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A Host
1 Photo(s)
18 days ago142 views
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General Details
Description
Duties:
Uphold and enhance brand standards across all operations
Provide feedback to the General Manager
Ensure that health & safety practices are adhered to
Conduct guest F&B feedback audits and reports
Create and execute innovative guest experiences
Foster positive guest interactions and proactively address guest needs
Assist with F&B duties on an ad hock basis
Maintain ambience and atmosphere thought the property
Ensure all team members are competent trained and supported
Motivate and guide staff duties
Perform staff reviews
Develop and manage staff KPIs
Manage and control operational stock
Monitor and review operating costs
Requirements:
Grade 12
Diploma in Hotel Management, or other related fields
At least 2+ years of experience in a luxury Hotel Manager role
Demonstrated previous experience in a luxury hospitality environment
Ability to improve Operational service effectiveness and efficiency
Proficiency in Microsoft Office, Opera & ESS
Uphold and enhance brand standards across all operations
Provide feedback to the General Manager
Ensure that health & safety practices are adhered to
Conduct guest F&B feedback audits and reports
Create and execute innovative guest experiences
Foster positive guest interactions and proactively address guest needs
Assist with F&B duties on an ad hock basis
Maintain ambience and atmosphere thought the property
Ensure all team members are competent trained and supported
Motivate and guide staff duties
Perform staff reviews
Develop and manage staff KPIs
Manage and control operational stock
Monitor and review operating costs
Requirements:
Grade 12
Diploma in Hotel Management, or other related fields
At least 2+ years of experience in a luxury Hotel Manager role
Demonstrated previous experience in a luxury hospitality environment
Ability to improve Operational service effectiveness and efficiency
Proficiency in Microsoft Office, Opera & ESS
https://www.jobplacements.com/Jobs/H/Host-1239991-Job-Search-11-17-2025-10-02-50-AM.asp?sid=gumtree
Id Subtitle 1342384389
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Job Placements
Selling for 11 months
Total Ads3.61K
Active Ads3.61K
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3.61KTotal Ads
16.05MTotal Views
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Duties: Lead and supervise our front desk team.Train new team members and act as a technical resource.Ensure efficient and professional front desk operations.Own, update, and train all Standard Operating Procedures for the department.Ensure adherence to hotel policies and procedures.Manage schedules, workloads, and master key control.Resolve guest concerns promptly and courteously.Monitor room status, maximise occupancy, and analyse rate variances.Maintain communication between departments for seamless service, ensuring the highest level of coordination between all operational departments.Ensure personalised and heartfelt service for every guest.Conduct regular team meetings and performance evaluations.Monitor and control departmental expenses within budget.Review and approve daily financial reports, including credit limit and room revenue reports.Enforce cash-handling, check-cashing, and credit policies.Generate and review daily front office activity reports.Monitor and report on key performance metrics (e.g., room revenue, occupancy rates, guest satisfaction scores).Provide detailed financial and operational reports to management.Prepare and implement contingency plans for emergencies.Handle unexpected situations with professionalism and efficiency.Identify areas for service improvement and implement changes.Stay updated on industry trends and best practices.Foster a culture of continuous learning and development within the team. Requirements: Grade 12Hospitality diploma or degree.Minimum of 2 years as a Front Office Manager in a luxury establishment.Proficiency in front office systems and excellent communication skills.Protel experience an advantage.Strong supervisory experience and administrative skills.
https://www.executiveplacements.com/Jobs/F/Front-Office-Manager-1239990-Job-Search-11-17-2025-10-02-50-AM.asp?sid=gumtree
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