Senior Operations & Retail Executive | 30+ Years National Leadership Experience

Contact:
Mornay Smith
 mornaysmith70@gmail.com
 072 767 3015

I am an accomplished Senior Operations and Retail Leader with over three decades of experience driving commercial growth, operational performance, and multi-branch excellence across top South African brands, including Clicks, Simba, Incredible Connection, and Luvland.

I specialise in turning underperforming regions into efficient, profitable operations through strong team leadership, sharp business insight, and disciplined execution. I am currently seeking a high-level role in Operational Leadership, Regional/Area Management, or Senior Retail Management within the Northern Suburbs of Cape Town.

• Leadership of 15+ branches with consistent performance improvements

• End-to-end operations oversight: HR, compliance, training, and performance development

• Advanced stock control, forecasting, loss prevention, and shrinkage reduction

• Strategic planning, turnaround management & organisational change

• ISO9001 project implementation and process optimisation

• Clean credit record | Valid driver’s licence

• Retail Management Certificate – UNISA

• Leadership Certificate – UNISA

• Extensive corporate training from Clicks & Simba

If your organisation needs a proactive, dependable, and commercially focused leader who elevates teams, protects profit, and strengthens operations, I am available for immediate discussions.

I am ready to bring stability, experience, and measurable results to your business.

CV available on request
 072 767 3015
 mornaysmith70@gmail.com