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CRM and Marketing Operations Manager
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19 days ago35 views
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General Details
Description
Qualification
- Bachelorâ??s degree in Marketing, Business, Information Systems, or a related field
- Expert-level proficiency with HubSpot, including its Marketing, Sales, and Service Hubs
- Proven experience in a role such as CRM Manager, Marketing Operations Manager, or Marketing Technologist.
- Strong, hands-on experience with SAP Business One (SAP B1) and crucially, managing its integration with a CRM like HubSpot.
- Demonstrated proficiency in utilizing AI tools for marketing and operational efficiency (e.g. for content generation, data analysis, workflow automation, or predictive lead scoring).
- Demonstrable experience in lead generation, including hands-on execution of email marketing and social media marketing campaigns.
- Deep understanding of the full marketing and sales funnel, customer journey mapping, and lead nurturing principles.
- Serve as the primary system administrator for HubSpot, managing all technical aspects including user setup, roles, workflows, automation, and data integrity.
- Oversee the critical integration and data synchronisation between HubSpot and ERP, SAP Business One (SAP B1).
- Collaborate with the marketing department to design, execute, and measure multi-channel lead generation campaigns.
- Creating and managing email marketing campaigns and company's social media marketing.
- Utilize AI-powered tools for content creation.
- Handling and delegating website enquiries and ensuring prompt, professional follow-up.
- Design and implement communication workflows in HubSpot to nurture leads, provide order updates, and manage the customer experience throughout the sales process.
- Develop and maintain dashboards to track the full marketing and sales funnel, from lead acquisition cost to conversion rates and customer lifetime value.
- Develop and deliver training to ensure sales and service teams are proficient in using the CRM and adhering to communication best practices.
https://www.jobplacements.com/Jobs/C/CRM-and-Marketing-Operations-Manager-1229989-Job-Search-11-18-2025-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1342374549
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Job Placements
Selling for 11 months
Total Ads3.15K
Active Ads3.15K
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Minimum requirements for the role:A degree or diploma in marketing and design or a related qualification is preferred for this role.Additional qualifications in Digital Marketing, PR, or Brand Management are advantageous.Previous experience in marketing, communications, or brand management, preferably in tourism, hospitality, or wildlife conservation sectors.Proven experience managing digital platforms and marketing campaigns.Experience with tourism marketing, visitor attraction marketing, or conservation awareness campaigns highly desirable.Excellent written and visual storytelling ability.Proficiency in social media management, content creation, and digital advertising tools.Experience using marketing analytics and CRM platforms.Strong project management and organisational abilities.Excellent interpersonal and communication skills.Passion for wildlife conservation, sustainability, and ethical tourism.The successful candidate will be responsible for:Developing and implementing an integrated marketing strategy that supports the sanctuarys mission, tourism goals, and conservation message.Strategically overseeing and refining the groups marketing strategy to drive visitors growth, donor engagement and brand visibility.Supervising the performance and content of the groups websites ensuring brand consistency SEO strength and up-to-date design of all Wildlife Sanctuaries within the Group.Directing storytelling and campaigns across platforms like Facebook, Instagram, YouTube, and emerging media to highlight animal welfare and sanctuary impact. â??Building relationships with tourism operators (Viator, Get Your Guide, Club Med), influencers, and conservation NGOs to expand brand reach. â??Safeguarding consistent use of the Groups visual identity, tone and core message across all sanctuaries and merchandise. â??Implementing tools like Net Promoter Score (NPS), guest surveys and review management to monitor satisfaction and loyalty. â??Overseeing brand-aligned events including Birds of Eden Amphitheatre functions and community engagement initiatives. â??Preparing and executing rapid professional responses to media or public issues to protect the brands reputation. â??Using insights from web traffic, social engagement, and visitor data to inform strategy and measure effectiveness.Positioning the sanctuary as a leading, ethical wildlife tourism and conservation destination locally and internationally.Creating impactful storytelling campaigns that highlight conservation work, educational initiatives, and visitor experiences.Planning and executing marketing campaigns, promotions, and seasonal events to drive visitor numbers.Collaborating with operations, education, and visitor experi
https://www.executiveplacements.com/Jobs/M/Marketing-and-Brand-Manager-Wildlife-Sanctuary-Ple-1230946-Job-Search-11-11-2025-00-00-00-AM.asp?sid=gumtree
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