Customer Relations Co-ordinator

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Baketech (Pty) Ltd is a leading baking ingredient manufacturer in the Northern Suburbs of Cape Town and is on the search for a vibrant and meticulous Customer Relations Co-ordinator, someone who enjoys problem solving and not afraid to roll up their sleeves and get their hands dirty.

  • The successful candidate values accuracy and administrative detail, and understands Food Safety policies
  • Must be deadline driven and be able to do his/her own time management
  • Being a team player is essential in the fast-paced Baketech environment
  • Will have at least 3 years’ experience in a similar role

Key Responsibilities include but not limited to:

  1. Receiving of customer orders via telephone and email
  2. Recording and communicating orders to relevant departments
  3. Responding to customer queries and notifying customers of delivery date
  4. Managing logistics schedule
  5. Managing the customer feedback process
  6. Checking of Sales Orders against customer orders
  7. Up-selling to customers by promoting new products
  8. Supporting sales and marketing initiatives
  9. Weekly and monthly sales reporting

If you have ticked the boxes to all of the above, please forward your comprehensive CV with photo and contactable references to

Closing Date for Applications: 20 July 2020

Should you not have heard from us within two weeks after the closing date, please consider your application as unsuccessful.

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