Case Manager: Disease Management

Key Responsibilities

• Case management for chronic conditions: HIV, TB, Diabetes, Hypertension, COPD, Asthma, Mental Health, CKD, Cardiac.
• Patient onboarding for HIV/TB and chronic programmes.
• Approve HIV/TB medications per NDoH and clinical guidelines.
• Conduct adherence counselling (telephonic/face-to-face).
• Develop and maintain care plans; support treatment compliance.
• Liaise with treating providers to ensure quality clinical outcomes.
• High-risk case management: discharge planning, continuity of care, home-based care coordination.
• Authorise home nursing, wound care, palliative care, stoma therapy.
• Oncology: patient registration, treatment plan authorisation (ICON guidelines), coordination of reviews.
• Maternity: programme registration, risk assessment, patient education, post-partum follow-up, NIPT authorisation.

Minimum Requirements

• Nursing Degree or Diploma (essential).
• Registered Professional Nurse (SANC).
• Matric / National Senior Certificate.
• 2+ years clinical experience in a PRIVATE hospital environment (essential)
• HIV/TB management experience per NDoH (advantageous).
• Managed care/medical scheme experience (advantageous).
• Primary healthcare or wound/diabetic care exposure (advantageous).
• Computer literacy: MS Office.

Core Competencies

• Strong communication & telephone skills.
• Planning, organisation & time management.
• Empathy, patient-focus, teamwork.
• Analytical thinking, clinical judgement.
• Accuracy, attention to detail, accountability.

Notes:

Shortlisted candidates will be expected to complete an online assessment and background verification checks.
If you have not been contacted within two weeks of submitting your CV, it is reasonable to deem your application unsuccessful.