Office Administrator

Office Administrator position available in South Africa - Western Cape, Cape Town - North (Goodwood - Blackheath) Office Administrator - Permanent CPT000556 Admin / Office / Call Center / Support South Africa - Western Cape , Cape Town - North (Goodwood - Blackheath) Monthly Cost To Company (Market related, Negotiable) Our MASA Outsourcing office in Cape Town is looking to fill a permanent position for an Office Administrator to work in Parow North, Cape Town. Duties include, but are not limited to the following: Reception Responsible for the provision of an effective front office reception function. Answering all switchboard in a professional manner, transferring calls, and taking and communicating messages. Handling queries and complaints from clients and candidates under supervision of Branch Manager and / or Operations Manager. Recruitment / Management of Labour Pool To abide by the MASA DNA values which is the formula for success. Build and maintain a “pool of staff” that are immediately available for despatch to clients in accordance with the company recruitment procedure and Client Service Level Agreements. Manage labour pool in an orderly and systemized manner- to ensure that data base is up to date and that all clients have a “pool of staff” in their immediate geographic area for despatch at short notice. Placing adverts on the various websites and newspapers. Meeting and interviewing candidates in order to process, verify, and maintain documentation relating to employment history and skills, certificates obtained and personal particulars etc. Process and review candidates' applications in order to evaluate qualifications or eligibility of applicants according to the Company Vetting Procedure. Ensure candidates have completed all registration forms and brought all necessary documentation and update the database. Briefing Assignees/Candidates so that they are ready to go out on assignments when the need arises. Conduct candidate reference checks and criminal record checks. Provide exceptional service to clients and high calibre staff. Supervise recruitment staff and ensure they comply with company procedures. Ensure client satisfaction with contract staff supplied through daily calls and to ensure any concerns are resolved. Screening and assist with recruitment of internal staff when required. Administration Responsible for all office administration for the Cape Town Office. To provide operational support to the sales and operations team to enable them to deliver on service level agreements and to secure new business. Printing and completing master agreements and assignment confirmations as required. Printing attendance registers and timesheets. Sending emails faxes and scan documents as required. File invoices, general correspondence etc. Liaising with Head Office when needed. Booking of the boardroom -ensure there is no double booking. Compile and update weekly and monthly reports in Microsoft Excel and perform typ