Reservationist - FTC

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General Details
Advertised By:Private
Job Type:Contract
Employment Equity:EE/AA

Do you love what you do, do you demonstrate dedication, expertise and passion, do you have sound values that match ours and would you love to be part of our unique


We, The Vineyard Hotel invites you to apply for this position if you meet the requirements of the role, if you are passionate about delivering excellent service and want to be part of a

strong family work environment:

Purpose of the role

To ensure that reservations are maximized through the booking, follow-up and confirmation of reservations on a daily basis and thereby ensuring maximum room revenue for the Hotel.


• Planning

• Structuring

• Directing

• Team building

• Results-oriented

• Decisiveness

• Entrepreneurship

• Creating support

• Client focus

• Ability to exceed expectations & deliver excellence

• Be able to provide courteous and professional service at all times

• The highest standards of ethical conduct, i.e. honesty and integrity

• Subscribes to The Vineyard Hotel’s values, service and leadership ethic

Specialist competencies

• Hotel School Diploma or other relevant tertiary qualification

• Must have hotel front office experience

• Must have worked with Opera

• Must have some reservation and revenue experience in similar establishment

• Basic understanding of revenue management required

• Excellent communication skills & Pc literacy

• Basic accounting skills

• Knowledge of GDS operating systems and Website Extranets

• Strong sales acumen and proven track record

To apply please email CV to and use Reference: RESERVATIONS in subject line.

Preference will be given to candidates who meet our transformation plan

Closing date: 10 December 2019

Only shortlisted applicants will be contacted

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