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Role PurposeManagement and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the companys business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations.
Locationx1 Nelspruit and x1 Durban
Responsibilities and work outputs
• Servicing of dedicated client portfolios• Credit control/Unpaid Debit Orders/Account Queries• Maintaining and building client relationships• Delivering excellent client service• Maintaining and improving agreed client service levels• Thorough knowledge of short-term insurance products• Retention of current client portfolio• Growing current client portfolio• Identifying cross selling opportunities and provide leads• Assist clients with claim forms and queries• Day to Day management/assistance to clients and ensuring portfolio profitability• Underwriting on multi claimants/high loss ratio clients• Processing of Renewals
Competencies required
• Technical Retail Acumen• Portfolio Management• Risk awareness• Crossselling/Lead Referral
Experience and Qualifications
• 3 Years Experience in Servicing (Short Term Insurance)• Matric/Grade 12• FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of• first appointment is on or after 01/01/2010, a full recognised qualification as per the FSCA qualification list• FAIS Regulatory examination for Representatives(RE5)• 18 CPD (continuous professional development) points
Were looking for someone with
• Extensive knowledge of the Short-Term Insurance Industry• Thorough understanding of insurance products• Thorough understanding of business principles and Practices• Interpersonal Skills• Ability to handle conflict• Negotiation skills• Problem solving skills• Risk Assessment and analysis• Insurance Principles and practice• Customer and Personal Service• Clerical and Administrative Skills• Willingness to assist colleagues and a team player• Time management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81OTAyNDU0NDg/c291cmNlPWd1bXRyZWU=&jid=1517923&xid=590245448
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Position – Broker Consultant
Location – Richards Bay/KZN
Salary – market related
Main purpose - The main purpose of this position is to increase group sales of the range of products through building relationships and superior client service to independent brokers and corporate clients.
Qualifications:
Matric
NQF 6 qualification/3-year relevant tertiary qualification will be an advantage.
Regulatory Examinations (RE5) for representatives.
60 FAIS Credits or alternatively full FAIS recognized relevant qualification (DOFA dependent).
Requirements and knowledge:
Class of Business training in Category 1 life and friendly societies.
Product Specific training in Category 1 life and friendly societies.
Minimum 12 hours of Continuous Professional Development (CPD) per CPD cycle.
Excellent knowledge and understanding of insurance legislation.
Computer Literacy (MS Office package).
Valid driver’s license and own vehicle.
Sound knowledge of long-term insurance or employee benefits products.
Knowledge of underwriting processes.
Minimum of five (5) years’ experience in the insurance industry preferable in the group funeral or group risk market.
Broker consulting, trade unions, funeral parlours experience in an insurance company.
Experience in establishing contacts and relationships with decision makers within funeral group business.
Proven Sales track record.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjAyMTE1NjkwP3NvdXJjZT1ndW10cmVl&jid=1322397&xid=4202115690
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JOB PURPOSE
The Business Sales Representative develops relationships with customers toenable growth within the Business Insurance channel. Alongside meeting therequired metrics set out by business, this role will be able to quote, sell andunderwrite in accordance with business requirements.
RESPONSIBILITIES
Business DevelopmentCustomer Relationship Development / ProspectingCustomer Needs ClarificationSell Customer PropositionsSales Opportunities CreationPerformance ManagementOperational CompliancePersonal Capability Building
BEHAVIORAL COMPETENCIES
Communicates EffectivelyDrives ResultsPersuadesAction OrientedEnsures AccountabilityInterpersonal SavvyBeing ResilientManages ComplexityCollaboratesDecision Quality
SKILLS
Verbal and Written CommunicationCommercial AcumenSales Planning and CoordinationPresentation skillsAction PlanningNegotiationCompliancePolicy and proceduresComputer and System skills
EDUCATION
General Education
Grade 12/SAQA Accredited (Essential); RE compliant (Advantageous); 150 FAISCommercial Credits (Advantageous); Relevant 3 year degree or diploma inrelevant field (Advantageous)
EXPERIENCE
General Experience
1 - 3 years commercial experience (Essential); Experience in Financial ServicesIndustry (Advantageous)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjc4NDgwODcwP3NvdXJjZT1ndW10cmVl&jid=1684800&xid=3678480870
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The purpose of the role is to ensure accurate backup support to Branch and Team and deliver high levels of client service / skills in line with operating procedures and governance.
QUALIFICATIONS
Matric, FAIS Compliant (Full Short Term Insurance Qualification at NQF level 4 or higher). Higher qualification advantage
Successfully passed RE1 / 5
MINIMUM REQUIREMENTS
Effective Time Management skills, computer literacy (TIAL, Word, Excel, Outlook, PowerPoint), Email, Telephone Etiquette, SOP concept. High standard of written spoken English. Demonstrate Corporate and technical knowledge
MINIMUM YEARS OF FORMAL & INFORMAL TRAINING/ EXPERIENCE REQUIRED
Minimum five years relevant work experience in short term insurance
KEY PERFORMANCE AREAS
1. Underwriting / Processing / Back up support / management of accounts / credit control
2. Compliance adherence
3. Occasional client interfacing and associated skills
4. Manage own area of control / deadline / diary control
KEY CLIENTS
Management and Directors; Internal Staff; External Service Providers, Clients / Customers, etc.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjg0MDQ5NTAyP3NvdXJjZT1ndW10cmVl&jid=1490650&xid=3284049502
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