Sales Executive

Key Responsibilities

1. Sales Generation

• Conduct outbound calls, including cold calling and warm lead follow-ups.
• Use consultative selling techniques to understand prospect needs and recommend suitable programmes.
• Manage a structured sales diary with phone and MS Teams-based meetings.
• Maintain thorough sales administration and CRM record-keeping.
• Achieve and exceed sales and performance targets.
• Attend events, exhibitions, and client visits locally and internationally when required.

2. Sales Action Planning

• Develop and implement sales strategies in collaboration with the Head of Department.
• Share insights on market trends, competitor activity, and customer behaviour.
• Participate in sales meetings and contribute to shaping the broader sales strategy.

3. Pipeline Management & Forecasting

• Maintain up-to-date CRM records of leads, interactions, applications, and sales progress.
• Prepare and present pipeline reports and sales forecasts.
• Analyse sales data to identify trends and make recommendations for growth.

4. Customer Relationship Management

• Build and maintain strong relationships with existing partners, including athlete and player unions.
• Ensure high levels of customer satisfaction through ongoing engagement and support.
• Follow up with partner members to convert enquiries into enrolments.
• Identify opportunities for upselling or cross-selling within existing networks.

Skills & Competencies

• Proven experience in cold calling, sales, and target achievement.
• Strong communication skillsemail, telephone, and face-to-face.
• Excellent verbal and written communication abilities.
• Ability to multitask and manage various projects simultaneously.
• Professional, positive approach in a fast-paced environment.
• Strong negotiation skills.
• Familiarity with CRM systems.

Values Alignment

• Commitment to excellence
• Teamwork and collaboration
• Continuous improvement