Booking Manager

Reservation Manager Century City R20-24 000.00 pm Join a stable upmarket hotel group with potential for career growth. Demonstrated ability to handle high-pressure situations and solve problems effectively with a Customer-centric and a passion for delivering exceptional service. Requirements • A minimum of 1-2 years’ experience in hotel reservations or front office, with at least 2 years in a managerial role. • Experience with Opera Property Management system is essential • Strong leadership, and communication skills. • Well-developed relationship building skills


Responsibility:
Oversee all accommodation reservation functions across multiple properties to ensure an engaged, happy and motivated team, efficient room booking, optimal room rates, and maximum occupancy. Ensure a frictionless process and guest experience of the entire pre arrival stage during the guest journey and includes efficient and effective payment collection of accommodation and any other pre booked services. Manage all room inventory to ensure maximum sales and revenue Assist with reservations as and when needed.

Salary: R25000

Job Reference #: SH


Consultant Name: Sam H.