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Restaurant General Manager – Brackenfell, Cape Town
Reason for Reporting
Our client is launching an exciting new restaurant on the outskirts of Brackenfell, Cape Town, and is seeking an experienced, driven, and highly capable Restaurant General Manager to lead the business from the front.
This is not a standard management role — we are looking for a leader who will take full ownership of the operation, driving profitability, operational excellence, and team performance as if it were their own business.
If you thrive in a fast-paced hospitality environment and have strong commercial and people leadership skills, this role is for you.
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Oversee all daily restaurant operations to ensure seamless, efficient service.
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Maintain exceptional standards in customer service, product quality, and guest satisfaction.
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Implement and uphold processes that ensure consistency, quality, and operational control.
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Report directly to the Operations Manager.
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Analyze and report on Profit & Loss statements, interpreting trends and variances.
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Manage expenses in line with operational budgets.
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Ensure strong cost control and stock management practices.
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Drive revenue growth strategies, minimize waste, and maximize overall profitability.
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Develop and execute creative marketing initiatives to increase foot traffic and sales.
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Identify opportunities to grow the business and elevate brand presence.
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Collaborate with owners/leadership to transform the restaurant into a high-performing, profitable venue.
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Lead, coach, and motivate the restaurant team to deliver exceptional service.
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Train staff on effective selling and upselling techniques.
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Build a culture of accountability, professionalism, and continuous improvement.
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Ensure strong performance management and development within the team.
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Minimum 4 years’ experience as a Restaurant General Manager or senior management equivalent.
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Solid understanding of:
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Profit & Loss management
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Cost and stock control
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Expense and budget management
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Financial accountability and reporting
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Proven ability to implement marketing ideas and drive business growth.
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Strong leadership presence with excellent communication and people management skills.
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Ability to coach and develop a team to upsell, increase revenue, and maintain high service standards.
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Strong business acumen and a results-oriented approach.
If you are a passionate, business-minded leader with a track record of running successful restaurant operations, we would love to hear from you.
Please submit your CV and supporting documents toemployment@stoetbulkaapstad.co.za
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