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An Export company based in Westville requires an Export Co-ordinator. Candidate should have experience in the export field. Candidate will be responsible for sales and completion of all export documentation.Key Attributes * Highly organised * Attention to detail * Positive attitudeSalary will be dependent on Candidate experience. Kindly email Cvs to cheryl@veritasexports.co.za
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Office Automation/Telecommunication company in Kwa-Zulu Natal seeks to urgentl hire an experienced Sales Manager to head up the Region. Industry related experience essential, with a proven track record of 5 years experience with managing staff.
* Minimum 4-5 years’ experience? in Office Automation and/or Telecoms sales
* Minimum of 2 years in a Management position
* Proven experience leading a sales team, with measurable results
* Driven and passionate individual with a hunter type personality
* Engaging and energetic personality
* Must have own vehicle and valid driver’s incense
* Must be willing to travel
* Must be vaccinated due to travel requirements
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIyMDc5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179187&xid=1555_22079
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PR Quantity Surveyor required at a well established medium size Company in Westville,DurbanMinimum requirements:Must be registered as a professional with Sacqsp At least 5 years of experience Undertake all administrative tasks required for project’s Must be able to work well under pressure Must be willing to travel Drivers license required Interested individuals to email cv to tenders@vcaqs.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MzMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177998&xid=1266_47332
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Title of Position: Print Studio Manager
Classification: Permanent
Department Name: Print Studio
PRIMARY PURPOSE AND FUNCTION
To Serve the Associations customers by providing a commercially viable Print Studio and graphic design service. Lead the production team to ensure efficient and cost-effective delivery of the Print Studio services.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The Print Studio Managers core responsibility is to manage all aspects of the Print Studio to achieve sales and service level targets and profit and to explore new revenue streams within the business and oversee various projects and tasks.
Responsibilities include but are not limited to:
* Offer a full menu of relevant services and products to the customers.
* Manage and respond to queries relating to suppliers and services.
* Manage and supervise all subordinates.
* Prepare and manage the budget for the Print Studio.
* Ensure that revenue and profit targets are met.
* Control expenditure and keep shrinkages/ wastages to a minimum.
* Update Price list annually and ensure all prices are correct.
* Conduct staff appraisals.
* Promote and market the Print Studio.
* Deal with customer queries and complaints.
* Prepare promotional material and displays.
* Create designs, concepts and sample layouts for clients and Association.
* Concept /Design adverts, flyers, magazines, and work on special projects.
* Production Management and Desk top publishing for print.
* Implementation of the relevant aspects of the Associations Strategic Plan.
* Merchandising and stock control.
* Ensure the area is need and tidy.
* Confer with clients to discuss and determine layout design.
* Do Cash-ups and issue requisition for change (money)
* Maintain awareness of market trends.
* Manage account customers and collect outstanding money.
* Customer recruitment & Retention.
* Ensure that machines are maintained/repaired timeously.
* Ordering of all print production consumables.
* Grow customer base.
* Manage operational requests of the Print Studio.
* Ensure systems are in place to meet customer demands and deadlines.
* Establish and maintain a courier service.
* Assist the Executive Director with any specific tasks, projects and programmes as well as any other print studio related tasks for the Association, which may reasonably be expected of an employee in this position.
* Have a valid code B drivers licence.
* Must have own transport.
QUALIFICATIONS, KNOWLEDGE AND SKILLS
* Preferably a Graphic Design Diploma or relevant qualification.
* At least 5 years relevant experience in a retail environment.
* Management experience would be an added advantage.
* Coaching and mentoring staff to overcome weaknesses and shortcomings.
* Knowledge of Coral Draw/Adobe Suite
* Knowledge of Desktop Publishing
* Knowledge of media production, communication and dissemination techniques and methods.
* Intermediate to advance skills in word processing, spreadsheet, database, presentation, software and inter
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzU1NzdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1147934&xid=1554_5577
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BRAND MANAGER – FMCG (Westville)(Area): Westville(Salary): Market Related(Ref: AG)Our national client requires a senior brand manager to join their team.A minimum of a B-Degree coupled with at least 5 years FMCG experience as a Brand Manager is essential.Please email Andrea Galloway: andreag@srgfp.co.zaCorrespondence will only be conducted with short listed candidates.Should you not hear from us within 14 days then please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4NDM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183006&xid=1266_48437
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SUPPLY CHAIN BUSINESS ANALYST – SAP CONFIGURATION SPECALIST, SAP SD – (Westville)(Area): Westville(Salary): Market Related(Ref: AG)Our client in the FMCG industry requires an experienced and fully qualified Supply Chain Business Analyst.A Degree in IT Systems is not negotiable.Minimum of 3 – 5 years’ experience within the relevant business function or information technology environment, experience working on the SAP SD module is Essential.SAP Configuration and Integration is a key component of the position.Demonstrated success in managing projects relating to superior performance and continuous improvement.Must have a valid Code EB drivers’ license.Syspro exposure would be an added advantage.Please email Andrea Galloway: andreag@srgfp.co.zaCorrespondence will only be conducted with short listed candidates.Should you not hear from us within 14 days then please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4NDM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183004&xid=1266_48435
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Our client within the logistics industry seeks to appoint a Junior Supply Chain Analyst to join their team based in Durban – Westville. Job Duties Supply Chain Modelling Network- & Transport Analysis: • Provide support in identifying future long-term requirements of the Supply Chain network. • Participate in modelling the long term and medium-term scenarios Data Management & Analytics: • Assist with creation, maintenance & improvement of key analytical models feeding into supply chain design models & adhoc behavioural analysis to drive optimisation. • Identification of data required to meet Supply Chain modelling requirements. • Cleansing, consolidation, transformation & validation of multiple data sources (types & systems) based on analysis requirements. General • Develop and deliver compelling presentations using data and graphics to communicate insights and implications for Supply Chain decision making. • Under the direction of the Supply Chain Solutions Architect, work closely with cross-functional teams from Customer-, Commercial-, Operations-, Planning- and IT departments to deliver innovative Supply Chain solutions and a superior customer experience. • Provide support, analysis, and insight regarding network-, warehouse- and transport optimization and solution design. Job Requirements • Industrial & Systems Engineering Degree (University Level) • Minimum of 1-2 years’ working experience in a Supply Chain environment Transport-, network- and/or warehouse modelling experience is an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MDU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131849&xid=1266_39058
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Core Connect boasts state-of-the-art contact centres with a highly experienced collections workforce. Our goal is to manage and facilitate debt recovery for businesses while ensuring brand sentiment is preserved. We strive to maintain the dignity of the debtor while negotiating a payment plan that is both sustainable and fair for both our client and the debtor, whilst streamlining the process for everyone involved.
What makes us a great organisation to work for?
We are a remarkable, caring, and focused team of people led by energetic and inspirational leaders who are excited and driven by our business niche, our people, and our cause.
*PURPOSE OF THE JOB: *
*The Team Leader is responsible for leading a team of call centre agents through guidance, development, motivation, and support. The Team Leader must ensure optimal efficiency and effectiveness in the Collections Business by driving the team to target achievement. The Team Leader must comply with all provisions of the Labour Relations Act in his/her dealing with the call centre agents. *
*KEY TASKS *
* Monitor and manage agent time and adherence
* Drive agent performance to their agreed Performance Development Plans
* Develop a High-Performance Collections team
* Identify areas of improvement in processes and systems
* Monitor the quality of the teams interactions with internal and external stakeholders
* Workforce and capacity planning
* Ad-hoc tasks
*REQUIREMENTS / QUALIFICATIONS:*
* NQF Level 4 - matriculation
* Studying towards a Management Diploma (Advantageous)
*EXPERIENCE:*
* 3 - 5 Years Debt Collections experience
* Call Centre & debt recovery
* Computer Literacy
* Microsoft Office
* PC Numerical Skills
* Leadership and / or Supervisory skills would be advantageous
* Excalibur (advantageous)
*KNOWLEDGE:*
• Telephone and negotiation skills
• Good knowledge of debt collection
• Basic understanding of debt review
• Legal collections
*SKILLS AND ABILITIES:*
• Strong analytical and problem-solving skills
• Ability to work under pressure
• Strong interpersonal and good communication skills, interacting with support employees and other internal / external parties
• Deadline orientated
• Negotiation and relationship building skills
• Computer skills (MS Office)
• Written communication skills – correspondence to clients and suppliers etc.
• Cross-skilling between portfolios
• Good planning and organizational skills to balance and priorities work
• Driver’s license and own transport essential
Market related.
*REQUIREMENTS / QUALIFICATIONS:*
* NQF Level 4 - matriculation
* Studying towards a Management Diploma (Advantageous)
*EXPERIENCE:*
* 3 - 5 Years Debt Collections experience
* Call Centre & debt recovery
* Computer Literacy
* Microsoft Office
* PC Numerical Skills
* Leadership and / or Supervisory skills would
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2OTk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192784&xid=1555_26995
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Our client within the FMCG industry, seeks to appoint an Assistant Supply Planner to join their team based in Durban – Westville. The purpose of the role is to prepare the short-term supply plans across the hubs and depots to maximize customer service while optimizing storage and transport capacity Job Duties Strategic Planning • Execute the degree of forward planning as defined by management. Supply Planning • Assist with the development of the national supply plan across all hubs and depots by using the inbound principals’ supply plans to balance against the network (warehousing and transport) capacity and demand plan requirements for the next 18-24 months. • Understand and use the latest planning standards (agreed volumes, warehouse space constraints and transportation routes) and tools to generate the rough-cut supply plan. • Identify exceptions where supply does not satisfy demand or where supply exceeds demand. • Develop alternate scenarios to address exceptions by closing the gap between supply and demand (e.g., increase capacity through overtime, building stock in advance, pricing changes to manage demand, and inputting into the supply and demand meeting) • Assist with the development of the warehouse space requirements plan for the next 12 months on a rolling weekly basis and manage the accuracy thereof. • Update the demand planning grids with the appropriate supply information (e.g., stock holding, inbound delivery, transport routing) in line with the demand planning timeline • Work closely with the principals’ planning teams to ensure that the anticipated production is sufficient to meet the demand in the longer term. • Assist with the consolidation of the regional warehouse requirements plans into a national warehouse requirements plan. • Compile a forward warehouse requirement plan monthly, on a rolling 12 monthly basis. • Assist with the consolidation of the transport requirements plan and work closely with the Transport Planning team on a quarterly or monthly basis to ensure adequate transport is available. Short Term Supply Planning • On a weekly basis (and daily when stock shortages are experienced), review demand (demand forecasts and actual orders) and stock cover (days) requirements across all regions, depots and stock holding positions and provide guidance on priorities, both by SKU or customer, and by region or depot. • Ensure all decisions made drive optimal customer service while maximising profitability and minimising transport costs. Supply Chain Reporting • Update the scorecards with the relevant KPIs on a weekly/monthly basis. • Understand the variances against targets for key KPIs and provide explanations and corrective actions required. • Generate the agreed weekly supply planning packs and associated minutes Information and Data Management • Regularly and accurately capture data to enable access to reliable data and reporting for trend analysis and decision making. • Oversee filing and safeguarding of reco
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5Nzg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1138943&xid=1266_39787
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SECURITY GRADE A MANAGERGrade A Site manager position available.Requirements:VALID DRIVERS LICENSEOWN VEHICLEWAREHOUSE EXPERIENCECOMPUTER LITERATEFLUENT IN ENGLISHREPORT WRITING SKILLSEmail CV & certificates to controlroomkzn@thompsec.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2NTcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175148&xid=1266_46571
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SECURITY GRADE A MANAGER POSITIONGrade A Site manager position available.Requirements:VALID DRIVERS LICENSEOWN VEHICLEWAREHOUSE EXPERIENCECOMPUTER LITERATEFLUENT IN ENGLISHREPORT WRITING SKILLSEmail CV & certificates to controlroomkzn@thompsec.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2NTY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175144&xid=1266_46566
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*The location*: Westville, Durban
Growth is at the heart of what we do. Combining passionate sales people with leading financial services, we work together to create endless opportunities.
Its a really exciting time to be joining our leading financial services company. We’re growing our sales team and if you want to be a part of that growth, we want to hear from you!
*The responsibilities*: As a sales agent, you’ll gain in-depth knowledge into how our business is run. You will be responsible for the marketing and selling of our financial services, you will also be the spokesperson of our brand through the sales process.
*The skills we look for:*
All our people need to demonstrate the skills and behaviors that support us in delivering our business strategy. This is important to the work we do for our business, and for our clients.
*Skills: *
Sales savvy
Great Customer service
Excellent relationship building
Able to close deals and obtain referrals
The ability to teach and train others and potentially build up your own sales team
*Experience: *
6 months – 1 year sales agent experience is non negotiable
*The skills we look for:*
All our people need to demonstrate the skills and behaviors that support us in delivering our business strategy. This is important to the work we do for our business, and for our clients.
*Skills: *
Sales savvy
Great Customer service
Excellent relationship building
Able to close deals and obtain referrals
The ability to teach and train others and potentially build up your own sales team
*Experience: *
6 months – 1 year sales agent experience is non negotiable
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxMjU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175515&xid=1555_21256
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Bookkeeper Position - Accounts ManagementBookkeeper Required Recharger offices based in Westville. Experience in accounting firm preferable.Must have full understanding of accounting principles and able to work on accounting packages with advanced excel knowledge.Qualifications in accounting required.Respond with full CV tohire@recharger.co.za
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A vacancy exists for a Unit Manager based at Life Westville Hospital reporting to the Nursing Manager. The successful candidate will manage and co-ordinate evidence based clinical practices and resources efficiently by engaging and empowering staff within the unit to achieve the Company’s strategic objectives of Growth, Efficiency, Quality and Sustainability.
*Effective financial management – Cost-effective management of resources: *
· Delivery of cost-effective, quality nursing care.
· Optimal and efficient human resource utilization as per agreed budgetary parameters.
· Optimal product utilization including pharmaceuticals, equipment, and sundries.
*Effective clinical leadership to deliver quality care benchmarked against international standards for quality and safety: *
· Manage Patient Experience, Clinical Outcomes, and Safety (Patient and Employee) outcomes.
· Manage Customer complaints and adverse events according to policy.
*Effective people management – retaining employees through leadership and empowerment (including internal and external stakeholder - relationships): *
· Effective recruitment and promotion of staff aligned to performance and diversity strategy.
· Retain employees through leadership and empowerment and manage staff turnover.
*Effective visible leadership to grow the business: *
· Delivery of market leading evidenced based clinical care.
Effective relationship with internal and external stakeholders that enhances and optimizes business growth.
· Diploma/Degree in Nursing with at least 3 years post registration experience and proven leadership and/or people management experience within healthcare (including clinical competence in the area of specialization).
· Participative and collaborative management style. Capacity to lead, foster and develop a healthy and positive working environment, which actively promotes a joint performance and value, based culture.
· Effective leadership skills including highly developed skills in communication, problem solving, conflict resolution, and negotiation.
· Updated knowledge and understanding of relevant legislation, industrial relations, standards, codes, ethics, and competency standards.
· Current registration with the South African Nursing Council.
· Post Graduate Management / Education qualification experience will be an advantage
* *
*Please note that Life Healthcare has a mandatory Covid vaccination policy. Only vaccinated candidates will be considered.”*
*Competencies*:
· Leading by example:
· Problem solving, conflict resolution and negotiation.
· Critical Thinking, analysis and judgement
· Organisational Awareness
· Excellence Orientation
· Engaging diversity
· Ethical behaviour (honesty)
· Ability to set goals and standards for self and team and developing people:
· Verba
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEzNTIyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1155868&xid=1555_13522
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Core Connect boasts state-of-the-art contact centres with a highly experienced collections workforce. Our goal is to manage and facilitate debt recovery for businesses while ensuring brand sentiment is preserved. We strive to maintain the dignity of the debtor while negotiating a payment plan that is both sustainable and fair for both our client and the debtor, whilst streamlining the process for everyone involved.
What makes us a great organisation to work for?
We are a remarkable, caring, and focused team of people led by energetic and inspirational leaders who are excited and driven by our business niche, our people, and our cause.
To support the Collections Call Centre by attending to all queries and requests from Debtors and clients:
• Attend to all queries and debtor status changes received through all media
• Action emails from debtors, clients and call centre agents within 48 hours of receipt
• Support the Collections Call Centre Agents so that they can achieve client targets
• Contact any third parties acting on behalf of the debtor in a status change to obtain the required documents for submission to client
• Investigating, rectifying, and reporting on payments and disputes
• Record the details of each interaction with the debtor on the collections system
• Use the prescribed codes when recording interactions as determined
• Obtain and record full details of the nature of any query that the debtor may have on the account and request any required documentation from the debtor
• Verify that all information captured on collections system is accurate and error free
• Ensure that all documentation is attached to the collections system as it is received
• Report any suspicious actions, activities or transactions whether by clients or colleagues
• Attending to ad hoc administration requests
*QUALIFICATION:
• NQF Level 4 – matriculation*
*EXPERIENCE:
• Extensive admin
• Strong Computer Literacy
• Excellent PC Numerical Skills
• Excalibur (Advantageous)
• Call Centre & Debt collections (advantageous)*
*KNOWLEDGE:
• Basic understanding of debt review
• Debt Collection*
*SKILLS:
• Advanced communication and influencing skills
• Problem solving and decision-making skills
• Conflict handling skills
• Negotiation and relationship building skills
• Computer skills (MS Office)
• Written communication skills*
*ABILITIES:
• Positive, pro-active, results-driven individual
• Creative and innovative
• Highly ethical and principle-driven
• Committed, dedicated
• Self-starter and follow-through
• Energy, drive, courage, and tenacity
• Cross-cultural awareness and sensitivity*
Market related - would be discussed at interview.
*QUALIFICATION:
• NQF Level 4 – matriculation*
*EXPERIENCE:
• Extensive admin
• Strong Computer Literacy
• Excellent PC Numerical Skills
• Excalibur (Advantageous)
• Call Centre & Debt collections (advantageous)*
*KNOWLEDGE:
• Basic understanding of debt review
•
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEzMjkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152169&xid=1555_13292
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A vacancy exists for a Registered Nurse- Neonatal Experienced, based at Life Westville Hospital, reporting to Sandhiera Govender, Unit Manager (NICU). The successful candidate will be responsible for providing holistic and optimal quality nursing care to critically ill patients in order to maximize a positive outcome for the customer in line with Company & Hospital strategic objectives.
To provide quality patient care by
· Providing quality basic and specialized nursing care
· Continual communication with the patient and family with regards to the patients condition
· Administering of medication in accordance to ethical, legal framework
· Review and comply with internal policies and protocols
· Ensuring quality management systems and initiatives are conducted according to the unit specification
· Advocate the patient by motivating acuity to the case management and notify the doctor of any limitations
Provide effective people management by
· Interacting and communicating with a multi-disciplinary team
· Provide training and development to ensure personal and professional growth
· Ensure the NICU team works according to the scope of practice in order to ensure the correct skills mix is utilised
Provide effective cost management by
· Managing all stock used according to unit specific policies and protocols
· Control and manage staff hours leave in accordance with the company policy
Provide effective Infection Control and SHEQ by
· Maintaining a safe and holistic patient environment in order to enforce infection control
· Promoting a safe and healthy working environment by completing SHEQ alerts and incident reports to the SHEQ Coordinator
Ensuring effective relationships with internal/external stakeholders by
· Conducting in-service orientation on doctor specific preferences
· Execute doctors requests and prescriptions after patient rounds
· Assisting in multi-disciplinary team members with the execution of their duties
Ensuring the effective functioning of equipment and instrumentation
· Check equipment and instrumentation are in working condition on a daily basis and report any defaults to Unit Manager and Clinical Engineer
· Educate and supervise staff and doctors on the correct utilisation of specialised equipment and instrumentation
Ensuring effective record keeping by
· Ensuring records and accurately completed and stored in accordance with legal and ethical requirements
· Relevant Degree or Diploma in Nursing and midwifery
· Nursing experience in Neonatal ICU
· Strong customer orientation, team player, very energetic and well organized
· Must be able to work under pressure in a continuously changing environment
· Strong Interpersonal skills required
· Must be willing to fulfill a role in the unit according to the flexi-hours system and call system
· Be
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEyMjQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1149519&xid=1555_12240
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The ideal candidate needs to be a great listener - by listening well and to every side of a situation, they will be able to gather the necessary information to make an effective and timely decision. Key responsibilities are to ensure that our clients are satisfied and to provide superb customer service. This is a work from home role with the expectation of meeting in the KZN Westville Office once or twice a week. Applicants are required to have their own internet connection as well as their own computer in order to fulfill the requirements of this role.
* Customer retention: Building and maintaining profitable relationships with all clients. To engage via telephone, email & Whatsapp.
* Manage a large number of calls, messages & emails.
* Oversee the relationship with customers handled by the companys silos.
* Maintain accurate records and document all customer service activities and discussions.
* Respond to customer service issues in a timely manner.
* Create effective customer service procedures, policies, and standards.
* Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
* Delegate certain customer enquiries to specific teams
* Interact with clients and troubleshoot problems relating to their websites, stock, leads and additional products.
* Regular spot checks on client profiles and online presence to ensure all is kept up to date.
* Carry out client satisfaction surveys and reviews.
* Keep an accurate record of concerns and complaints and be able to translate these into usable data. Concerns and complaints are from internal staff as well as external clients.
* Attend to customer complaints and follow-up corrective actions to feedback clients in a timely manner. Complaints from clients to be addressed within an hour.
* Weekly Key Performance Index meetings to be attended.
* Analyze client cancellations and provide feedback from the clients as to why they have discontinued the service. To ensure that the cancellation process is completed.
* Work with operating staff and team leaders to establish procedures, standards, systems and procedures.
* Determine training needs and liaise with silo team leads.
* Ensure that all teams are following processes put in place. New processes to go through the Customer Care Manager for quality check.
* Customer Care Manager to review all credit notes before it goes to the CEO or COO for approving.
* Monthly reporting to management.
* Gr.12/School leaving certificate is essential
* Proven working experience as a Customer Care Manager or certificates pertaining to the job spec
* 3 - 4 Years customer service experience
* 3 - 4 Years leadership experience
* Outstanding written and verbal communication skills
* Good understanding of management practices and techniques.
* Excellent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzExNjc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1148045&xid=1555_11678
2y
1
Westville - This position would suit a candidate with more than 5 years’ experience in the following IT related areas: compliance, risk management, data privacy, data security, IT governance.Minimum RequirementsBComm or BSc Information Technology – essentialCRISC qualification – advantageousExperience with enforcing and ensuring information privacy and data security compliance across a businessExpert working knowledge of risk assessments and controlsInvestigation, implementation and reporting experienceBackground in retail / FMCG would be beneficialThe salary is market-related and candidate dependent, it will be negotiated based on relevant qualifications, years of experience and expectations.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyMjYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152838&xid=1266_42263
2y
1
Company based in Westville is seeking the services of a Junior Bookkeeper to Trial Balance / Finance Assistant.
Duties:
* Banking
* Debtors
* Creditors
* Month end processing and reconciliations
*Requirements:*
* B.Comm degree or similar (Certificate or Diploma in Bookkeeping)
* 3+ years experience as a Bookkeeper to Trial Balance
* Intermediate to Advanced Pastel Knowledge
* Advanced Excel Knowledge
* Proficient in MS Office
Market related
*Requirements:*
* B.Comm degree or similar (Certificate or Diploma in Bookkeeping)
* 3+ years experience as a Bookkeeper to Trial Balance
* Intermediate to Advanced Pastel Knowledge
* Advanced Excel Knowledge
* Proficient in MS Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1Xzg2NDhfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137240&xid=1555_8648
2y
1
SavedSave
*(Westville, KZN) *
*Were looking for an ambitious, hardworking, and relentless salesperson to sell, market, and promote our products to prospective customers. This position will involve the entire sales cycle, developing leads and closing deals. Your sales skills will speak for themselves, but your ability to connect with individuals and build relationships is key.*
*There will be career advancement for this position, so its important that you are career focused as well as success-driven! *
*Candidate Requirements:*
Need to be able to motivate teammates and have great selling skills. (Experience is not an essential, but will be an advantage)
You will need to be goal-orientated, and success driven as this position has a lot of growth opportunities.
You will be responsible for reaching your weekly or monthly targets as well as developing new skills on a daily basis.
*Personal Characteristics:*
Must have very strong written and verbal communication skills.
Must be hard working and have a great work ethic.
Must be persistent and driven.
Must be honest and have integrity.
*Candidate Requirements:*
Need to be able to motivate teammates and have great selling skills. (Experience is not an essential, but will be an advantage)
You will need to be goal-orientated, and success driven as this position has a lot of growth opportunities.
You will be responsible for reaching your weekly or monthly targets as well as developing new skills on a daily basis.
*Personal Characteristics:*
Must have very strong written and verbal communication skills.
Must be hard working and have a great work ethic.
Must be persistent and driven.
Must be honest and have integrity.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEwNDIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1139773&xid=1555_10423
2y
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