General Manager

General Manager | Burgersfort, Limpopo | Permanent

Lead a high-energy hotel, casino and convention resort with full P&L accountability. Own the guest experience, the people agenda and the numbers in a complex, highly regulated environment.

As General Manager, you will take full responsibility for the end-to-end performance of a flagship regional resort operation, spanning gaming, hotel, F&B, conferencing and all support functions. You will drive revenue, market share and profitability while ensuring that the property is impeccably maintained, compliant and guest-centric. This role calls for a hands-on leader who can balance strategic planning with on-the-floor operational excellence.

You will develop and execute the annual business plan, tightly manage budgets and costs, and implement profit-improvement initiatives in line with group objectives. You will ensure rigorous operational standards, disciplined controls and a forward-thinking capex and maintenance programme that protects and enhances the asset. In addition, you will champion the group’s customer care programme, ensuring consistently high service standards that meet or exceed industry benchmarks.

Our client is a leading hospitality and gaming group with a portfolio of premium hotel, casino and convention properties. They are known for delivering multi-faceted guest experiences that blend fine dining, immersive entertainment, relaxing stays and efficient conferencing, all underpinned by a strong values-driven culture and commitment to regulatory excellence.

What You’ll Do

• Take full accountability for gaming, hotel, F&B, conferencing and all support functions within the resort
• Deliver revenue, market share and profitability targets in line with the approved annual business plan
• Develop, present and execute a comprehensive annual business plan, including budgets, forecasts and profit improvement initiatives
• Drive uncompromising operational standards, policies and procedures across all departments
• Ensure the property is well-maintained with high cleanliness and hygiene standards, supported by a proactive capex and maintenance plan
• Oversee and enforce full legislative and regulatory compliance, including all Gaming Board rules and regulations
• Lead the transformation and B-BBEE agenda for the operation, including establishing and managing a Transformation Committee and achieving targeted B-BBEE levels
• Bui
  
  https://www.executiveplacements.com/Jobs/G/General-Manager-1243027-Job-Search-11-28-2025-02-00-14-AM.asp?sid=gumtree