Shift Supervisor (Supply Chain)

Key Responsibilities

1. Shift Operations Management

• Lead shift-based warehouse operations including receiving, storage, picking, packing, dispatch, and returns.
• Allocate manpower and equipment based on workload and priorities.
• Monitor shift schedules, staff attendance, and ensure timely dispatch of orders.
• Verify receiving on SAP, perform daily checks on product condition, and enforce SOPs.
• Support local, regional (SDA), and export dispatch requirements.
• Conduct shift handovers to ensure continuity and address any escalated issues.

• On-time dispatch rate
• Order fulfilment and picking accuracy
• Stock captured on SAP within 24 hours
• Scanning and SOP compliance

2. Inventory Control & Accuracy

• Maintain real-time inventory accuracy through cycle counts and reconciliations.
• Address discrepancies, stock variances, and monitor shrinkage.
• Support monthly stocktakes and manage obsolete/slow-moving stock.

• Inventory accuracy
• Shrinkage/loss rate
• Resolution time for stock discrepancies

3. Continuous Improvement & Problem Solving

• Identify inefficiencies and implement process improvements aligned with Lean and 5S principles.
• Lead small improvement initiatives and escalate recurring issues with actionable solutions.

• Downtime reduction
• Operational cost savings
• Productivity improvement rate

4. Communication, Administration & Reporting

• Ensure timely and accurate reporting of daily operations, exceptions, and performance metrics.
• Maintain shift records, dispatch documentation, and KPI tracking reports.
• Coordinate communication across departments and shifts.

• Timely submission of reports
• KPI updates and accuracy of documentation

5. People Management

• Supervise and develop shift staff to meet performance and behavioural expectations.
• Manage attendance, leave, training, and performance feedback.
• Foster a high-performing team culture through coaching and support.

• Timely reporting to HR
• Successful performance management and training interventions

6. Governance, Risk & Compliance

• Ensure compliance with health & safety, environmental, and quality standards.
• Conduct safety inspections, enforce safe practices, and maintain high housekeeping standards.
• Manage FIFO/LOS practices and oversee quality control processes.

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  https://www.executiveplacements.com/Jobs/S/Shift-Supervisor-Supply-Chain-1231550-Job-Search-11-19-2025-00-00-00-AM.asp?sid=gumtree