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Head of Customer Experience
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2 years ago4493 views
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General Details
Location:
Advertised By:Agency
Company Name:Empire Recruitment
Job Type:Full-Time
Description
The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:
1. customer loyalty management,
2. customer relationship management
3. and customer value management
Qualifications/ Experience
- Strong understanding of Telco/ eCommerce operations
- The ideal candidate should have 7 to 10 years of marketing and customer strategy, or trade marketing experience, managing direct-to-consumer programs including CRM, loyalty customer programs, customer promotions, and any other relevant experience driving customer lifetime value in both digital and traditional areas.
- Experience in building co-marketing partnership plans will be advantageous.
- Multifunctional experience within marketing and sales to ensure rollout plan adoption and plan integration.
- Proficient with PowerPoint, Excel, Word, and MS Project
- Relevant qualifications will be advantageous.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjIzMzc5OTYyP3NvdXJjZT1ndW10cmVl&jid=377286&xid=3223379962
Id Subtitle 1021753559
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Empire Recruitment
Selling for 2+ years
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Active Ads124
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Field Insurance Sales Representative (Long – Term
Insurance)
We are
looking for young and dynamic individuals to join our sales team.
Key
Responsibilities / Key Performance Areas
·
Field
Work: Engage with potential customers through face-to-face interactions (Direct
Sales)
·
Prospecting:
acquire new potential clients and convert them into policy holders.
·
Product
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can effectively communicate their features and benefits to potential customers.
·
Do
a proper needs analysis and offer suitable products to meet the needs of
Client.
·
Identify
worksites where you will be prospecting/canvassing for new clients.
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Ensure
that the advice given is in line with the FAIS ACT regulations.
·
Customer
Relationship Management: Build and maintain strong relationships with
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·
Sales
Targets: Work towards achieving and exceeding sales targets, demonstrating
resilience and determination in a competitive environment.
·
Team
Collaboration: Collaborate with the sales team to share insights, strategies,
and contribute to the overall success of the team.
Qualifications
And Experience
Matric or
NQF Level 4
A Diploma
or Degree will be an added advantage.
Experience
in selling long-term face-to-face will be an added advantage.
Knowing how
to use technology is important.
Hands-on
approach
Self-motivated:
must be able to work independently.
Locations:
JHB-
Ekurhuleni
PTA -Bronkhorstspruit,
Kwa Mhlanga
Limpopo- Thohoyandou
KZN –
Newcastle, Pietermaritzburg , Richards Bay, Empangeni
Queenstown
– Komani
MP - Mkhondo, Piet Retief
Send
updated CV to Phumelelem@hollard.co.za with the Subject Field Insurance Sales Representative (Long – Term Insurance)
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