Scrum Master / Agile Coach

Join a growing healthtech company in a newly formed Technology Services hub (strategy, architecture, delivery, platform, infra/ops, data, and ways of work) values accountability, openness, and growth-mindset performance.

In this role, youll elevate Agile delivery by building self-organising teams and improving value flow from concept to release, while driving AI adoption, refining innovation practices, extending Agile to non-software teams, and strengthening DevOps collaborationwith clear pathways to deepen expertise and advance.

For brevity, a key summary of the job specification is provided below. Full details are available after shortlisting.

You will be responsible for establishing and maturing organisational ways of working, through:

• Organisation-wide ways of working
• Team Facilitation & Delivery (Scrum Master)
• Coaching & Upskilling (Agile Coach)
• Process Improvement & Reporting

JOB REQUIREMENTS

• Deep knowledge of the Agile Manifesto and its guiding principles.
• Adhere to and improve the current set of key metrics.
• Expertise in Scrum and Kanban frameworks, including their practical application.
• Excellent facilitation, coaching, and mentoring skills.
• Exceptional communication, interpersonal, and influencing skills, with the ability to educate and inspire at all levels of the organisation (from developers to non-technical BUs).
• Strong conflict resolution and problem-solving abilities.
• Systems Thinking the ability to see how parts interact with the whole (big picture thinking).
• Proficiency with or a strong aptitude for leveraging modern AI tools (e.g., generative AI, copilots) to improve process efficiency, team productivity, and metric analysis

QUALIFICATIONS AND EXPERIENCE

• A tertiary degree or relevant diploma is advantageous.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM I/II), or equivalent certification is required..
• Experience in leading Agile adoption or transformation initiatives across departments is an advantage.
• Agile coaching certification (e.g., ICP-ACC, Certified Agile Coach) is highly advantageous.
• Minimum 3-5 years of experience as a dedicated Scrum Master for multiple software development teams simultaneously.
• Proven experience (2+ years) in an Agile Coach or similar capacity, with a clear track record of designing and delivering training and mentoring teams/stakeholders.
• Experience in a health-tech, fintech, or similarly complex, regulated industry is beneficial.
• Experience working with both co-located and distributed/contractor teams.
• Proficiency with Agile project management tools (e.g., JIRA, Confluence, Azure DevOps).

AGILE & COACHING EXPERIENCE

• In-depth understanding an
  
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