Permanent Portuguese Support Consultant
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General Details
Advertised By:Agency
Job Type:Full-Time
Description
ARE YOU FLUENT IN PORTUGUESE? This established national concern based in CAPE TOWN, CBD needs you TODAY to join their team as a PORTUGESE CONSULTANT
EMPLOYMENT TYPE:


PERMANENT


SECTOR:


CALL CENTRE


BASIC SALARY:


MARKET RELATED


START DATE:


2020





DUTIES:





Financial information, gaming advice, and review for additional offers, pro-active value adds



Customer relationship building and management by maintaining customer notes and paying attention to customer cues



Responding promptly and interact effectively with casino customers via a different number of channels, namely emails, webchats, social media.



You will be required to stay abreast with customer centre SLA’s as teamwork will be requiring to maintain and exceed the expectations set.



Ensure that more complex customer issues are followed up and resolved in a timely manner (by following defined escalation path when required)




APPLICANTS MUST HAVE:





Completed Matric



Customer Service Experience



Previous Call Centre work and advantage



Previous working experience in the online gaming industry is a definite advantage



Call Centre Agent: 1-2 years




Meet all of the above? Interested? DON’T DELAY EMAIL TODAY TO
sesethu@statusstaffing.com


or telephone 021 421 1917 ask for Sesethu Gobelo.





If you’ve not heard back from us within 10 working days, please consider your application as unsuccessful for this role. We will retain your credentials for future similar roles.




Job Reference #: PC000650/SG

Id Subtitle 667136814
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Status Staffing (PTY) LTDMember since 2017
Email Verified
20 adsActive
20 adsPosted