IT Support Engineer

11 days ago1893 views
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General Details
Location:
Advertised By:Private
Job Type:Contract
Description
We’re looking for a Support engineer to install, maintain, repair and support hardware and software implemented by our client. The successful candidate must be well-versed in computer systems and network functions as well as hardware installation. You must be able to work diligently and accurately and possess a great problem-solving ability, to fix issues and ensure functionality. Responsibilities: * Test, configure and implement solutions (hardware & software) * Maintain and repair barcoding equipment (e.g. printers and scanners) * Troubleshoot solution failures or bugs (hardware and/or software related) and provide solutions to restore functionality * Keep records of repairs and fixes for future reference * Offer timely technical support and teach users how to utilize solution(s) correctly * Provide technical assistance and resolution as necessary Requirements: * Thorough knowledge of computer systems and IT components * Excellent troubleshooting skills * Excellent communication abilities * Ability to quickly grasp complex concepts * Must be able to work in a team environment but should also be able to work unsupervised * Must exhibit a commitment to continuous learning * Willingness to work overtime as and when required * Documentation skills will be an advantage (draw up manuals, specifications, etc.) * Relevant certifications (e.g. A+/N+) will be an advantage * Networking experience will be an advantage * Relevant database (SQL and/or MySQL) experience will be an advantage. NOTE: Please forward your CV, a copy of your ID and most recent payslip to getajob@systemology.co.za As this position is based in Cape Town, only applicants in the Western Cape will be considered. Salary: R8000 to R12000 cost to company
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