Ops Manager

18 days ago2070 views
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General Details
Advertised By:Private
Job Type:Full-Time
Description
Oversee the smooth operations of the store.


Responsibility:
Areas of Responsibility
Budgets
• Head office expenses
• Management controlled expenses
• Fixed expenses
• Occupancy costs
• Staff costs
Staff Welfare
• Recruitment
• Retention
• Discipline
• Performance
• Training and Coaching
• Regular meetings and communication
Profitability
• Turnover
• NOP
• SPH
• Food cost
Administration
• Wages
• Purchases
• Cash ups
• Pay-outs
• Discounts and voids
Communication
• Regular communication with head office and owners
General overview of BOH and FOH functions
• FOH: service, complaints, cleanliness, rostering, uniforms and R and M
• BOH: stock take procedures, rostering, cleanliness, uniforms and R and M
4. Attributes & Behaviours
Firm but fair
Good interpersonal skills with staff and customers
Good with numbers and processes
Work under pressure
Be able to work long hours
Good teacher and mentor
Sound knowledge of operations
Attitude of ownership

Applicants who have previous experience in Restaurants will be considered.


Job Reference #: OPSMCBD


Consultant Name: Marion Hickey
Id Subtitle 710586367
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African SpiritMember since 2017
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