Night Shift Controller

 Driver & Vehicle Monitoring - Maintain constant contact with drivers at risk of delayed loading/offloading; liaise with clients to resolve.Track trucks continuously throughout the night; update client and team groups every 2 hours.Contact drivers immediately if vehicles stop. Check cameras when drivers stop to ensure safety.At shift start, confirm rest plans with drivers traveling between Durban (DBN) and Johannesburg (JHB).Wake drivers at agreed times to continue journeys.Provide customers with hourly tracking updates. Liaise hourly with drivers running for stacks; encourage rest if fatigued and monitor wake‑up. Monitor drivers bypassing Heidelberg or entering weighbridge.Closely monitor trucks in high‑risk zones: Villiers, Heidelberg, Vosloorus, JHB entry, Cato Ridge, M7 Durban, Mooiriver. Ensure drivers remain on route; notify management immediately if deviations occur.Ensure drivers are not texting or using cell phones while driving. No unauthorized stops permitted.

Communication & Coordination

• Contact depots/terminals to prevent loading/offloading delays.

• Liaise with management in case of breakdowns (they will advise service provider).

• In case of theft/hijacking:

  • Use emergency numbers immediately.