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Reservationist - Ad posted by Amanda Johnson

29 days ago443 views
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General Details
Advertised By:Private
Company Name:Premier Hotels & Resorts
Job Type:Full-Time
Employment Equity:Non EE/AA
Description

Are you detail-oriented, customer-focused, and passionate about hospitality? A leading hotel in Bloemfontein is seeking a dedicated Reservationist to join our front-office team and help create seamless booking experiences for our guests.

Key Responsibilities:

  • Manage and process reservations via phone, email, and online platforms.

  • Provide accurate information about room availability, rates, and packages.

  • Maintain and update the reservations system with all guest details.

  • Respond to guest inquiries promptly and professionally.

  • Coordinate special requests and communicate them effectively to relevant departments.

  • Ensure high standards of guest service throughout the booking process.

What We’re Looking For:

  • Previous experience in a reservations, front office, or customer service role (hospitality experience preferred).

  • Strong communication skills in English (written and spoken).

  • Proficiency in reservation systems and basic computer skills.

  • A friendly and professional demeanor with excellent phone etiquette.

  • High attention to detail and the ability to multitask in a fast-paced environment.

What We Offer:

  • A supportive and dynamic team environment.

  • Opportunities for career growth within a respected hotel group.

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Amanda Johnson
Selling for 11+ years
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