Floor Manager

 We Are Hiring: Floor Manager – Indian Restaurant, Ballito

We are looking for an experienced, confident and proactive Floor Manager to join our team at our busy Indian restaurant.

The ideal candidate must be able to lead the front-of-house team, ensure excellent customer service, and maintain smooth daily operations.

 Key Responsibilities:

• Manage and supervise front-of-house staff

• Ensure exceptional customer service at all times

• Handle customer queries, complaints and special requests professionally

• Oversee table rotations, reservations and floor planning

• Maintain hygiene and service standards

• Coordinate with kitchen and bar for seamless service

• Train and motivate staff

• Handle cash-ups and daily reports

 Requirements:

• Previous experience as a Floor Manager / Supervisor in the hospitality industry (preferably Indian cuisine)

• Strong communication & leadership skills

• Ability to work under pressure in a fast-paced environment

• Well-presented, reliable and team-oriented

• Must be available for weekends, evenings and peak hours

 What We Offer:

• Competitive salary

• Supportive work environment

• Growth opportunities within the restaurant

If you know someone suitable or would like to apply, please send your CV to thavasibaya@thava.co.za or WhatsApp: 0835824804