SERVICE ADVISOR

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General Details
Advertised By:Private
Job Type:Full-Time
Employment Equity:Non EE/AA
Description

SERVICE ADVISOR

Commencement of Employment: 01 March 2020

Area: Wonderboom, Pretoria

Requirements:

· Minimum 2 years Automotive Service Advising experience.

· Fully bilingual in Afrikaans & English

· Own Transport

· Matric (additional qualifications will be beneficial)

· Excellent customer liaison skills

· Team player

· Computer literate (Microsoft Office and Quickbooks)

· Good knowledge of basic automotive parts & accessories.

Job Description:

  • Greeting customers, answering phones, scheduling service appointments and collection of funds for services performed
  • Cataloguing customers concerns and comments
  • Communicate with customers regarding services recommended and performed
  • Prepare service estimates, sells routine maintenance/repair services and conducts follow-us regarding unsold services and customer enquiries
  • Writing service orders and descriptions of problems and repairs
  • Translating customers’ repair problems into standard repair terminology
  • Explaining repairs to customers
  • Estimating the cost and time needed for repairs
  • Assist with coordination of alternate transportation
  • Filing and Administrative Duties
  • Quoting and Invoicing (Quickbooks)
  • Stock Counting and Stock Management
  • Handling customer complaints
  • Performs opening and closing responsibilities
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

Salary:

· Negotiable (depending on experience)

· Incentive structure applicable

Working Hours:

· Mon – Fri 7:30 – 17:30

· Saturday: 8:00 – 13:00 (Negotiable)


Please do not reply on this ad make use of the email address below.



Please forward your CV ONLY if you comply with above requirements to info@wcarservice.co.za

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