Looking for a reservations consultant for our busy office in Bellville. Company owns accommodation in Namibia for which the head office is based in Bellville.
Work well under pressure
Passion for customer service
Function well as part of team but must be able to work without supervision
Working knowledge of a reservation system such as Innkeeper, Semper etc.
Working knowledge of channel management systems such as nightsbridge and siteminder and online travel agents such as Booking.com & Expedia
Daily duties consists of but is not limited to:
Making of reservations for requests received via phone, email, booking engines or OTA's
Constant and accurate follow up work in terms of waitlists, payments, provisional reservations and blockbookings.
Updating the reservations system with all relevant detail and information.
Daily contact with Lodge staff and customers with regards to reservations.
Payment processing where needed.
Starting salary is R8000 which will be revised after 6 month probation period is completed successfully. Should the probation period be completed successfully you are entitled to receive a medical aid contribution (should you be on a medical aid) and you will also join the company pension fund. 13th and 14th cheques is a possibility should targets be met. Please send through a 2 page CV to firstname.lastname@example.org. At least 2 contactable references to be given.Interviews will be held during the course of December - only shortlisted candidates will be contacted for an interview. If you are not contacted, your application was not successful at this stage. Looking for someone that is preferably available as soon as possible