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1
Our client in the Truck Industry is seeking a Customer Service Agent with a technical/call-center background in breakdown assistance. This position will be based at their HQ in Isando.
Duties:
Manage a large number of incoming/ outgoing calls.
Generate red alerts and escalation to higher management within a reasonable time frame.
Building sustainable relationships and trust with customers through interactive communication.
Obtain accurate valid and complete information by using the correct tools supplied.
Meet customer team targets.
Keep records of customer interactions process customer complaints and file documents.
Follow communication procedures, guidelines, and policies set by the Company.
Handle customer complaints and provide appropriate solutions and alternatives within the time limits.
Follow up and ensure the case is resolved within the time frame.
Go the extra mile to engage with the customer to resolve his complaint.
Requirements:
Matric or higher tertiary qualification
Code 8 license
Minimum 2 years in similar role
Read, Write and Speak English
Proven customer support experience or
experience as a Client Service Representative
Strong phone contact handling skill and active
listening
Familiarity with CRM systems and practices
Excellent communication skills
Attributes:
People first attitude.
Technical and critical writing.
Empathy.
Ability to use positive language.
Clear communication skills.
Understand the customers point of view.
Seek a solution.
Remain calm and collected.
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTk2MS9BSw==&jid=1797635&xid=E.L001961/AK
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3d
1
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Company situated in Meyerton is urgently looking for a
External Sales Representative
Living area would be nice if it close to Boksburg Area but not a deciding factor.
Purpose:
Visiting existing & new customers, taking/negotiating orders & assisting them in all sales/technical aspects
Grade 12
Training:
Basics in electronics/electricity
Experience:
Preferred Experience and qualification:
Practical work as electrician, sales (internal or external)
Alternative: Sales Personality and Attitude
Skills:
Technically minded, sense of urgency, people’s person, dynamic, customer service orientated, persuasiveness/sales ability, eye for detail & accuracy, perform under pressure, ability to create good customer relationships, be able to work on his own, self starter, highly motivated to achieve, team player
Job Profile
Main Responsibilities:
Responsible for external sales and related aspects
Specification of Airshrink-CiP branded products to targeted customers
Assisting with internal sales when required
Ensuring customers are trained to enable them to sell our product range
Confirm pricing, stock levels.
Technical support/assistance/demonstrations to customers & other internal staff
Compiling and following up on quotations & tenders
Customer liaison
Pro-active sales calls
Identifying & securing new business
Updating customer contact details
Sales related administration
Attending exhibitions
Supplier liaison where required
Authority:
Financial – Sustain & increase current profit margins
Non-Financial – Request/obtain customer information to update system
Attributes:
Presentable
Punctuality
Precise/accurate in all aspects of his/her work
Healthy
Excellent telephone manner
Loyalty
Above average performer
Reporting
Reporting Lines:
Reporting to – External Sales Manager
Reportees – None
Reporting on:
***Sales figures (orders and invoiced) – verbal
***Status on existing & new customers
*New opportunities
*Any deviations from norm, ie any problems experienced by self or third
party, e.g. operator – verbal
*Customer complaints – verbal and written (fill in complaints log)
***Progress on projects & tasks
Salary R20 000
Car: R6500
Cell phone: R1300
Incentive Monthly If Group Target is made between R1000-R2000.Salary: R20000Job Reference #: srConsultant Name: Bernadette Havenga
9d
1
Our client in the Automotive industry is looking for a New Truck Sales Executive to join their team in Johannesburg.
Job Requirements:
Matric Certificate or Higher5 Years of NEW truck sales experience.
Sufficient Knowledge of trucks and industry.
Must have own database.
Must have a proven record of Sales.
Must know Road Traffic Act and Regulations.
Must have HTM / Transolve Experience.
Must be able to understand CPK and calculate in various applications.
Must know vehicle bodies legal and client specifications.
Willingness to grow and share knowledge with the team.
Proficient skills in Microsoft Office.
Integrity and honesty.
Must be able to read and write English.
Code 10 or 14 driver's licenses can be advantageous.
Job Duties/Responsibilities
Properly plan all sales activity for allocated strategic accounts.
Provide customers with a point-of-contact scenario.
Ensure efficient liaison meetings take place at the Dealer level.
Manage positive supplier relationships.
Contribute to sales CSM results and grow customer satisfaction and relationships.
Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit),
Vehicle selection and load body fitment/procurement.
Vehicle delivery and handover, Vehicle payment, and deal file closure.
Prospective customers are to be followed up with at least once a week via telephone or email.
Prospective customers must be visited at least twice (2) monthly.
Current customers need to be telephonically contacted at least once (1) times per month with a follow-up customer visit once a month.
Ensure that all vehicles are invoiced timeously and support the process.
Ensure that vehicle payments to debtors are kept within the terms and conditions of sale to ensure timeous submission for commission payouts.
Prepare and present each customer quotation to include a minimum of an electronic mass distribution drawing (side view).
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTkzNy9BSw==&jid=1793075&xid=E.L001937/AK
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16d
1
Industrial Tools Sales RepResponsibility:Industrial Tools Sales Rep. Johannesburg South. R30 000 Basic + Fuel Allowance + Cell Phone + 3G + Excellent Commission.
Fully bilingual in Afrikaans and English essential. Strong sales experience in the power tool/technical arena. Proven track record with self motivated and proactive approach. Great working environment with excellent support. Able to bring on new clients and grow existing client base. Ambitious with ability to provide excellent service to clients. No ITC or Criminal Records. Own car and drivers license essential and not negotiable.
If you do not hear back from us within 2 weeks of applying - please assume that your application was unsuccessful.Salary: R30 000 + Commission + Fuel AllowanceConsultant Name: Nicki Bigham
17d
1
A truck company in Johannesburg is seeking a Code 14 driver with a valid PDP.
Job Description:
Map out driving routes ahead of time to determine the most convenient route
Adjust the route to avoid heavy traffic or road constructions as needed
Load and unload cargo when needed
Deliver goods to the customer
Report road accident
Inspection of the truck before trip and after trip
Report any defects
Follow all traffic laws
Perform preventative maintenance
Comply with truck rules and regulations
Minimum Requirements:
Matric Certificate or higher
Code 14 License with valid PDP
Experience driving extra heavy trucks
Personal Attributes:
Read and Write in English
Team Player
Physically fit
Confident and proactive approach anticipates issues and requirements
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTgzMC9BSw==&jid=1781681&xid=E.L001830/AK
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23d
1
Our client in the Truck Industry is seeking a Regional Sales Manager to join their team at the HQ in Johannesburg (East Rand).
Job Description:
Training and Development
Take control of the Group's policies and procedures pertaining to dealer business to ensure specialist knowledge exists to assist and advise branch and dealer staff quickly within the sales and aftersales departments
Monitor available training offered by the Group to dealer network to ensure consistent training attendance by branch and dealer staff
Assist DPs with setting up training plans to upskill staff members to create a strong team
Self-participate in relevant training programmes offered to ensure continued competence within business is professionally carried out. Assist with mentoring internal staff to ensure staff back up plans are in place.
Monitor staff morale at dealers and branches remains positive and assist to correct any problem areas that could hamper the brand
Responsible to manage work efficiently with clear communication. Strive to ensure a high-quality work ethic exists at all times to improve own skills and the dealer and branch staff.
Sales Targets:
Assist dealers to achieve 100% vehicle sales targets
Financial Management Budget and Asset Control
Ensure planning and cost saving control operational budgets that include travel and vehicle use to remain within the allocated Fuel Budget. Prevent any waste and ensure dealer visits adhere to a visit cycle to prevent adhoc visits where possible
Ensure dealer's debtor’s books is controlled, all payments to parts and vehicle stock are within the required policy time frame. Parts purchases to be settled in 30 days, independent dealer’s vehicle stock as per floorplan/ sinosure parameters. All vehicles invoiced to customers to be settled within 48 hours of the date of invoice
Ensure Asset Vehicle Management on approved Loan and Demo unit usage within the Region adheres to agreed usage and timeline parameters. No overdue usage allowed.
Ensure adequate return assessments are carried out and reported
Dealer Support:
Visit dealers in region at least six times per year and provide adequate feedback per visit template report including branding and highlighting any areas of concerns for further attention and resolve
Assist dealer in developing business plans to have a workable plan in place with measurable to improve all the aspects of the business within their area of responsibility. Follow-ups on agreed action plans to be evaluated monthly/quarterly
Assist dealers in resolving any relevant business problem they may face. Using the PDCA cycle to ensure actions are workable collect any problems and help through the head office with countermeasures to protect the brand
Collaborate with the internal marketing team to ensure all marketing efforts are successfully implemented at the dealers to promote the Group
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTgzNS9BSw==&jid=1781685&xid=E.L001835/AK
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23d
1
Our client in the Automotive Industry is seeking an Accountant to join their team in Johannesburg.
Candidates from the Motor/Automotive Industry are encouraged to apply.
Duties & Responsibilities:
Prepare reports and financial statements
Control fixed assets, Debtors and Creditors
Reconcile stock and stock management
Risk management
Expenses control
Preparing daily, weekly, and monthly journals
Review vehicle stock counts
Monitor parts and workshop cash sales
Control branch finial activities
Ensuring all policies and procedures are adhered to
Minimum Requirements:
Minimum 3 years experience as a Branch Accountant within the Motor Industry
DMS Management System literacy essential
National Diploma or BCOM Accounting
Code 8 license
Personal Attributes:
Must be able to work in a corporate environment
Must be able to work under pressure
Team Player
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTQ5Ni9BSw==&jid=1781674&xid=E.L001496/AK
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23d
1
We are seeking an ERP System Software & Hardware Engineer for our client in the Automotive Industry in Johannesburg.
Job Description:
Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutions
Work closely with various team members to use and enhance support tools, learn effective troubleshooting techniques, and increase product knowledge
Communication and problem-solving skills to deliver support services for business applications
SAP
The successful candidate for the role will be responsible for the following systems/apps (but not limited):
Evolve
Xperteck
Providing application support to users Answer, Identify issues, and Provide suggestions and long-term solutions
To provide proactive support to internal staff, and external customers:
Analyse recurring incidents on the service desk and solve through interaction with key stakeholders
Investigate and analyse system issues to determine the cause of issues and appropriate corrective action
Provide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practice is achieved
Pre and post-information systems implementation, and support with process owners
Contribute to the Help Desk knowledge base, Add quality articles relating to Problem Resolution about new, and existing projects, types, and Sub Types
Review and recommend continuous improvement of the systems and support processes
Document technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system support
Maintain data quality and integrity within the system
Ensure all critical services/systems are monitored
Provide clear, professional, informative, and appropriate communication to colleagues, customers, and suppliers
Carry out system maintenance tasks and processes to agreed schedules
Supplier management: Manage relationships with approved suppliers
1st/2nd level support
Log calls
Assign priority to calls low, medium, urgent, high, critical
Update the system in real-time
Problem analysis – identify recurring problems and report in weekly meetings Alert Management
Use and update the knowledge base of the system
REQUIREMENTS
Diploma / Certificate in Information Technology: System support or similar
Solid experience in supporting and maintaining production computer systems in a customer-facing support environment of at least 5 years
Experience in database systems, reporting, and query tools
Excellent written and verbal communication skills at all levels of the business with technical and non-technical staff
Effective time management skills and ability to prioritize work a
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg1Mi9BSw==&jid=1781656&xid=E.L001852/AK
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23d
1
We are seeking an F&I Sales Executive for our client in the Automotive Industry based in Isando Johannesburg.
Job Description:
Compliance oriented
Do contracts on Xperteck
Securing files digital and hard copies
Yearly training to stay compliant with regulations (18 cpd points per year)
General reports for month end
Do sanction screening off deals before invoicing
General admin duties
Natis documents gets to relevant banks
Signing of clients contracts either on site or off site
Follow up constantly with sales on the progress of deals as clients phones F&I to follow up on their deliveries and progress of trucks
Relationship building with Sales Executives
Support to Sales Executives
Complete process of finance from start to end with banks
Send POP to accounts and sales executives once payments on deals have been made
Daily banking allocations
Requesting settlements for clients and send them settlements once received
Attend any other meetings required to attend
Requesting deposits from clients when deals are approved on behalf of Sales
Prepare letter of undertakings to banks to get payments of trucks from banks
General customer queries / assistance / requests
Type and do approval letters to clients either bank or in-house finance
Contracts for in-house clients
Requesting contracts from banks and check them and make sure they are correct
Upload files on shared drive
Request DIC invoices from invoice clerks
Send and receive Application documents to clients go through them and request outstanding info from clients
Constant follow up on banks for feedback
Credit reports motivation
Assisting F&I Manager with all other duties that may arise
Requirements:
NQF Level 4 Financial Qualification -Full F&I Qualification
NCR Accreditation
RE5 Representative Accreditation
Minimum 5 years experience in similar role
Read and Write in English and Afrikaans
Code 8 license
Personal Attributes:
Team player
Confident and proactive approach anticipates issues and requirements
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg3Ni9BSw==&jid=1781830&xid=E.L001876/AK
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23d
1
Our client in the automotive industry in JHB is seeking a Mandarin speaking Interpreter (Personal Assistant) to join them at their HQ.
Job Duties:
Schedule CEO appointments and diary management.
Handle flights, accommodation, and rental car bookings.
Organising events, conferences, gifts etc.
Tracking expiry dates for important documents for the CEO, e.g., driver's license/Visa, Bank cards, etc.
Compile reports and presentations as and when required by the CEO.
Ordering stationery and general consumables for the CEO.
Prepare meetings and take minutes.
Assisting CEO with compilation of training materials and distribution thereof.
Compile monthly reports as per the requirements of the CEO.
Do follow-ups on monthly manager meetings.
Receiving of Chinese delegation.
Any other reasonable and lawful duties required by the CEO from time to time.
Requirements:
Bilingual in Mandarin and English
Matric Certificate
International Business Studies will be advantageous (SAQA accredited qualification)
Minimum 5 years experience as a PA to Executive
Code 10 license required.
Advanced Excel
Bilingual in Mandarin and English
Confidential and proactive approach
Microsoft Office Package- Intermediate Level
Ability to communicate on all organisational levels
Work independently
High ethical and integrity standards
Willingness to travel
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTM1NC9IQQ==&jid=1626966&xid=E.L001354/HA
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4mo
1
Our client in the automotive industry in JHB is seeking a Mandarin speaking Interpreter (Personal Assistant) to join them at their HQ.
Job Duties:
Schedule CEO appointments and diary management.
Handle flights, accommodation, and rental car bookings.
Organising events, conferences, gifts etc.
Tracking expiry dates for important documents for the CEO, e.g., driver's license/Visa, Bank cards, etc.
Compile reports and presentations as and when required by the CEO.
Ordering stationery and general consumables for the CEO.
Prepare meetings and take minutes.
Assisting CEO with compilation of training materials and distribution thereof.
Compile monthly reports as per the requirements of the CEO.
Do follow-ups on monthly manager meetings.
Receiving of Chinese delegation.
Any other reasonable and lawful duties required by the CEO from time to time.
Requirements:
Bilingual in Mandarin and English
Matric Certificate
International Business Studies will be advantageous (SAQA accredited qualification)
Minimum 5 years experience as a PA to Executive
Code 10 license required.
Advanced Excel
Bilingual in Mandarin and English
Confidential and proactive approach
Microsoft Office Package- Intermediate Level
Ability to communicate on all organisational levels
Work independently
High ethical and integrity standards
Willingness to travel
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTM1NC9IQQ==&jid=1626966&xid=E.L001354/HA
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2mo
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