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Telemarketing Consultant

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  • Date Listed 26/09/2018
  • Location
  • Advertised By Private
  • Job Type Contract
  • Employment Equity EE/AA
Call Centre Agent/ Telemarketer
Inbound, Outbound, Sales
  • Adhere to the daily schedule to ensure that targets are met by following the work plan. booking appointments for Financial Planners
  • Follow Diligo Pario Bluestar processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
  • Understand and embrace the Diligo Pario Bluestar vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
  • Understand the nature of the client's query by reiterating the key points raised by the client.
  • Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.

Minimum Experience Level

  • 12 months experience in a call centre or customer orientated environment would be an advantage

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

  • Call Centre qualification would be an advantage

Basic and commission
You can forward your Cvs to or call 011 470 4669
Phindy Sibiya (More ads from this seller)
User since Sep 2018
2 Published
0 Active