Virtual Assistant Support

Daily administrative follow-ups, inbox triage, and customer chat responses have started to eat into my focus time. I need a remote assistant who can smoothly handle three core areas: • Administrative tasks – from preparing simple reports to keeping shared documents neatly organized. • Scheduling and calendar management – confirming meetings, resolving clashes, and sending timely reminders so nothing slips. • Customer support – drafting friendly replies, logging tickets, and following up until each issue is closed. Strong email and general communication skills are essential, and a knack for social media management is a definite plus because short status updates and quick community replies will be part of the routine. – Customer queries acknowledged within 1 business hour and fully resolved (or escalated) within 24. – Weekly summary sent every Friday outlining completed tasks, pending items, and suggested improvements.