Risk Controller - Transport & Logistics

Job Title : Risk Controller - Transport & Logistics

We're looking for an experienced Risk Controller to join our Control room team in the transport & logistics industry. As a key member of our operations team, you'll be responsible for managing risk, tracking shipments, and providing top-notch customer service.

Responsibilities:

- Monitor and manage risk alerts, identifying potential threats to shipments

- Make bookings and updates via Navis, and track port updates via website and WhatsApp groups

- Track trucks in real-time, providing hourly updates to clients

- Use instincts and discretion to mitigate risk and resolve issues

- Assist operations with bookings and route management

- Monitor driver behaviour, tracking:

- Speed violations

- Harsh braking

- Harsh acceleration

- Idling

- Route deviations

- Unauthorized stops

- Respond immediately to Pulsit(tracking system) alerts, alarms, and high-risk incidents

- Analyse driver behaviour trends, identifying repeated offences and areas for improvement

- Log truck breakdowns with relevant parties

- Assess pods and tripsheets from drivers

- Send diesel orders via email and Fuel U

- Update driver time ins and outs during weekends using timesheets

- Monitor cameras and ensure security protocols are followed

- Collaborate with drivers, clients, and teams to ensure smooth operations

Requirements:

- 2+ years' experience in logistics or a related field

- Proven experience with Navis and tracking systems

- Excellent communication and problem-solving skills

- Ability to work in a fast-paced environment

- Strong instincts and discretion

If you're a motivated individual with a knack for logistics and risk management, apply now!