vacancy - Ad posted by akesh dunaram

• Job Summary:
  
  We are seeking a Junior/Entry Level IT Support Technician to join our team. The successful candidate will provide technical support across various areas, including troubleshooting Windows and Microsoft Office issues, network-related concerns.
  
  Key Responsibilities:
  • Troubleshoot and resolve Windows-related technical issues in a timely manner.
  • Diagnose and troubleshoot Microsoft Office-related issues for end-users.
  • Set up and manage computer and networking hardware, ensuring operational efficiency.
  • Apply basic networking concepts to identify and resolve network-related problems.
  • Utilize a fundamental understanding of client-server technology in troubleshooting and resolving technical issues.
  • Maintain up-to-date knowledge of industry trends and best practices, demonstrating a willingness to learn and expand technical expertise.
  
  Requirements:
  • Minimum two years’ experience in a similar role.
  • Proven experience in troubleshooting Windows-related issues.
  • Knowledge of networking concepts and principles.
  • Familiarity with computer and networking hardware.
  • Capability to troubleshoot issues related to Microsoft Office.
  • Demonstrated willingness to learn and grow technical skills continuously.
  
  Preferred Qualifications:
  • Relevant certifications (e.g., CompTIA A+, Network+).
  Strong willingness to learn and grow in IT support.
• Friendly, approachable, and customer-focused.
• Good problem-solving and time management skills.
• Able to stay calm under pressure and handle multiple queries.
• Works well independently and as part of a team.

email CV: Akesh@rightback.co.za