FOH Manager

FRONT OF HOUSE MANAGER WANTED – NATIONAL FRANCHISE RESTAURANT

A leading national franchise restaurant is looking for a highly motivated and experienced Front of House Manager to join our team. If you have strong leadership skills, love working with people, and thrive in a structured, fast-paced environment, we want to hear from you!

Location: Baywest Mall

Position: Full-time

Key Responsibilities:

• Oversee all FOH operations in line with franchise standards and procedures

• Lead, train, schedule, and supervise FOH staff

• Ensure consistent delivery of excellent customer service

• Manage guest flow, seating, and service timing

• Implement and maintain franchise operational checklists and SOPs

• Handle customer complaints professionally and efficiently

• Conduct daily cash-ups, floats, and basic financial controls

• Work closely with the BOH team and store management to ensure smooth operations

• Maintain franchise-level hygiene, safety, and brand presentation standards

Requirements:

• Previous experience in a franchise restaurant environment (advantage)

• FOH supervisory or management experience essential

• Strong people management and communication skills

• Familiar with POS systems and basic admin

• Customer-focused, energetic, and well-presented

• Ability to work shifts, weekends, and public holidays

What We Offer:

• Competitive salary (based on experience)

• Training and support within a well-established franchise system

• Opportunities for growth and career development

• Stable and professional working environment

To Apply:

Send your CV to mbbaywestmall@gmail.com