DUTIES & RESPONSIBILITIES

• Sales Rep. provide impeccable service: friendly e-bike systems service, sales, solutions & reliable support nationwide.
• Build new and improve existing business relationships. Provide research and execute plans to grow sustainable business and sales nationwide.
• Provide expert technical advice, insight and resolve technical or software issues. Provide efficient, reliable support and service, travelling nationwide.
• Efficient response to end consumer calls for technical and general product support, fault diagnosis & repair solutions, spares, actioning warranty cases per company guidelines and processing returns. Working closely with tech support and management.
• Promotes the brand, achieves business and sales targets. Documenting cases in a diagnostic tool.
• Organize and conduct regional training.
• Continuous monitoring and analysis of the market and competitive situation and derivation of new product ideas and market opportunities, systems updates & business development.
• Provides research, identifies development trends, gives feedback, implements action and innovation.
• South African Citizen, valid I.D.
• Valid driver’s license.
• Minimum 2 years successful external sales experience, preferably within the Bicycle Industry. Min.: N5/matric. N6 (preferable)
• MS Word, Excel, Outlook
• Confident and well-spoken.
• Knowledge of the bicycle industry.
• Sound understanding of Seasonal forecasting and reporting, Bicycle parts and accessories.

• Customer service skills. Innovative, self-starter.
• Travel nationwide, attend shows, build brand loyalty, customer centric.
• Keeps updated with technical info, updates & industry trends. Implements action. Fast learner.