Permanent Store Manager

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General Details
Advertised By:Agency
Job Type:Full-Time
Description
Store Manager

A successful equipment retailer based in the Northern Suburbs is seeking to employ an experienced Store Manager. The ideal candidate will be an all-rounder with a technical background.

Job Summary:



The key role of the Store Manager is to provide quality customer service to all customers through optimal management. The Store Manager is responsible for managing the team of staff, maintaining the assets & consumable stock, focusing on turnover, ensuring the smooth operation of the store, while maintaining a good relationship with customers by effectively meeting their hire or sales requirements. The Store Manager reports directly to the Franchisee/s and must always ensure that effective communication with the Director/s is maintained.

Requirements:




Matric.


Diploma in Management / Marketing / Retail Operations or similar.


Experience in a similar role.


Marketing experience.


Drivers licence.


Must live in the Northern Suburbs.


Must be a team player with good management skills.



Responsibilities:




Opening and closing of the store.


Managing float for tills.


Ability to build and maintain excellent customer relations either in store or on site.


Take personal responsibility for customer queries and make sure that each query is successfully resolved.


Continuously be aware where more training is needed and to personally take responsibility for the product knowledge training of new staff members.


Need to proactively manage the training requirements by being directly involved with all the operations of the store.


All staff be treated equally and that there is consistency in decision making.


Monitoring of staff time keeping and attendance.


Always make sure that the basic conditions of employment are met and that the store internal disciplinary codes and procedures is directly aligned with the Labour Relations Act.


The store manager must be aware of the daily hire and sales figures to better plan and promote the store hire and sales.


Manage and control the effective and professional hire counter operation.


Monitor and check all processed (closed) invoices to ensure that clients were correctly charged, and that all equipment issued were in fact returned.


Daily banking of monies


Manage the process of equipment stock counting every 14 days.


Plan and execute local marketing initiatives.


Company vehicles should always be clean, neat and reflect updated signage


The store manager must ensure that daily cleaning of all the facilities occur and is to satisfactory standard.


All the business vehicles must weekly be inspected for cleanliness, neatness, damage and general wear and tear.



To apply, please send your CV to craig
@personastaff.co.za


Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

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