JOB SUMMARY:

Responsible for ensuring the efficient operation of sales activities. The primary responsibilities include processing customer orders, maintaining accurate databases, coordinating with various departments, and conducting market research. This role is essential in providing administrative support to the sales team and contributing to the overall success of the Product Department.

KEY RESPONSIBILITIES:

Processing Orders:

● Handle customer orders, ensuring they are processed promptly and accurately.

● Verify order details and ensure all necessary information is recorded in the system.

● Communicate with customers to confirm order details and delivery schedules.

Working on Odoo:

● Utilise Odoo software for order processing, database management, and reporting.

● Ensure data integrity and accuracy within the Odoo system.

Database Management:

● Maintain and update customer databases, ensuring all information is current and

accurate.

● Generate reports and provide insights based on database information.

Coordination:

● Assist in coordinating with various departments such as logistics, finance, and marketing to ensure smooth sales operations.

● Liaise with the logistics team to track shipments and ensure timely deliveries.

● Collaborate with the finance department to resolve invoicing and payment issues.