagement of reminders – All reminders to be attended to dailyUtilisation and management of notes – Detailed and accurate notes are always to be usedCommunication (telephone and e-mail) – Ensuring professional communication at all timesTelephone calls – to be made and received on recorded lines. If your cell phone does not have the ability to record, you may not use it for work purposesTelephone messages – All messages need to be attended to within 1 working hours.Quality:Detailed and accurate notes are always to be usedAccuracy of estimates – Ensuring the reserves held on claims are accurate and updated at all timesAccuracy and quality of communication – Ensuring professional communication at all timesTelephone etiquette - answering/making the calls correctly – Ensuring professional communication at all timesExceptions – To be attended too daily. Estimates, claims status and notes to be updated continuously to prevent additional exceptionsEfficiency:Adherence to SLA (Delivering work within SLA) – All tasks to be attended to within the 4 working hours SLAComebacks on work not done correctly the first time – Proactively minimising the amount of comebacksGeneral Attitude – to...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MDUxMDM2NDU/c291cmNlPWd1bXRyZWU=&jid=375190&xid=505103645
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If you have a RE 5, COB - personal lines, 12 CPD points, Matric, valid DOFA date, clear criminal record, clear ITC (Credit), 6 months proof of income of showing you earner proper commission, available to start a new job on 25 August 2023, then hit APPLY button!!!!
Our short term insurance client is looking for qualified and experienced short term insurance Outbound Sales Agents with 2 - 3 years Outbound Sales experience in a call centre to join their team!!!!
Must be used to marathon days, hitting target every month, overcoming objections from clients, excellent communication, professional, quality orientated, self motivated.
Must be results driven, resilient, energetic, able to liaise with all different levels of clients.
If you are seriously interested, please send me your updated CV, copy of ID, Matric, RE 5, COB, CPD, 2 contacts to call for reference checks, 6 months payslips of bank statements to show you earned proper commission consecutively.
Uncapped performance based commission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDkyMTA5OTY/c291cmNlPWd1bXRyZWU=&jid=1679717&xid=309210996
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1. Lead Technical Support Team• Provide reports to management on call closure status and first line support related matters• Implement processes to ensure calls are closed timeously• Liaise with all necessary stakeholders and provide feedback to business and IT Management• Ensure jiras are dealt with and closed timeously• Assign jiras• Monitoring (e.g. Boardrooms)• Escalation of calls to 3rd line and other Teams.
2. Provide hardware and software support (LAN & WAN)• Install software• Troubleshooting (TCF)• Assemble computer • Repairs & maintenance of hardware & peripherals• Installation & maintenance of cabling• Maintain inventory for software & hardware (TCF)• Desktop patch management
3. Provide 2nd line support to users • Investigate and provide solution (TCF)• Communicate with users on incident logged (TCF)
4. Finance, procurement and asset management• Ensure that end user equipment (e.g. laptops and desktops) are procured timeously• Obtain quotes and provide IT Management Team with quotes and recommendations of assets to procure• Works closely with the asset management team to ensure that assets are tracked and managed.
REQUIREMENTS:
National Diploma in IT (advantageous)
TECHNICAL/LEGAL CERTIFICATION
A+N+
EXPERIENCE:
5 years experience in 2nd & 3rd line supportTeam lead for technical support experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjE0ODA4NDYwP3NvdXJjZT1ndW10cmVl&jid=1696229&xid=2614808460
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CLAIMS CONSULTANT
INTRODUCTION
An underwriting management company situated in Pretoria is seeking a dynamic Claims Consultant with at least 5 years’ experience in mechanical warranty claims to join their team.
QUALIFICATIONS AND EXPERIENCE
Minimum education (essential):
National Senior Certificate
Minimum applicable experience (years):
5 years’ experience
Skills and knowledge (essential):
MS OfficeMS Outlook (Excellent email étiquette)Technical and mechanical experience relating to the motor industry is a must
Other:
Working hours 08h00 – 16h30
Skills and knowledge (desirable):
Very good communication skills, verbal and written and must be able to communicate with peopleBe able to work under pressureBe able to process large amounts of data with great care and attention to detailMust be self-motivated and on timeBe a team player and be able to plug into the bigger picturePrevious customer service experience is a mustPrevious experience in the insurance and motor industry is a must
Key Performance Areas
Receiving phone calls from customers/workshops relating to claimsCapturing all claims data onto systemLiaise with workshop dealers regarding mechanical warranty claimsLoading and verification of paymentsProcessing of claimsAny other tasks allocated by senior management
REMUNERATION
Market related (Pension fund contribution)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NDQzMDQwOTY/c291cmNlPWd1bXRyZWU=&jid=1319953&xid=944304096
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Ads in other locations
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Our Client is a leading provider of financial wellness solutions through its Right Track Financial Wellness Programme. With a team of experienced professionals dedicated to developing tailored solutions, they pride themselves on being the preferred partner for their clients financial wellness needs. As specialists in the field, they offer unparalleled expertise and a commitment to championing consumer financial wellness and they are looking to recruit an experienced Project Manager to join their team.
Job Purpose:
The Project Manager will be someone who is motivated and experienced who can handle complex projects from start to finish. The perfect candidate will have a history of leading well, communicating effectively, and being organised. The position will involve planning, carrying out, and keeping an eye on projects within budget and on time. Will also need to work well with different groups involved and make sure project outcomes meet high standards.
Responsibilities:
• Develop and manage project plans, timelines, budgets, and resources
• Identify and mitigate project risks and issues proactively
• Manage project scope, ensuring it aligns with project objectives and stakeholders expectations
• Lead and collaborate with cross-functional teams, including internal and external stakeholders
• Monitor project progress, track key metrics, and provide real-time updates
• Communicate effectively with stakeholders at all levels, ensuring clear and concise communication
• Manage project documentation and ensure adherence to all relevant policies and procedures
• Identify and implement process improvements to enhance project efficiency and effectiveness
• Conduct project post-mortems and identify lessons learned for future projects Qualification and Experience:
• Bachelors degree in business administration, Finance, or a related field (BCom preferred)
• Minimum of 5 years experience in project management, preferably within the Finance Insurance industry (Essential)
• Proven working experience within a Call Centre / BPO environment (Essential)
• Proven track record of successfully managing and delivering complex projects on time and within budget
• Strong understanding of project management methodologies (e.g., Agile, Waterfall)
• Excellent organisational, communication, and interpersonal skills
• Ability to prioritise tasks, manage multiple deadlines, and work effectively under pressure
• Proficient in project management tools (e.g., Microsoft Project, Asana, Jira)
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team Salary: R35,000 to R40,000 pm CTC, depending on the level of experience
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202656 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining di...Job Reference #: 202656
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I am recruiting for an excellent salesmen !
Requirements
Direct sales experience onlyNo telephonic salesNo call centre salesFace to face sales onlyGenerating own business leads is a mustFast pace sales environmentTarget driven salesPreferably experience in selling insuranceProven salesmen
The ideal candidate will be an excellent communicator and have a passion for sales. The Business Development Consultant will be required to generate leads and convert them into sales. In this role the BDC is responsible for providing excellent customer service and advice, as well as developing relationships with customers.
Responsibilities and work outputs for Business Development Consultants (PERSONAL LINES):• Source lead generating opportunities to ensure a minimum of 10 client quotes per week and 40 per month• Minimum requirement of 10 premium adjusted policies (net of claw backs) written policies per month• Maintain and update your Lead Generation Matrix on a weekly basis• Manage the lead generation process which includes group presentations, one on one consultations, ensuring regular communication with staff, participation in corporate events, advertising and general relationship building• Keep up to date and fully informed on product comparisons with opposition products• Sign up a minimum of 5 active lead referral agents• Meet all KPls as laid down by the company for BDCs• Complete weekly reports that reflect leads, quotes and sales as well as the source of the leads, average premium, total premium and any other pertinent information which may be required from time to time• Maintain appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business areas• Meet the Fit and proper requirements as set out in the FAIS codes of conduct at all times• Meet continuing professional development objectives as required by the industry
Salary Details
Fixed salary plus commission
Qualification
Matric/Grade 12FAIS Credits (preferable)RE 5 - a plusProven experience in FACE-TO-FACE SALES experience2 - 3 years DIRECT SALES EXPERIENCE selling short term insurance either as a Broker Agent or Tied Agent.Alternatively, must have SOLID DIRECT SALES EXPERIENCE.A minimum of 2 years’ experience GENERATING LEADS and CONVERTING THEM INTO SALES (prospecting / cold calling) - managing lead generation processAbility to work under pressure and MEET TARGETSCandidates must have a vehicle available to complete sale tasks
If you keen on this please send your CV to
james@abcworldwide.com
Include salary expectation, current salary, notice ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjE1MDU3Nj9zb3VyY2U9Z3VtdHJlZQ==&jid=1497799&xid=36150576
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If you are available immediately for new employment, target driven, great at cross selling and want to earn great money, then this role if for you!
Need to reach more than 4 hours of talk time daily, more than 8 hours of system time daily
Cross selling medical and funeral product
Must be able to reach between 30 - 120 Net sales
Must be excellent at objection handling
Must have a clear criminal record
Great track record
Available to start immediately
Target driven
Great telephone etiquette
At least 1 - 5 years of call centre experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjExNjgzODY/c291cmNlPWd1bXRyZWU=&jid=1639385&xid=121168386
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Looking for a TOP performer, with call centre sales experience, if you have a RE 5 certificate that is a PLUS, AND if you have 1 year and 6 months call centre experience with a RE 5 certificate that would be ideal!
Offer medical aid to customers
Must be able to make more than 4 sales per day comfortably
Excellent at objection handling
Great telephone etiquette
Clear criminal record
Must be able to start immediately
Should have a great track record
Must provide 3-6 months payslip to show commission earnings
Excellent English communication
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MTA0NDgwMzY/c291cmNlPWd1bXRyZWU=&jid=1639383&xid=810448036
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If you have a RE 5, COB - personal lines, 12 CPD points, Matric, valid DOFA date, clear criminal record, clear ITC (Credit), 6 months proof of income of showing you earner proper commission, available to start a new job on 25 August 2023, then hit APPLY button!!!!
Our short term insurance client is looking for qualified and experienced short term insurance Outbound Sales Agents with 2 - 3 years Outbound Sales experience in a call centre to join their team!!!!
Must be used to marathon days, hitting target every month, overcoming objections from clients, excellent communication, professional, quality orientated, self motivated.
Must be results driven, resilient, energetic, able to liaise with all different levels of clients.
If you are seriously interested, please send me your updated CV, copy of ID, Matric, RE 5, COB, CPD, 2 contacts to call for reference checks, 6 months payslips of bank statements to show you earned proper commission consecutively.
Uncapped performance based commission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTYxODU2NzA4P3NvdXJjZT1ndW10cmVl&jid=1679718&xid=3161856708
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If you have gained 2-3 years of Outbound Call Centre experience, within short term insurance and have a RE 5 certificate or will be writing it soon (dependent on DOFA date).
There is a role towards Braamfontein, with a well known short term insurance client. Basic and uncapped commission.
First 2 months will consist of training.
Looking for Top Performers - would need 6 months payslips to show your commission earnings.
Reference checks will be conducted upfront.
Must have great negotiation skills, great telephone etiquette, customer orientated.
We are only looking for serious applicants.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTE4OTg0MzMyP3NvdXJjZT1ndW10cmVl&jid=1696241&xid=2118984332
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CAREER OPPORTUNITYAn exciting opportunity exists for a Commercial Team Manager to join the Claims Department. This position is based in Centurion.
JOB DESCRIPTIONDuties and Responsibilities:• Deliver exceptional client service that exceeds customers’ expectations through proactive, innovative, and appropriate claims handling.• Handling of performance related issues and disciplinary matters.• Manage, support and developing a team of people to ensure service delivery and performance management applied consistently.• Manage people related matters i.e., attendance, absence, and attrition (staff turnover) within the team to ensure service level contributions are met or exceeded.• Weekly team meetings, participation on one-on-one discussion and other meetings required from time to time.• Demonstrates an effective communication style, that motivates, across internal and external teams and individuals that may become involved with claim tasks.• Identify, investigate, and resolve any challenges relating to claims being handled in line with claims policies and procedures such as SLAs and TAT.• Meeting of set deadlines.• Managing team’s task adherence (diary, message, and email management)• Monitoring immediate first call resolution within the claims department.• Management of outstanding claims monthly. (Outstanding listings)• Authorise and validate claims that does not fall in the staff mandate.• Ensure compliance in terms of Under Supervision and record keeping.• Liaising, build excellent relationships and ensure accurate and timeous response to brokers and clients on queries.• Monitor effective use of approved suppliers and adherence to contracted rates to improve loss ratios.• Auditing of claims within your team monthly• Monitor equal distribution of claims.• Analyse training needs: identify possible problem areas and change weakness into strength.• Provide supporting reports and information to Claims Portfolio Manager to compile feedback to Executive Head• Ensuring client satisfaction improvement: QA processes/CSI scores/Complaints Root Cause Analysis.• Provide policy wording interpretation.• Courteous and professional attendance to telephonic queries.• Deliver strategic results in term of the Vision and Mission.• Align own behaviour with the organisation culture and values.• Demonstrate commitment toward the team and participate in building team culture.• Collaborate and work closely with all role-players thereby leveraging constructive team dynamics and innovation.• Identify and recommend enhancements to processes.• Monitoring of call pause procedures and availability within the department together with managing the contact centre.• Proactively ensure the most effective use of time, resources, money, materials, or equipment in line with policies and pr...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85OTY2NTQ4Mjg/c291cmNlPWd1bXRyZWU=&jid=1749150&xid=996654828
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If you are a TOP performer who consistently goes over your monthly target and makes lots of commission, then read further!
We are looking for TOP calibre candidates with at least 1 FULL year of cold calling experience, selling insurance products
Must be able to make more than 5 sales per day comfortably
Excellent English communication
MUST be able to speak and understand ZULU
Must be available to start immediately with new employment
Must have a clear criminal and fraud record
Great references
Excellent at OBJECTION handling and Roleplay
Great at QA as this forms part of your target
Great telephone etiquette
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTY4NjY2MDY3P3NvdXJjZT1ndW10cmVl&jid=1639386&xid=3168666067
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Looking for a Call Centre Sales Trainer in Randburg
Requirements
Strong experience training call center agents
2 years Learning and development or training experience2 years in INSETA accreditation processAn NQF level 4 or above short term insurance qualification /or scope for assessment of unit standards on short term insurance qualification
MUST BE A SALES TRAINER NOT A CALL CENTER AGENT!!!!!
Salary: R18 000- R30 000
Send me your CV if you meet the requirements - Apply to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjc3MDExODU3P3NvdXJjZT1ndW10cmVl&jid=1367239&xid=3677011857
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If you have gained 2-3 years of Outbound Call Centre experience, within short term insurance and have a RE 5 certificate or will be writing it soon (dependent on DOFA date).
There is a role towards Kosmosdal, with a well known short term insurance client. Basic and uncapped commission.
First 2 months will consist of training.
Looking for Top Performers - would need 6 months payslips to show your commission earnings.
Reference checks will be conducted upfront.
Must have great negotiation skills, great telephone etiquette, customer orientated.
We are only looking for serious applicants.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83Njc1NTYyMzM/c291cmNlPWd1bXRyZWU=&jid=1696237&xid=767556233
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Looking for Top Performers with at least 1 FULL year of call centre experience, selling insurance products.
Must be able to reach more than 2 sales per day
QA forms a big part of your monthly target
Should be excellent at objection handling / role plays
Must have a RE 5 qualification if your DOFA date is from 2021
Must be able to understand and speak ZULU
Great English communication
Clear criminal record
Should be able to start immediately
Must have a great track record
Must submit 4-6 months payslips to showcase commission earnings
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA5OTYzNzIxP3NvdXJjZT1ndW10cmVl&jid=1639384&xid=3709963721
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