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Receptionist Job
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1 month ago97 views
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General Details
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Description
Do you thrive on creating exceptional guest experiences? Are you detail-oriented with a passion for exceeding expectations? If so, we want you on our team!
We are a premier boutique hotel in Houghton Estate, and seeking a highly motivated Reservations Agent to join our dynamic team. In this role, you'll be the first point of contact for discerning guests, crafting personalized itineraries and ensuring a seamless reservation process.
What You'll Do:
- Secure reservations via phone, email, and online channels (Semper experience a plus!)
- Process guest requests and inquiries with accuracy and efficiency
- Offer exceptional customer service, exceeding guest expectations at every touchpoint
- Manage and maintain our social media channels
- Collaborate effectively with other departments to ensure a smooth guest experience
What You Bring:
- Minimum 1 year of experience in hotel receptionist or a similar guest service role
- Proven ability to multi-task effectively and manage deadlines in a fast-paced environment
- Excellent communication and interpersonal skills, both written and verbal
- Strong problem-solving skills and a proactive approach
- Proficiency in Microsoft Office Suite and a learning agility for new systems
- A positive and enthusiastic attitude with a genuine passion for hospitality (Semper experience a major plus!)
Please send your resume and cover letter.
Id Subtitle 1270147164
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Houghton
Selling for 1 month
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