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Location: Amanzimtoti AreaJob Description:We are seeking a friendly and organized Spa Receptionist to join our team and provide exceptional customer service to our guests. As the first point of contact for clients, the Spa Receptionist plays a crucial role in creating a welcoming and relaxing atmosphere while efficiently managing administrative tasks.Responsibilities:Greet and welcome guests upon arrival, ensuring a warm and hospitable experience from the moment they enter the spa.Schedule appointments for spa services, including massages, facials, and body treatments, using our booking software.Answer phone calls and emails promptly, providing information about services, availability, and pricing.Check-in and check-out guests, processing payments accurately and efficiently.Maintain cleanliness and organization at the spa including stocking supplies and tidying up as needed.Assist with retail sales of spa products, providing recommendations and answering questions about product features and benefits.Collaborate with spa therapists and other staff members to ensure smooth operations and optimal guest satisfaction.Manage inventoryRequirements:Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.Excellent communication and interpersonal skills, with a friendly and professional demeanor.Strong organizational abilities and attention to detail, with the ability to multitask in a fast-paced environment.Proficiency in computer skills, including experience with booking software and/or point-of-sale systemsKnowledge of spa services and products is preferred but not required; willingness to learn and educate guests about our offerings is essential.Flexibility to work evenings, weekends, and holidays as needed.How to Apply:Please email your resume and a cover letter outlining your qualifications and why you are interested in this position to 5starhotelvacancy@gmaill.com. In your cover letter, please highlight any relevant experience in customer service or hospitality, as well as your availability to work shifts.
24d
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Location: Amanzimtoti AreaJob Description:We are seeking a dynamic and experienced Housekeeping Manager to join our team and maintain our commitment to excellence in cleanliness and guest satisfaction. As a 5-star property, we pride ourselves on providing exceptional service and attention to detail, and the Housekeeping Manager plays a pivotal role in upholding these standards.Responsibilities:Oversee and manage all aspects of the housekeeping department, including staff scheduling, training, and performance management.Ensure that all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and presentation.Develop and implement efficient cleaning procedures and protocols to maximize productivity while maintaining quality.Monitor inventory levels of cleaning supplies and linens, and coordinate ordering as necessary.Conduct regular inspections to identify areas for improvement and ensure compliance with safety and sanitation standards.Collaborate with other departments, such as front desk and maintenance, to address guest requests and resolve issues promptly.Uphold a positive and supportive work environment, fostering teamwork and professional growth among housekeeping staff.Requirements:Experience in housekeeping management, preferably in a luxury hotel or resort setting.Proven track record of leadership and team management, with strong communication and interpersonal skills.In-depth knowledge of cleaning techniques, products, and equipment, with a commitment to maintaining high standards of cleanliness.Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.Familiarity with industry regulations and best practices in housekeeping operations.Flexibility to work evenings, weekends, and holidays as needed.How to Apply:Please email your resume and a cover letter outlining your qualifications and/or relevant experience to 5starhotelvacancy@gmail.com In your cover letter, please explain why you are interested in this position and how your skills align with the responsibilities outlined above.
25d
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Male Assistant urgently required. Must have the following;Be no older than 35Be fully Bilingual(Afrikaans an advantage)Have a valid S.A. Drivers LicenseBe presentable & well spokenHave no dependantsHave sound Computer skillsBe able to perform basic maintenance taskFull training providedHospitality experience an advantage but not essentialForward short C.V. with recent photograph to info@mistybluebnb.co.za
25d
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