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We supply all services from small to big. Quality and cost saving is our priority, bringing your needs to you affordable. Qualified and licensed. Contact via Sms or email for a quote.
Id Subtitle 644261592
Gershwin DoumanMember since 2015
Service Desk resources whom will be based at the customer premises to assist with 1st and 2nd line call management as part of the client service desk. They will report into the client service desk manager. This role is required until end of January 2020. Might be extended based on the customer requirements. The Helpdesk Technician is primarily responsible for providing technical support and advise to customers (Internal and External) via the telephone.• Accurately allocate on site tickets to relevant technician/branch/contractor within 30 minutes of call received.• Serve as the first point of contact for customers seeking technical assistance over the phone or email.• Perform remote troubleshooting through diagnostic techniques and pertinent questions.• Determine the best solution based on the issue details provided by customers.• Walk the customers through the problem-solving process.• Direct unresolved to the next level of support personnel.• Provide accurate information on IT products or services.• Record events and problems and their solutions in logs.• Follow-up and update customer status and information.• Pass on any feedback or suggestions by customers to the appropriate internal team.• Maintain the abandoned call rate below 8%• Close 100% of customer queries within 4 working hours• Accurately log all field support and telephone tickets and close them within 30 minutes of receiving request.• Keep all open tickets up-to-date including all multinational systems• Close all cases within 8 business hours from resolutionContact only by emailMINIMUM REQUIREMENTS:Grade 12 A+ and N+ Excellent English communication skills both verbally and writtenSolid customer relation skills with the ability to understand client requirements and concernsAbility to remain calm when under pressureStrong troubleshooting skillsWell presentedMust be a SA CitizenMinimum of 2 years + practical in-service delivery; desktop support, Help desk support environments ...
Other, Cape Town, Western Cape 10 days ago
We Offer Cheaper Cheapest Locksmith ServicesOur Services :* unlock any lock* Install any lock* Supply Locks & keys.* We mobile handy locksmith services.* we do cars , businesses , houses & more.* We offer handy man services also.Remember we offer excellent cheap locksmith services & provide high end results.We never give up to see you smile.Craig Locksmithwats up / contact No. 0842916968Leave a message or call ill speedly get back 2 u....
Other, Cape Town, Western Cape 2 days ago
Are you a new business and not sure how compliant you are? Or are you an existing company who doesn't want to pay an arm and a leg for good Health and Safety Advice? With internationally recognized H&S qualifications, accreditation with South Africa's only H&S Professional Board and over 12 years experience, let us assist you. Service offered include but are not limited to: · Development of Health and Safety Management System · In house Training (Cape Town only) · Compliance Audits (Cape Town only) · Evacuation Emergency Plans and Procedures · Incident Investigations (Cape Town only) · Site Inspections (Cape Town only) · Contractor Vetting We are a small private, Level 1 B-BBEE company and our fees are very competitive. We are based in Cape Town and therefore certain services are restricted to Cape Town (as stated), however other services are offered anywhere in South Africa. Contact us today to see how we can best assist you. www.oshira.co.za email@example.com...
Other, Cape Town, Western Cape 10 months ago
Who is Nationwide Funeral Directors? With over 20 years’ experience in the funeral industry, makes Nationwide Funeral Directors knowledgeable and far more experienced with regard to the operational requirements of its clients. We specialise in Cremations, Earth Burials, Repatriations to All Countries and Tombstones Why choose our company? When comparing our capabilities and the proposed solution to that of our competitors, the benefits of choosing Nationwide Funeral Directors as your service provider are: v By adopting alternative operating procedures to its competitors, We are always prepared to meet large capacities. v We ensure that all staff members are adequately prepared and trained in order to ensure that they are capable of executing the promised service. This is achieved by ensuring that all staff members are trained in regard to protocols and operations. v We go through great measures to ensure that the client receives a dignified service, in so doing each client receives the service requested even though systems change with development, We always ensure that this does not affect the client when accessing the service. v We aim to be consistent by providing the same high level of service, on time and every time. The cost of a funeral becomes more and more costly each year. Our services include the following: Price includes:Removal; Storage of Human Remains; Registration of Death; Standard Hearse; Family Car; Coffin; Cemetery Equipment; Grave Type/Cremation; Hymn Sheets; Cross; Coffin Wreath & Undertaker Fees. Public Grave - R 7 800.00Re-Opening - R 8 400.00Private Grave - R 10 150.00Private Cremation - R 8 920.00 Full Cremation - R 11 550.00 We Supply Tombstones and Memorial Art in a Variety of Designs Our services include the following: Headstone; Curbs; Sand, Cement and Stones; Permit; Lettering For any funeral service needs and peace of mind call us, we available 24/7 for free advice. ...
Other, Cape Town, Western Cape a month ago
We offer full servicing of ice-cream machines and repairs, specializing in Taylor. We have 31 years of experience and take pride in our work. We believe we offer a great rate with outstanding service. We offer a full steam clean service which includes new rubbers, blades and rear shell bearing. A full test of the machine is included. The cost for a service of a single barrel is R4000. The cost for a service of a double barrel is R8000. We also repair hopper leaks, for both single barrel and double barrel. The cost for a hopper leak repair single barrel is R4000. The cost for a hopper leak repair double barrel R9000. We do other repairs on these machines as well, R500 call out fee and R280 per an hour labour. This fee is excluding parts and materials. When using our services, we offer a courtesy machine for the duration of the time your machine is in our workshop. We buy and sell Taylor ice cream machines. ALL MACHINES COME WITH A 3 MONTHS GUARANTEE If you are interested or have any queries, please don't hesitate to contact me. Ricardo 0722075074...
Other, Cape Town, Western Cape 5 months ago
Capita SApart of the UK's leading outsourcing and professional services company is seeking motivated Customer-Centric individual/s who are ready to provide exceptional customer experiences. We are looking for agents with a passion for customer service excellence to deal with queries from our UK based clientele. Join the winning team, we offer full training and a host of other great benefits! Key Responsibilities: · Contribute individually and as a member of a team to ensure service levels meet agreed client and internal standards. · Handle all customer financial details such as customer account information, credit card details and banking account information with relevant integrity · Confidentiality Deliver a quality service to all customers to ensure customer and client satisfaction. · Achieve and deliver effective level of personal work, activities, and high level of performance to meet individually set objectives Knowledge and Experience. · Work towards individual and team targets. Requirements: Matric with English as a first language •A clear credit and criminal record •12 months Customer Service Experience (non-negotiable). • Ability to speak, read and write fluently in English. • Previous experience of dealing with customers via telephone. Baseline Staff benefits: · Free Transport is provided and is available for shifts that end at 7pm onwards. · Free Medical Aid (Primary Care) is provided. · Shift allowance · Performance bonus · Maternity benefits...
Other, Cape Town, Western Cape a month ago
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